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Rated 4.6 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff A girl's weekend away for shopping and relaxation was made possible with the friendly reception we received as we walked through the door to register at the hotel. The staff was exceptional all weekend and very helpful. Room's were clean, although could use a bit of updating. Bed's very comfortable. The bathroom definitely needed some work, but loved the shower head. Over all a great experience and we will for sure stay there again on our next shopping weekend. October 28, 2014
Rated 5.0 out of 5.0 by Great stay Friendliest staff ever!! Upon check in greeted very warmly. any time we had a question, it was answered promptly and very professionally. loved it. Nice pool, clean rooms, very roomy. Great location, easy internet access. The staff was the greatest surprise, I don't think we have ever had a more friendly professional staff at any of our stays. October 28, 2014
Rated 5.0 out of 5.0 by Excellent staff and service The staff in this location was super courteous. The breakfast was very good and had lot of variety. The staff kept replenishing on a regular basis. Full marks to this location. October 28, 2014
Rated 4.0 out of 5.0 by great service great service, comfy bed kids like, pillows were not comfortable. swimming pool, main purpose to go there and stay for kids,was O.K but the jacuzzi, by chance, was out of order which made kids disappointed. October 28, 2014
Rated 5.0 out of 5.0 by Yearly Visit Not one thing was a concern. Clean rooms and the most friendly staff of any hotel stayed in. Will return again and recommend the Holiday Inn Burlington to all friends. Great tasting cookies in the evening, just get there before the kids do LOL October 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Burlington I recently stayed at the Holiday Inn Express and must admit I was extremely surprise by the layout of this hotel. The staff is extremely friendly and helpful and though the hotel is located on the outskirts of Burlington. It is close enough for shopping and restaurants. The rooms are very comfortable but the mattress are a little soft for my back. Rooms are very clean and you can't beat the price. I plan on staying at this hotel every time I am in the area. You can't go wrong choosing this hotel October 26, 2014
Rated 5.0 out of 5.0 by great room at reasonalble cost this was a very nice stay for our family we went shopping and site was a nice place to spend time in the evening...we enjoyed the pool as well. October 24, 2014
Rated 5.0 out of 5.0 by great place to sleep comfortable, clean, friendly staff. Good breakfast. Easy access to food and transportation. October 24, 2014
Rated 5.0 out of 5.0 by Cofortable bed and great breakfast Everything was very nice and comforatable, always clean and tidy. The pancake machine for breakfast is my favorite. October 22, 2014
Rated 4.0 out of 5.0 by Pillows All pillows were fluff. I prefer a firm pillow and should have brought mine. Hotel should provide various types in room. Staff was wonderful. Everyone was friendly and helpful. Breakfast was excellent. Many choices and good food. Appreciate that newspapers were provided. Did not get check out bill under door on leave day. Front desk indicated that should have happened. October 21, 2014
Rated 4.0 out of 5.0 by Great service All employees were super helpful and welcoming! The only frustration I had was the other patrons slamming their doors all night. First 3 nights I was woken up constantly throughout the night. This of course was not any fault of the hotel. Overall my room was spotless; I felt safe leaving my belongings (which were never disturbed); and staff were great! October 21, 2014
Rated 4.0 out of 5.0 by Comfortable bed and quiet hotel The staff was very friendly and helpful offering us directions or suggestions for restaurants in the area. The room was clean with a comfortable bed. We had a little issue with the heat in the room but overall stay was good. I will stay here again in the future. October 20, 2014
Rated 4.0 out of 5.0 by Burlington Management run this hotel well. I stayed for business purposes and the location is good. October 20, 2014
Rated 5.0 out of 5.0 by Thanksgiving CDN Enjoyed the stay again! Wish I had stayed the whole weekend. Always great staff - so friendly and attentive. We did a CDN thanksgiving trip down for shopping and other activities in the area and it was wonderful coming back to the HIE!!!! Always on the list of stay at places!!! Booked a bit in advance and was glad that there was a room available! Great way to start the weekend. October 17, 2014
Rated 5.0 out of 5.0 by Comfortable room, great service, nice environment! Checked in this hotel during my stay in Burlington. Great service, great room. Staff were friendly and extremely helpful. Good job! October 15, 2014
Rated 5.0 out of 5.0 by Nice spot for shopping at outlet malls Very friendly staff, clean room and hotel. Nice to spend a night here before hitting the outlet malls. The indoor pool was great for the kids. October 14, 2014
Rated 5.0 out of 5.0 Staff Staff should be a little more friendly, LOOK like they are enjoying their job. October 11, 2014
Rated 4.0 out of 5.0 by Good Stay I really like Holiday inn (-Express), and this one was just as expected. Great staff, good rooms, nice beds, awesome pillows. The breakfast is always very limited, and I think there should be more choice in a hotel in this price-range. October 10, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet We have stayed at this location before and find it to be a very quiet, conveniently located hotel. The breakfast is always fresh, and the staff always friendly and helpful. We'll be back! October 10, 2014
Rated 5.0 out of 5.0 by great service liked the room , staff was great and helpful, breakfast was low grade and cheap, breakfast staff great. September 30, 2014
Rated 5.0 out of 5.0 by Highly Recommend Close to shopping and restaurants. Staff are very friendly and helpful and the rooms are spacious and clean. It has a good size heated indoor pool and a decent buffet breakfast. We were only here for one night but will stay here again for sure. September 30, 2014
Rated 5.0 out of 5.0 by nice stay staff was great.. Breakfast was good with lots of choices.Room was clean and comfortable. September 29, 2014
Rated 5.0 out of 5.0 by great time, loved rooms and beds stayed on 1st floor and enjoyed courtyard. staft went out of thair way to help to meet manager,very nice young lady. very clean, nice big rooms. we will be back. September 28, 2014
Rated 5.0 out of 5.0 by There when you need them It was a time of stress for us; but Holiday Inn Express made that problem so much better. They were helpful, and attentive, the room clean and we would use them again. September 25, 2014
Rated 5.0 out of 5.0 by An enjoyable stay The staff members at this hotel were friendly and helpful. The common areas (lobby, pool, breakfast room) and room were comfortable and clean. There is insufficient parking and no safes in the room. September 24, 2014
Rated 5.0 out of 5.0 by Great Stay Stayed here for a business trip and I must say it was better than I was expecting. I was able to get a great breakfast before starting my day and the location of the facility is great for finding local places to eat. September 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed/great service and location Close to the freeway yet quiet. Super comfortable beds. Staff attentive and nice. Rooms are great. Great for bussiness or pleasure. September 14, 2014
Rated 5.0 out of 5.0 by Very convenient and comfortable We always stay in holiday inn express! This one could use some updates. But very comfortable and quiet! September 14, 2014
Rated 5.0 out of 5.0 by Nice people , Nice stay WE stayed at the Holiday inn express for the Marathon. It served us well in all ways. the desk clerk even allowed us to check out late after the race! September 9, 2014
Rated 5.0 out of 5.0 by Great place to stop n stay! Love the location, staff always very friendly and accommodating. Pillows, bedding and beds were clean and very comfortable. Will stop there again for another weekend! Pool was clean and good temp as was the hot tub. Always coffee or refreshments AND COOKIES! Breakfast selection is good too! September 4, 2014
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