Rated 4.5 out of 5 by 168
Rated 5.0 out of 5.0 by Gadster Exceptional Staff
This was my second time staying at the hotel. The staff is all very friendly and very professional. It was always a pleasure talking to them and asking them for places to eat. I even asked for a route to do my running outside and the lady at the front desk (which I can't remember her name) was very helpful.
Rooms are good. The only downsides of the hotel are the fitness room which is kind of depressing but it was a nice day outside to take my exercise around the hotel. The second is the breakfast; this is standard across most Holiday Inns I have been to. I wish there was more healthy options (more fruit variety).
Overall, I had a pleasant stay and will definitely stay there again next time in town.
August 15, 2013
Rated 2.0 out of 5.0 by Matt37 My stay was just peachy
The beds are 1 year old, and extremely uncomfortable, not to mention I should have just slept in my car with the windows down considering all we could hear was traffic and the train all night long with the window closed. They did not have any USB to USB cable for the printer in the office space. I will not be staying again. They could also pay for one copy of Microsoft office to put on the computer. Business men can not accomplish anything with their set up. Equivalent free software does not compare to the real thing.
August 14, 2013
Rated 5.0 out of 5.0 by Johnson032411 Great place for business travel!
I had the pleasure of staying here for two weeks while on a job in the area, The staff was friendly and helpful with any question or concern I had (which weren't many!!). I asked for laundry bags and some plastic silverware late at night and I had them within seconds. The bed was comfortable as always! I'll definitely be staying here whenever I'm back whether for business or leisure!!
August 14, 2013
Rated 2.0 out of 5.0 by CaliforniaTravelers Great service but dated facility
We literally had the last room at the inn, and arrived late after traveling 9 hours. The staff was extremely friendly and attentive which was welcomed after the long journey. However, things went downhill from there since there were no pillows, sheets or blankets for the sofa bed. Staff was helpful in rounding up a pillow and some sheets but was only able to find a single thin blanket. Although our room was clean, it was decades outdated, and smacked of vintage late 70s or early 80s. The lighting was dim and our bed had seen better days. Again, the staff was very professional and courtesy but didn't have a lot to work with.
August 12, 2013
Rated 4.0 out of 5.0 by Danny65 Good stay on way to Victoria
We spent one night on our way to Victoria. Overall, it was a pleasant accomodation with nice furnishings and polite staff. No specific complaints. The only thing keeping it from 5 stars is the place is in need of a little updating.
August 11, 2013
Rated 5.0 out of 5.0 by Carlo10 Great hotel
The staff was the best we have ever seen.
Room very clean the room was quiet.
If we go back we would definetly same here.
August 5, 2013
Rated 4.0 out of 5.0 by WashingtonStateRetirees Second visit this year
This is the second time this year we have stayed at this hotel. The first time in April for the amazing Skagit Valley Tulip Festival. This time we were on our way to the San Juan Isands, and the hotel is only about 20 miles from Anacortes, the Ferry Terminal.
We were again delighted with the quality and cleanliness of the room, and the great breakfast!!
August 4, 2013
Rated 4.0 out of 5.0 by TxBookFairy wonderful
Wonderful place to stay after taking in the national park. The staff was able to make 3 to-go breakfasts for our party as we had to leave before breakfast was available.
August 3, 2013
Rated 5.0 out of 5.0 by Mgemt VERY HAPPY
We loved staying at you hotel! The young lady at the front desk was soooooooo helpful and she had great energy. She obviously loves her job. Our bed was very comfy and the room was clean and spacious. I always check out the cleanliness of the bathroom first. Yours passed with flying colors. Thank you for making us feel as important as you did.
July 31, 2013
Rated 5.0 out of 5.0 by SLSL2 Best front desk service in a long time!
Your hotel has one of the best front desk clerks that we have ever encountered. CeeCee was exceptional! Hotels could learn a lot from her. The complimentary breakfast was a nice touch and offered several choices - well done. Would definitely recommend this hotel and would stay again if in the area.
July 30, 2013
Rated 5.0 out of 5.0 by JacquieH Great experience
We had booked at another hotel and found it unacceptable. We called the Holiday Inn Express and they were able to help us immediately with efficiency and courtesy. Our stay was comfortable and relaxing.
July 16, 2013
Rated 4.0 out of 5.0 by Linda980 Beds
The only thing I did not like were the beds, I find them too soft everytime one of us moved it shook the whole bed. Other than that it is a great place to stay.
July 15, 2013
Rated 5.0 out of 5.0 by ValleyAli Friendly staff - highly recommend!
I have to give credit where credit is due: the guest check-in representative named Cee Cee was extremely helpful, very friendly, and a pleasure to talk to as I checked in. It's the kind of customer service I wish more places provided! Thanks for the great stay. :)
July 14, 2013
Rated 4.0 out of 5.0 by WhiteSheets Clean and Convenient
I like the white bedding; somehow it feels cleaner:) The beds were comfortable, the staff were friendly and quick. I forgot my toothbrush and they gave me a complimentary one (which saved a trip to the store). My only complaint is the breakfast. There were no pancakes and only bananas for fruit. I would recommend adding some fruit and maybe granola. Overall it was a good stay in a convenient location.
