Rated 4.5 out of 5 by 327
Rated 5.0 out of 5.0 by TerryT70 A pleasant time.
Greeted warmly. Informed fully. Given local information. Slept well. A nice breakfast eaten. Speedy checkout.
October 7, 2015
Rated 5.0 out of 5.0 by laultima Typical good quality HIE
This hotel exemplified all the typical characteristics that HI Express hotels are known for: well-appointed, clean, and comfortable rooms, good customer service, decent breakfasts with many choices. The wifi worked well but I only did some brief email and browsing, so I cannot tell how well it would work for watching videos or the like. There was a typo on my account causing me some issues with the bill, but the staff was friendly and quickly fixed it. The hotel itself is pleasant and safe but it is adjacent to the interstate, so the surroundings are nothing remarkable.
October 4, 2015
Rated 4.0 out of 5.0 by rolyse58 Relaxing rest stop
This was a relaxing rest stop on our vacation. It was good to be able have some space after being a little cramped on space, to be able to open the suitcases and reorganise/repack and do some laundry. The Front Desk staff were helpful and friendly and gave us easy directions to a good place for dinner. It was only overnight but we left feeling relaxed and refreshed.
September 29, 2015
Rated 4.0 out of 5.0 by ab382013 overall good expereince
very good experience, the staff and hotel was worth the business expense
September 15, 2015
Rated 5.0 out of 5.0 by Turtleplease Fabulous stay at Burlington Holiday Inn
I made my reservation one day before my stay and the only room available for myself, my husband, and 14 year old son was a room with a king size bed (which we needed because my husband is tall) and a living space with a sofa hide-a-bed. It was the best room I have ever stayed in in a hotel for a extremely fair/comparable price. The king bed was in a bedroom type space giving my husband and I our own private space. The bed was extremely comfortable and there was a dresser and closet space in the bedroom. The living space was fabulous as we hung out as a family watching television together (there was a second tv in the bedroom which was great to have two tvs). This area was great for giving my son his own space in the evening to sleep in. In addition, there was a refrigerator, microwave and sink created a small kitchenette area. It was fabulous. They even provided dish soap, paper plates, a coffee machine and a dining room table. Plus in the living area there was a dresser and extra mirror and counter area allowing others to get ready outside of the bathroom. The space was set up well with the living room area kitchen dresser and dining table it seemed spacious and not crowded. The hotel was quiet and we could not even tell it was fully booked. The breakfast was fabulous and the food was so good. The chooses were amazing, biscuits and gravy, omelets, yogurt, oatmeal, cereal, bagels, cream cheese, fruit, etc. and there was still plenty of food to choose from at 9:45 a.m. The swimming pool is a perfect size and very clean. The staff was friendly and very helpful. It was the best hotel experience I have every had. A great place to stay.
September 14, 2015
Rated 2.0 out of 5.0 by hotzim Poor employees
Check in gal was slow and not competent.
Breakfast gal was absent while there was no hot coffee and buns were cold
September 13, 2015
Rated 4.0 out of 5.0 by ticiadf Location
Great location and good breakfast. Parking is overpriced though.
September 10, 2015
Rated 5.0 out of 5.0 by Gary H66 Nice stay in Burlington, WA.
Nice stay overall. Convenient, clean and pleasant.
September 7, 2015