Rated 4.3 out of 5 by 66
Rated 4.0 out of 5.0 by Ransomed Very good
We stayed one night at this Holiday Inn, a couple of minutes off the I-5 exit. The night staff (C and J) was very friendly and accommodating, checking in with us when we had heater problems or providing toothbrushes as my son forgot his. J personally called my room to welcome me, remembering when she had booked the room the week prior, which was much appreciated.
The pool was rather small and shallow, but still usable. The room was nice and the beds were comfortable, if a little hot. The complimentary breakfast was also very good, but a little more fruit (other than bananas) would have been nice. I appreciated the access to a computer to check my emails in the morning.
I did wish the foyer was more inviting. I was wanting to relax by the fireplace area, but it was right by the doorway and much more cold and busy with people checking in/out than cozy.
All in all, I was very satisfied with our stay and would recommend this hotel to others.
October 17, 2013
Rated 5.0 out of 5.0 by Kimus61 Relaxing Stay!!!
The staff are helpful and very friendly! The room was clean and comfortable!!! I enjoyed my stay and plan to do it again as soon as I can!!!!
October 9, 2013
Rated 5.0 out of 5.0 by themswbadger Restful
Thank you so much for your attention to detail. Out stay was wonderful. And what a great bonus to be able to eat breakfast because you had soy milk available. I wish all of the Holiday Inn Express chain would add that to their fridge options. It keeps a long time and they aren't that expensive. Many of us don't or can't use dairy . So Thank you again for your thoughtfulness
October 9, 2013
Rated 5.0 out of 5.0 by Character88 Honesty PLUS
Great place to stay. My wallet fell out of my purse during our stay. I was not aware of this. Sara called us right away and told us the wallet had been found by housekeeping. I made arrangements with Sara for the wallet to be returned to me. It got back to our house before we did. Everything was there. This kind of honesty you don't experience very often. Ten stars to everybody at the Burlington Holiday inn Express. Many thanks to you.
October 2, 2013
Rated 5.0 out of 5.0 by Allen55 Wonderful Stay
The clerk and other staff were wonderful. Pleasant and enjoyable to talk with.
Room was spacious and bed was great.
Hotel is in a convenient location off I-5.
October 1, 2013
Rated 4.0 out of 5.0 by Woibam I am new to Holiday Inn Express
I have stayed in Holiday Inns before but not in Express. My expectations weren't very high but my wife and I were well happy.
Very friendly and helpful reception, large and comfortable rooms. Everything a traveller could ask for was there. All in all: highly recommended. There were two minor drawbacks though: Firstly, I have a TomTom navigation system and it led me to an entirely wrong location - be aware! Secondly, during our stay on one morning there was a hiccup in the breakfast service and a very grumpy and unhelpful breakfast attendant tried to make our live and that of our fellow guests difficult. Afterwards, I spoke to the manageress and judging by her reaction, this problem will not carry on. I would stay at the place again any time.
September 28, 2013
Rated 5.0 out of 5.0 by eldoradogirl1 Good overnight experience
My husband and I stayed overnight at the Burlington Holiday Inn Express. The bed was super comfortable and the room was fine. Breakfast was very good the next morning, better than at any of the other mid priced hotels we stayed at on this trip.
September 27, 2013
Rated 5.0 out of 5.0 by Tremendous : Comfortable bed and great service.
One of the best hotels I have come across. When we Checked in, we had the greatest service one can find. Our family will stay with you again when travelling. I have advised my friends about your hotel and the wonderful experience.
September 24, 2013
Rated 3.0 out of 5.0 by barefootladybug Convenient and comfortable.
An overnight family trip for back-to-school shopping; a comfortable size room for parents & children. We all enjoyed the pool and the breakfast was great! Convenient location right off the I-5 and very little noise. Overall a good stay.
September 11, 2013
Rated 4.0 out of 5.0 by twilight2095 The perfect vacation base station
This was a nice, comfortable place to stay and was the perfect base station for going between the San Juan Islands and Seattle.
September 6, 2013
Rated 5.0 out of 5.0 by Coachgeo Great place to stay
We enjoyed the service at the front desk and it just kept getting better. The rooms were great. The beds were great ,the rooms were very clean.
September 5, 2013
Rated 5.0 out of 5.0 by jbean9 Pleasant room and nice staff
Our stay was very pleasant and comfortable. Good place to stay. Would be nice if all the holiday inn expresses had a waffle iron where you could make your own waffles.
September 4, 2013
Rated 5.0 out of 5.0 Enjoyable stay
Great hotel we enjoyed our stay and close to where we go and would not hesitate to recommend to others.
September 3, 2013
Rated 5.0 out of 5.0 by Coachgeo Rooms
Great rooms,comfortable beds, great customer service,great breakfast. Happy, happy, happy
September 2, 2013
Rated 4.0 out of 5.0 by DJbassman Enjoyed the Stay - Worth the price
Stayed in one of the hotel suites. Very clean and large 2 room, room. All amenities were great and expected. Breakfast is great and perfect variety.
Unfortunately, the pool was cold. Supposed to be heated, but it was freezing.
Great place to stay in Burlington. Highly recommended.
August 28, 2013
Rated 4.0 out of 5.0 by observant1 Friendly staff, noisy rooms.
