English
Vancouver-Metrotown (Burnaby)
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-604-4381881
Hotel Fax: 1-604-4381883
Hotel Fax: 1-604-4381883
Rated 4.6 out of 5 by 24
reviewers.
Rated 5.0 out of 5.0 by neko Great Hotel
Great Holiday Inn to stay at, couldn't ask for a better location (right next to the largest mall in area). Staff was very nice & helpful, clean room, oversized breakfast area with great selections. Would stay here again if we make it back to this area!!!
April 5, 2013
Rated 1.0 out of 5.0 by Wheels45 Terrible wheelchair accessibility
I stayed at this hotel once before and explained some of the issues and was told it could be rectified for my next stay.
I made my reservation over the phone explaining I required a toilet to be changed in the wheelchair room for safety reasons (this is a 10 minute job and a $5 dollar wax ring) I requested that if it could not be done that I was to be contacted asap so I could make other arrangements. Well I arrived having not been contacted figuring the change was made. It wasn't so I attempted to get it rectified by speaking with several staff at the front desk not only was I spoken down to but one staff member was giggling at the conversation I was having with the other staff member.
He told me they couldn't make the change and didn't know why I wasn't informed. I then spoke with someone who said they were the Sales Manager who went so far as to tell me it was illegal for them to make the change which is untrue and in fact their designated wheelchair accessible room would not pass code for accessibility requirements.
So not only was my request belittled but I felt I was as well.
This was the worst experience I have ever had while traveling and I do quite a bit for business and pleasure.
April 2, 2013
Rated 5.0 out of 5.0 by bcmmfamily Great Accommodations
Just got home from a 4 nights stay at the Holiday Inn Express - Metrotown and it was great! The room was relaxing and clean, the staff were helpful the location just could not be beat! Will definitely be staying here again!
March 26, 2013
Rated 5.0 out of 5.0 by traveller162 Good hotel
Hi, the staff were friendly, clean and quite hotel. Easy parking underground too.
Breakfast is good but wish it starts at 6AM instead of 6:30. If you are in town for business and have to leave early 6AM is the way to go.
This was my second stay in this holiday inn so if I did not like the first time I would not be coming for a second :-)
Not too far from down town.
Good choice as hotel.
March 22, 2013
Rated 5.0 out of 5.0 by jmackell great room and service
the front desk staff were very helpful and friendly.
February 28, 2013
Rated 5.0 out of 5.0 by drtolson Consistently great experience
As a business traveler, it's important that I know what to expect when I arrive at my hotel. HI Express Metrotown is convenient to my clients, gives great service, and has consistent quality.
February 27, 2013
Rated 5.0 out of 5.0 by 4405hie Great location
Nice hotel in a great location near shopping and public transit with nice service
February 25, 2013
Rated 5.0 out of 5.0 by drtolson Excellent 'home away from home'
Close to my client, comfortable, and lots of appropriate amenities nearby.
February 19, 2013
Rated 5.0 out of 5.0 by Everyweek Great service and relaxing stay
The staff at this hotel are great. Love the smiles and generosity and going the extra mile. Always relaxing and quiet rooms, highly recommended.
February 7, 2013
Rated 5.0 out of 5.0 by Linda250 Clean and comfortable, close to shopping and transportation
We arrived late after travelling all day. The clerk at the desk greeted us and quickly checked us in. My husband was attending an off-site course the next day and she was knowledgeable of the area and answered our questions regarding the best way to get there.
Our room was very clean and we enjoyed the king bed with the fresh linens. The bar fridge was handy for our wine and cheese and I appreciated the free Wi-Fi.
While my husband was attending his course the next day, I was able to shop at the adjacent Metrotown Mall. We dined that evening at a nearby restaurant, then took the Sky Train the next day to Granville Island. It was so convenient to use and nice to not worry about driving in the City and parking.
Everything we needed was "in reach" and the hotel was easy to find.
We will definitely use this hotel again.
February 1, 2013
Rated 5.0 out of 5.0 by Pegaleg Great location, helpful staff
The location of the hotel was perfect for my work in Burnaby and visit to Vancouver city. The staff were freindly and very helpful. Would definitely stay again.
January 27, 2013
Rated 5.0 out of 5.0 by Pegaleg Great location, helpful staff
The location of the hotel was perfect for my work in Burnaby and visit to Vancouver city. The staff were freindly and very helpful. Would definitely stay again.
January 27, 2013
Rated 5.0 out of 5.0 by HappyDavid Knowledgable and friendly staff
Please and helpful front desk staff - room very clean and easy parking very accessible.
January 22, 2013
Rated 5.0 out of 5.0 by magicman great location. close to sky train and mall.
Nice hotel in a great location. Free parking was a benefit. Very close to the sky train with a direct line downtown. During my stay the breakfast room was under construction but should look great when finished. Walking distance to a large mall complete with movie theatre. Did not use my car for two days while staying at the hotel.
December 16, 2012
Rated 5.0 out of 5.0 by Nandoboom nice hotel not luxury but is what you realy needs. clean, friendly staff.
good attendance at the front desk, very friendly staff, very helpfull,
hot breakfast very good.
location excellent, walking distance to metrotown shopping mall where you will find evertything including supermarkets, banks.
sky train also is walking distance with connection to anywhere.
November 5, 2012
Rated 5.0 out of 5.0 by OhioJim Easy access to shopping and public tranisit
Great shopping center attached by walkway. The Vancouver SkyTrain just across the street accessible by and overhead walkway. Great location to explore Vancouver without a car, use day-passes which is good for both train and buses. Good restaurant are located just two or three block walk on Kingsway Blvd. We had good luck at the Cactus Club Cafe and Earls Restaurant. Highly recommended clean, pratical hotel.
October 29, 2012
