Rated 4.3 out of 5 by 170
Rated 5.0 out of 5.0 by jaxon64 this survey is too long
I'd like to reward the good service and the comfortable stay that I had but, this is never ending to the point that unless I'm really upset but the Holiday Inn Express I will not fill out another one of these.
January 29, 2015
Rated 5.0 out of 5.0 by Linette112 Awesome room!
My room was clean and comfortable. I will definitely be staying there again. The hotel cleaning staff were very thorough in their jobs.
January 28, 2015
Rated 2.0 out of 5.0 by JBurbank Dissapointed
Holiday Inn is typically a great place to stay but i was quite dissapointed in this place. Mostly because the day desk service was less than helpful. The room was clean, a little outdated and need of some TLC, but clean.
January 15, 2015
Rated 4.0 out of 5.0 by Lanham Classy Lady Great Service
Mattress on bed too high for comfort. Great choice of pillows.
January 12, 2015
Rated 5.0 out of 5.0 by Mike00121 Great Hotel
Would recommend to anyone. This hotel is very clean and has a very professional staff. there are several good restaurants within walking distance. The continental breakfast was fresh and very well maintained.
January 11, 2015
Rated 2.0 out of 5.0 by Pres and CEO Managers Policy Disrespectful and Unacceptable
Since 1998 I have stayed an average of 200 nights per year in hotels. The majority have been IHG group properties. The entire time I have never been required to provide a personal credit card on company paid rooms. THIS IS THE ONLY hotel that required this on check in (today). I have stayed here for weeks and have never been asked for a personal credit card number. The clerk explained someone from my company violated the pet policy and didn't pay the clean up charge . I KNOW this is false because I would have been informed of this. I refuse to be exploited by these practices and will direct my entire company to never return to this hotel.
January 7, 2015
Rated 5.0 out of 5.0 by Canuck10 Never disappointed
We always choose to stay at Holiday Inn Express when in Burlington ,Nc. The entire staff are courteous,the facility is always tidy and food offerings are very good. rooms are modern,clean and comfortable.One lacks for nothing.
January 6, 2015
Rated 4.0 out of 5.0 by Susann1959 Dropping off daughter at local college
I've stayed at this location before over the last 3 years. It is really starting to show it's age. Definitely needs some updating.
January 6, 2015