This hotel has a very friendly staff and is very clean. They offer free breakfast with your room too. Also if you forget toiletries they will give them to you for free, nice touch. A couple of things that I'm not too happy about is that the rooms do not have central air conditioning, so if you visit in the summer the air conditioning is too noisy. the other thing is that the room doors do not have a hidraulic hinge on top, so you constantly hearing doors banging day and night.
August 22, 2013
Rated 5.0 out of 5.0 by CandJNG Great Service!
We had a great stay!! The staff were very friendly and helpful and the room was clean and comfortable. Will definitely try to stay here the text time we are in the area.
August 21, 2013
Rated 5.0 out of 5.0 by sacable Wonderful staff
Really appreciated the caring staff at this hotel. They were always willing to help and to give advice.
August 17, 2013
Rated 5.0 out of 5.0 by Gadster Exceptional Staff
This was my second time staying at the hotel. The staff is all very friendly and very professional. It was always a pleasure talking to them and asking them for places to eat. I even asked for a route to do my running outside and the lady at the front desk (which I can't remember her name) was very helpful.
Rooms are good. The only downsides of the hotel are the fitness room which is kind of depressing but it was a nice day outside to take my exercise around the hotel. The second is the breakfast; this is standard across most Holiday Inns I have been to. I wish there was more healthy options (more fruit variety).
Overall, I had a pleasant stay and will definitely stay there again next time in town.
August 15, 2013
Rated 2.0 out of 5.0 by Matt37 My stay was just peachy
The beds are 1 year old, and extremely uncomfortable, not to mention I should have just slept in my car with the windows down considering all we could hear was traffic and the train all night long with the window closed. They did not have any USB to USB cable for the printer in the office space. I will not be staying again. They could also pay for one copy of Microsoft office to put on the computer. Business men can not accomplish anything with their set up. Equivalent free software does not compare to the real thing.
August 14, 2013
Rated 5.0 out of 5.0 by Johnson032411 Great place for business travel!
I had the pleasure of staying here for two weeks while on a job in the area, The staff was friendly and helpful with any question or concern I had (which weren't many!!). I asked for laundry bags and some plastic silverware late at night and I had them within seconds. The bed was comfortable as always! I'll definitely be staying here whenever I'm back whether for business or leisure!!
August 14, 2013
Rated 2.0 out of 5.0 by CaliforniaTravelers Great service but dated facility
We literally had the last room at the inn, and arrived late after traveling 9 hours. The staff was extremely friendly and attentive which was welcomed after the long journey. However, things went downhill from there since there were no pillows, sheets or blankets for the sofa bed. Staff was helpful in rounding up a pillow and some sheets but was only able to find a single thin blanket. Although our room was clean, it was decades outdated, and smacked of vintage late 70s or early 80s. The lighting was dim and our bed had seen better days. Again, the staff was very professional and courtesy but didn't have a lot to work with.
August 12, 2013
Rated 4.0 out of 5.0 by Danny65 Good stay on way to Victoria
We spent one night on our way to Victoria. Overall, it was a pleasant accomodation with nice furnishings and polite staff. No specific complaints. The only thing keeping it from 5 stars is the place is in need of a little updating.
August 11, 2013
Rated 5.0 out of 5.0 by Carlo10 Great hotel
The staff was the best we have ever seen.
Room very clean the room was quiet.
If we go back we would definetly same here.
August 5, 2013
Rated 4.0 out of 5.0 by WashingtonStateRetirees Second visit this year
This is the second time this year we have stayed at this hotel. The first time in April for the amazing Skagit Valley Tulip Festival. This time we were on our way to the San Juan Isands, and the hotel is only about 20 miles from Anacortes, the Ferry Terminal.
We were again delighted with the quality and cleanliness of the room, and the great breakfast!!
August 4, 2013
Rated 4.0 out of 5.0 by TxBookFairy wonderful
Wonderful place to stay after taking in the national park. The staff was able to make 3 to-go breakfasts for our party as we had to leave before breakfast was available.
August 3, 2013
Rated 5.0 out of 5.0 by Mgemt VERY HAPPY
We loved staying at you hotel! The young lady at the front desk was soooooooo helpful and she had great energy. She obviously loves her job. Our bed was very comfy and the room was clean and spacious. I always check out the cleanliness of the bathroom first. Yours passed with flying colors. Thank you for making us feel as important as you did.
July 31, 2013
Rated 5.0 out of 5.0 by SLSL2 Best front desk service in a long time!
Your hotel has one of the best front desk clerks that we have ever encountered. CeeCee was exceptional! Hotels could learn a lot from her. The complimentary breakfast was a nice touch and offered several choices - well done. Would definitely recommend this hotel and would stay again if in the area.
July 30, 2013
Rated 5.0 out of 5.0 by JacquieH Great experience
We had booked at another hotel and found it unacceptable. We called the Holiday Inn Express and they were able to help us immediately with efficiency and courtesy. Our stay was comfortable and relaxing.
July 16, 2013
Rated 4.0 out of 5.0 by Linda980 Beds
The only thing I did not like were the beds, I find them too soft everytime one of us moved it shook the whole bed. Other than that it is a great place to stay.
July 15, 2013