July 5, 2013
Rated 4.0 out of 5.0 by TheDuke54 Best front desk staff
In the States for 3 weeks staying at numerous hotels and this was the one with best Front Desk staff. Very, very helpful with everything we needed.
Hotel is good Holiday Inn hotel.
July 2, 2013
Rated 5.0 out of 5.0 by FastEddie01 Quiet weekend getaway
We live in the next town, but just to get away from home. Love the Jacuzzi and pool. Very nice King size bed. The staff was quite friendly and helpful. Enjoyed the stay.
June 6, 2013
Rated 5.0 out of 5.0 by ljironworker Tulip festival stay
My wife and I stayed at this hotel during our visit to the Skagit Tulip festival. We were welcomed warmly by the counter staff, the room was great. The sleigh bed was amazing. We were given excellent suggestions for a couple of day trips at the counter. We thoroughly enjoyed the stay and the Tulip festiva.
June 5, 2013
Rated 4.0 out of 5.0 by Paul555 Great Breakfast choices
The only complaint was the pull out cot. King bed was wonderful but one of us had to use the pullout bed. Wish they would upgrade those.... One person was bearable but everytime you move springs groan and it was a sore morning....
May 29, 2013
Rated 4.0 out of 5.0 by Johnnywest Great service and value.
Our family of 4 stayed 2 nights. The staff was very helpful with the tv, with which we needed some assistance. We had a comfortable stay.
May 24, 2013
Rated 1.0 out of 5.0 by unhappytraveller123222 unhappy
We were up from Canada for a shopping trip. The room was relatively clean. The pillows were extremely cheap and uncomforatable. Our toilet plugged completely and when I went down to the front desk all they did was give me a plunger as they had no maintenance people on staff. The breakfast was ok but very busy and hard to find a table. The pool was always out of towels.
I would pass on this hotel and try for something better next time. There are several in the area that have same price.
May 24, 2013
Rated 3.0 out of 5.0 by Gentle10 Too loud floors & doors & guests.
We were assigned a bottom floor room. The guest/s above us had the TV on way too loud and stomped all over the floor numerous times from 6 PM until 2:45 AM. Then after a short sleep, we were awakened by the slamming of doors from 6 AM on.
If we ever stop there again, it will have to be on the top floor. The so-called Queen bed was only the size of our personal guest room double bed at home.
By far the worst night we ever spent in a hotel.
May 21, 2013
Rated 5.0 out of 5.0 by jake45 Great bed and better staff.
I arrived early for check-in and was given an upgrade that was completely unexpected. The staff was terrific, particularly Kaya. The room was very nice and the bed extremely comfortable. Great place to stay and convenient too.
May 21, 2013
Rated 5.0 out of 5.0 by AAMom Great Place To Stay
I pass through the area many times a year, both with business and family, and I always return here. The staff are great, everything is clean & comfortable. The pool & breakfasts are awesome and keep everyone happy. We return here often and have never had a bad experience. It's like a "second home" when we are traveling.
May 18, 2013
Rated 5.0 out of 5.0 by BuddyG Consistent Standard
This Holiday Inn Express is consistent with the other hotels I have stayed at.
May 7, 2013
Rated 5.0 out of 5.0 by travellersbj Comfortable & relaxed stay
We have stayed at this location before & is always great. The staff are super & check in is quick, with helpful information.
May 7, 2013
Rated 5.0 out of 5.0 by thebuff Quiet, comfortable,clean,central to shopping.
Second floor suite was really roomy and comfortable. Helpful and friendly staff answered all questions quickly and with good knowledge of the area. Great breakfast choices.
April 29, 2013
Rated 4.0 out of 5.0 by travelingsweater One disturbing trend
I wish hotels that offer breakfast would not use styrofoam. It is just wrong! I try to bring my own dishes. But it's hard to see all that waist.
April 29, 2013
Rated 4.0 out of 5.0 by Tacwa Get what you pay for
Happy with my stay. Everything was clean and quiet. Would stay here again. Only issue was had to wait about 10min to check in as there was no one at the front desk. Overall good value.
April 17, 2013
Rated 4.0 out of 5.0 by Nora614 Staff is exceptional at this property
I always stay here when traveling to Vancouver the next day. The property is about what you would expect from HIX, but the staff is exceptional! They are always friendly and go out of their way to make you feel welcome. A lot of higher end hotels could take a page from their book.
April 2, 2013
Rated 5.0 out of 5.0 by Texdad Above and Beyond--Thanks Jessica!
I am a frequent guest at the HIX in Burlington. This trip, I had two colleagues traveling with me, and while one was able to make an advance reservation, Tuesday evening 3/19/13 filled up and the second was unable to get in.
Jessica had called me to confirm my reservation, and I asked that if she had any cancellations, to put my friend into one of the rooms. This she did, and while my friend had already lined up alternative accomodations (with a 24 hour cancellation policy), I really appreciate her effort!
March 25, 2013