Rated 3.9 out of 5 by 127
Rated 5.0 out of 5.0 by Andrew 1967 Stayed on top of cleaning the floors from Snow
We Have stayed @ this hotel before and this stay was they best. They have done upgrades the inside and outside. All the rooms that I visited where in great shape.
January 15, 2015
Rated 5.0 out of 5.0 by JB2Blessed Great for business and pleasure
Our stay at the Holiday Inn Express in Burlington was the most pleasant family visit we've had. Our suite had a door between the sleeping and lounging areas which made it perfect for me to work while my family slept or for me to sleep while my family watched tv. Every member of the staff treated us as if we were honored guests in their home. Great property!
January 5, 2015
Rated 5.0 out of 5.0 by AJ12345 EOY 2014 Stay at HIE Burlington, IA
Love the staff, the hotel, and the ease of accessing this location when visiting family in Iowa. The HIE rewards club is amazing and its recognized wherever we travel (and we've done a lot of that lately and stayed at a lot of HIE's around the country - more to come, too).
Only problem we've ever encountered and most likely not the local hotel's issue, but probably policy on HIE as a whole, is just the sleeper sofa in the King room suites - when additional family members join us we sometimes need the sleeper sofa and turns out its definitely the most uncomfortabale part of the room (and one of the most important).
Great as a sofa, needs work as a guest bed.
January 5, 2015
Rated 5.0 out of 5.0 by Kel A Great Stay
Very nice hotel; staff were friendly and cared about the customers. Would definitely stay here again.
January 4, 2015
Rated 5.0 out of 5.0 They made our Christmas wonderful!
My family is large and we always struggle to have a nice place for our Christmas together. This staff made our family Christmas wonderful!! They went above and beyond to help make us comfortable, including our very elderly parents, who were able to stay at our party a long time because of better chairs they brought in for them. We were so grateful for all they did. Johnathan Ford worked well with his staff to insure our satisfaction. They were ALL very friendly. Housekeeping did a great job in our rooms and they were very comfortable. THANK YOU!
January 2, 2015
Rated 4.0 out of 5.0 by ItsDave2013 Perfect location, comfortable room, competitive price, but
I have stayed in this facility several times over the last 5 years. The desk staff has always been most accommodating, the rooms have always been comfortable, the breakfast has always been hot and good.
However, for the last 2 years I have complained about the failed remote control of the TV in the exercise room. I have gone to the desk to get new batteries, and then complained when that didn't fix the problem. It is always on the blink and does not work correctly - trying to change channels or volume is an exercise in futility. Why can't this be fixed so that it simply works? Does anyone ever check this unit to see that it is ready for guest use? C'mon folks, this isn't rocket science.
For those who might think this is nitpicking, get into an exercise routine and then have to stop to go manually change the channel or increase the volume, and you will see the problem. Please fix this! Otherwise you all do a great job! Oh yes, the drain plug in my sink was broken and wouldn't close, if fact, it came completely out of the sink.
December 27, 2014
Rated 5.0 out of 5.0 by JRam60 Professional staff and clean room
I usually stay at Holiday Inn properties. This hotel is very clean. Staff is courteous and professional. Breakfast area is very clean. room is spacious and comfortable. easy and fast check in and check out process. Will stay here gain
December 23, 2014
Rated 5.0 out of 5.0 by Archie98! VERY CLEAN AND PROFESSIONAL
If you are either a travel of leisure or business, then the Burlington Holiday Inn and Express is the perfect fit. The location is near many restaurants, a casino, and access to gas. I have traveled to this location many times and have never been disappointed. The Lobby is clean, staff is friendly and talkative, breakfast crew is chipper, and the beds are soft. I always stay here when I'm traveling to SE Iowa.
December 9, 2014