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Rated 4.6 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by Stayed in many HIX rooms; this was the nicest As a Gold Member whose work has occasionally had him in lodgings for over half the time, I've seen Holiday Inn Express rooms all over the US...and this was the nicest one ever. Although the usual king room reservation was made, the assigned room was a suite. In addition to the accustomed fridge and microwave, there was a wet-bar sink...and a gas fireplace. The separate bedroom was in the corner of the building and with the sitting room portion of the suite between it and the adjoining room, it was very private. I should also mention that CeCe at the front desk was extremely helpful. Well done, HIX Burlington! June 16, 2014
Rated 5.0 out of 5.0 by Good motel The hotel desk person was very friendly and helpful and immediately created a very welcoming introduction. All other features were great. June 15, 2014
Rated 5.0 out of 5.0 by Great location! Great breakfast to start the day! Perfect location to explore the San Juans and Cascades or get on I-5 for a short trip to Canada or south to Boeing, Seattle or wherever. The breakfast was fantastic every morning--scrambled eggs, cheese omelets, bacon, sausage rotated every day. Plus the yummy cinnamon rolls were always there--lots of variety to start the day. The person working in there kept the food filled and tables cleaned. Our room was very comfortable and cleaned well. Good internet. My kids were disappointed with the pool, but, otherwise, everything was wonderful. Would definitely stay there sgain. June 12, 2014
Rated 4.0 out of 5.0 by Very nice room The room is very nice and clean. The food is adequate. June 10, 2014
Rated 5.0 out of 5.0 by Great Staff Everyone on staff was extremely helpful and friendly. They were real too...not just that put on friendly that you know has been coached and they have to do to keep their jobs...these people acted like you really mattered and that you were staying in their home! Very clean and easy to get to. The surrounding area isn't much to speak of, but the hotel itself is great. June 7, 2014
Rated 5.0 out of 5.0 by Helpful staff, good location A generally good business stay in Burlington. Friendly and helpful desk staff, nice room, relatively quiet, good location. June 6, 2014
Rated 5.0 out of 5.0 by Great overnight stay when travelling on I-5. The only drawback to this hotel is the lack of nearby restaurants - the only one within walking distance is McDonalds. June 5, 2014
Rated 5.0 out of 5.0 by Great Hotel Experience Planning on staying here again due to the excellent customer service, the friendly staff, the comfort of the rooms and a fantastic breakfast. June 4, 2014
Rated 5.0 out of 5.0 by well kept property I really would recommend this location to anyone visiting Skagit Valley. My only two criticisms were: (1) insufficient electrical outlets in the room. I had to unplug the TV in order to plug in my laptop at the desk. (2) I am not at all a fan of having "call enters" making reservations and giving driving directions. I called the (360) phone for this hotel and was disappointed to get transferred to a call center. I had some questions that only someone at this Burlington Hotel would know. June 1, 2014
Rated 5.0 out of 5.0 by Great Service I have been back to this facility for the last three years. I am very please every time when I stay at this facility. The entire staffs were very pleasant and helpful. May 27, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. I would most defnitely recommed the Burlington,WA Holiday Inn Express to all and have to those I know who were traveling in their direction. I have been doing work in the Burlington,WA area sense the late 70's and when I could I would choose the Holiday Inn Express. May 27, 2014
Rated 4.0 out of 5.0 by If you need a 2 room suite..... ,,,,this Hotel fits the bill. It does need to have the rooms updated/freshened up. Cleaning could be more thorough but it was an overall comfortable room. Staff was very friendly. It is not a very large bedroom, but works. The bed is not the most comfortable and the couch is not fit to sleep on - which is unfortunate if you need the sleeping arrangements. It has a nice patio just out the living room door which was nice. You can access the pool that way from your room if you like. The breakfast was enjoyable in the morning (don't eat the eggs) with a decent variety and the make your pancakes was nice. Unfortunately the internet never did work for us. I would stay here again if in the Area because of the convenience. May 26, 2014
Rated 5.0 out of 5.0 by Pleasure to stay here The reception we received from Ceecee was what I would have expected from the owner of the property. She was great at communication and making us feel welcome. We found all the staff helpful. The fact that there were light choices for breakfast made us feel appreciated as customers. We will definitely go out of our way to stay here again. May 23, 2014
Rated 5.0 out of 5.0 by Very Comfy & affordable We have stayed at this location several times. ALL WAYS clean and fresh smelling, staff very pleasant with knowledge of the area. Rooms are allways clean and the beds are so comfortable you dont want to get out of them in the morning.Great for family's, with the pool area and they have kid stuff for breakfast. Great food at breakfast and is allways replaced with fresh when the dish is empty. I cant say enough about this place other than you have to stay here or at one of there other locations. ps they have great cookies at the end of the day when you return to your room to relax. May 21, 2014
