Rated 4.4 out of 5 by 339
Rated 1.0 out of 5.0 by Sue073 Unsatisfied guest
The hotel staff was less than accommodating. We didn't receive housekeeping for one of the days we stayed and the front desk clerk could only offer us pool towels as they had no towels to offer us. By the way, I wouldn't recommend using pool towels to try and dry off after a shower, it's more like a thin wash cloth. We were not greeted as IHG rewards members. We were not asked for our ID on check-in. We were not given our check-out receipt without first going to the front desk and asking. We were not given any apology for not having housekeeping. When emailing the manager, we have not received any response to our poor experience.
June 23, 2016
Rated 5.0 out of 5.0 by linkm Perfect
My entire stay was wonderful, no complaints.
The room was clean, the staff was nice, food was great,
overall it was a great stay.
June 23, 2016
Rated 4.0 out of 5.0 by DerfW3 Good people
Very friendly and helpful staff. Nice room. Breakfast is comparable to a fast food place but it's good in a pinch. Coffee was hot and fresh at all hours.
June 21, 2016
Rated 5.0 out of 5.0 by Meme100% Good food and great bed
The room and bath room were very clean and bed
comfortable. The convenient breakfast was very
good, and the lady in charge of it was friendly and
June 15, 2016
Rated 5.0 out of 5.0 by Cigar Savant Stay Here!
If in Burlington this is the place to stay, everything was great!
June 14, 2016
Rated 4.0 out of 5.0 by AW1234 Nice hotel, pillows / beds need attention
The hotel overall is nice. Front desk did not recognize my rewards status but that seems par for the course lately at IHG hotels.
The room looked great until I went to bed. The bed sagged and the pillows were horrid. Firm was no where near firm and soft tried to smother me.
June 8, 2016
Rated 5.0 out of 5.0 by cs87 Great Stay
Everything was what you would expect from a HEI. Good breakfast, clean rooms, updated rooms, no problems, fantastic bathrooms.
June 7, 2016
Rated 5.0 out of 5.0 by DeltaZulu Wonderful Hotel
Hotel was in a good excellent location right off of the Interstate and close to many restaurants and stores. The place is clean and the staff is very friendly.
June 6, 2016