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Rated 4.1 out of 5 by 160 reviewers.
Rated 3.0 out of 5.0 by Great location but building under renovation Wish I had known the hotel building was being renovated. The location was perfect next to the huge mall and travel on the rail into downtown Vancouver was right across the street. However, with all the building going on it was difficult to find the hotel and get into the lobby. The internet service was intermittent the three days we were there. I had a conference in downtown and my husband stayed at the hotel to work from his computer. With the internet service down so much, he had a difficult time completing his projects. The staff was great. The bed was comfortable. The bathroom was large and had a shelf under the sink for storage. On the other hand, the air conditioner smelled like someone had sprayed disinfectant inside; I was glad it was cool enough to leave the window open for fresh air. The noise from the skytrain was minimal and didn't bother us at all. Good TV channel selections. I said 'no, I wouldn't recommend' but only for now. We'll probably stay there again in the future but I'll call first and ask if they've finished the building before booking. October 7, 2014
Rated 3.0 out of 5.0 by Under Renovations, WiFi Was Terrible! Stayed at this property while in town on business. The front of the hotel was under renovations and the rooms looked like they were freshly renovated which was very nice. The WiFi throughout this hotel was horrendous. Not only would it rarely connect but the speed was barely usable. I tried using an iPhone, iPad, and my Dell Laptop with the same issues. There was not a hard-wired Ethernet connection in the room as there usually is so that did not help the matter. I would not recommend this property to someone staying for business. October 7, 2014
Rated 5.0 out of 5.0 by Perfect location for getting all around the Vancouver Area Nice central location for getting all over Vancouver. Clean rooms, attentive staff, close to the train and shopping. October 6, 2014
Rated 4.0 out of 5.0 by ork stay I enjoyed my stay at your hotel. it was pleasant, I look forward to seeing the same people at the front desk. October 5, 2014
Rated 5.0 out of 5.0 by Great stay and location I stayed here because of the location, which is an awesome one! Right near metrotown mall and the skytrain station. October 2, 2014
Rated 4.0 out of 5.0 by food and wireless Complimentary breakfast seems to have gone down hill over the last year or so. Wireless internet was very poor ...at least on the 4th floor . Front end staff and house keeping staff are VERY good , location of hotel is great. September 30, 2014
Rated 5.0 out of 5.0 by good stay, good service A reasonably priced hotel in a good location, with good service, parking and facilities, (despite construction) (and lack of towel racks in bathroom). Hot breakfast with great variety and comfortable eating area. September 30, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Metrotown Next to the 2nd largest mall in Canada for shopaholics; close to transportation - Skytrain and a bus terminal. Lobby staff are friendly, very helpful, always smiling and knowledgeable. The breakfast was varied and plentiful. September 28, 2014
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