Rated 4.6 out of 5 by 300
Rated 2.0 out of 5.0 by NCNP Not at all what I expected
I will be brief - Came in from a long stint on the road and needed rest badly. I am a travel and outdoors writer and had been touring the Cascades and sleeping on the ground for the last 3 weeks. I assumed I could sleep through anything. I was wrong. My room was nearest to the lobby on the second level and above the entrance to the hotel. The music that was being played just outside the entrance was clearly audible through the window to my room and stayed on all night. When I called the front desk to request that something be done about it, whether turned off or down, I was told they would "try". There was never any change in the music. I had the pleasure of listening to brass jazz and big band for the majority of the night. I slept, but not much. Won't be returning to this particular hotel in the future as the amount paid and the service provided did not match up at all. There are other chains that charge half as much who also provide a better experience.
July 25, 2015
Rated 5.0 out of 5.0 by Harrigus Comfortable facilities and great breakfasts!
Stayed in a 1 bedroom suite with my husband, 15 year old son and his friend. The room was on the ground floor and opened onto a fenced yard with a patio table and chairs outside. Very nice and very comfortable. We had a king bed in the bedroom and a pullout in the living area, adequate for our needs. The only issue was that it was very hot outside and when the bedroom door was closed the airconditioning was limited to the living area. We opened the window but that was noisy with 1-5 very close by. Would have liked to have the A/C have direct access to the bedroom and the living area. Other than that the hotel was beautiful, breakfast was excellent, in keeping with my experience at other Holiday Inns. We didn't use the pool facilities but they looked lovely and were being well used by others. Would stay here again!
July 22, 2015
Rated 5.0 out of 5.0 by Grandpa B Rad Great service
The check in staff at this hotel was awesome. The little blonde gal that checked us in is a real asset to your business. We had to leave at 4:45AM to catch a ferry so they accommodated us with a ready to sack breakfast. Very nice gesture. The hotel is very clean, modern & well kept. Everything was great!!
July 21, 2015
Rated 5.0 out of 5.0 by kml64 Clean and efficient
Enjoyed a spotless room, warm pool, standard breakfast, and a good night's sleep. Arrived at 3:00 and one of the adjoining rooms was ready. Front desk checked us in and brought up the adjoining room's keys when it was finished being cleaned.
July 17, 2015
Rated 5.0 out of 5.0 by Carolynl17 Friendly staff, exceptionally clean, comfortable bed
Excellent experience in every way! I would definitely stay there again!
July 14, 2015
Rated 3.0 out of 5.0 by Apw18 Work, business
Not a holiday inn express that I am accustomed to especially for the price. Was 20 to 30% above nicer hotels I usually stay at. Will travel a further distance for better price.
July 14, 2015
Rated 5.0 out of 5.0 by k007 Staff very friendly and professional. Clean, Great breakfast
Staff very friendly and professional. Clean, Great breakfast.
July 9, 2015
Rated 5.0 out of 5.0 by ck54409 Great stay
Excellent stay and great staff. The hotel was very clean and updated. Breakfast was good as usual.
July 9, 2015