Rated 5.0 out of 5.0 by Clean room and great service I was treated wonderfully. Very nice staff,clean clean room everything was perfect. I loved the food and I will stay again May 15, 2014
Rated 5.0 out of 5.0 by Great staff, great room I needed a room and was so glad I landed here. The staff person at the counter was quick, efficient, pleasant, and she gave me a great deal on a room that exceeded my expectations. I wish every hotel stay was as pleasant as this one. May 13, 2014
Rated 4.0 out of 5.0 by Great Choice It is clean, comfortable, and has a great breakfast. Close to many restaurants, and great on/off freeway access. I will stay here again for sure. May 13, 2014
Rated 5.0 out of 5.0 by 2nd Stay We had been traveling all day to appointments in Seattle and in the rain. To tired to go that extra step home. We saw the Burlington HI Express and thought we would see if they had availability, they did. The lady at the counter remembered us from our first stay and was very welcoming and helpful. Found us a room right away in a great location and good rate. Check in/out was easy and effortless. The pool was still open and the cookies were almost ready so my son was very happy. Our second visit was so wonderful that we have decided to stay at Holiday Inn Express when we travel from Bellingham, WA to St George, Utah for our relocation. We already have 2 of those nights booked and very much looking forward to our stay. Can't wait. May 7, 2014
Rated 5.0 out of 5.0 by Love Holiday Inn Express I love the Burlington Holiday Inn Express. The people working the night shift are really good people. Everyone was helpful and the pool was still open and we had the pool to ourselves for an hour. It was great. Could be a little warmer in the pool. Maybe it was colder because it was almost closing time for the pool area. Would be nice if there was a change machine for laundry. Overall stay was very nice and relaxing. May 7, 2014
Rated 4.0 out of 5.0 by cooperative staff Gave us directions for dinner and the ferry. Hotel was convenient and accessible. May 5, 2014
Rated 5.0 out of 5.0 by Best for relaxing. We like this location it's convenient and it's always ready when we arrive. May 5, 2014
Rated 5.0 out of 5.0 by Good service Was wheelchair accessible but a tight squeeze. Had hand held shower head which is a must for disabled people. May 4, 2014
Rated 4.0 out of 5.0 by Service was exceptional, especially the front desk in giving directions I was very pleased and will stay at Holiday Express Hotels in the future. Clean, courteous and comfortable. I LOVE the WiFi availability. May 4, 2014
Rated 5.0 out of 5.0 by Great staff Probably the friendliest staff I've ever encountered - congratulations on hiring great people! May 3, 2014
Rated 5.0 out of 5.0 by Check In As stated you front desk personal was great, I also have noticed the great jazzy music played at the entrance when I asked about it the front desk person said yes we like the cool jazz an that it was HIE tape but I stay at lots of HIE and have never been greeted with music. April 30, 2014
Rated 5.0 out of 5.0 by Wonderful stay - will return next year The second shift person at the desk was wonderful, friendly and genuine. We got the "honeymoon suite" and the room was clean and fresh. There was a fabric covered sleigh bed- and it was clean. The huge tub was great. Again super clean, super fresh. we will come back every year. Love the ability to bring our own food and keep in the refrigerator. Just enough supplies in the kitchen area to take care of all of our needs. Only one downside to the entire bananas for breakfast. Otherwise - awesome stay will come back every year. April 27, 2014
Rated 5.0 out of 5.0 by Helpful Staff Comfortable and convenient. A good nights sleep and lots of little extras. A woman at the desk (Daisy) was very knowledgeable of the area and helped my sister when we needed directions to the nearest medical center. April 27, 2014
Rated 5.0 out of 5.0 by Very quiet This was the first time I’ve stayed at the Burlington HI Express. The building is easy to see from the highway but it is also easy to miss taking the correct exit as well, although they do have a number of signs up to make sure you are on the right roads. Check in was a breeze and Cee Cee, a delightful young lady, instantly acknowledged me as a Platinum member. We were upgraded to a King suite. The rooms are a nice size with comfortable bed and pillows and a fully stocked kitchen area, wifi worked well too. The living room was large but there seemed to be a lot of furniture so it felt a bit cramped. There also was a fireplace in the room. The bathroom was also a nice size with quite a few quality amenities. The breakfast room could be a little small if the hotel was full with typical HI Express foods, although they also had soya/almond milk (I can’t remember which) too. The service lady kept everything well stocked and was quite efficient. The room looked out into the indoor pool/jacuzzi area that was very clean with towels and lounge chairs. There were large glass walls around the pool with a door leading to a grassy area with a BBQ and rhododendrons in bloom. We found the hotel to be very comfortable with friendly helpful staff. There also were 4 types of fresh cookies available early evening. April 24, 2014
Rated 5.0 out of 5.0 by Burlington Property a Winner My family had 2 rooms, king bdrm and sitting room. Nice, quiet and well appointed. Anna on the desk was excellent. Breakfast next day was a big spread with lots of choices. Very Well Done! RDH April 21, 2014
Rated 5.0 out of 5.0 by Very nice hotel I've stayed several times here and it is always very nice April 18, 2014
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