Rated 4.2 out of 5 by 324
Rated 5.0 out of 5.0 by comic123 Friendliness of reception staff
I was most impressed with the helpfulness of the front desk staff .They gave us the direction
August 26, 2015
Rated 3.0 out of 5.0 by spring hockey mom PRICE TOO HIGH, LOUD OUTSIDE
price was too high, and noise coming from outside was loud, during the day and in the middle of the night.
August 25, 2015
Rated 5.0 out of 5.0 by Business Man 9 Great service
Great service and willing to accommodate your needs. Great stay and close proximity to all of the Greater Vancouver Area.
August 24, 2015
Rated 3.0 out of 5.0 by Hongasliu 还好吧
August 24, 2015
Rated 4.0 out of 5.0 by HKBuddy Best choice if just doing shopping in Metrotown
HIX Burnaby seems to be the best and only choice if your target is just doing shopping in Metrotown. Upon check in, there is no recognition of my Spire status, which seems to continue happening on my several previous stays after reaching Spire status. I needed to clarify them I am a Spire member and the room was upgraded to King Executive Room. As a Spire member, only late check out at 2pm was available, which is different than what I was offered before when I was Platinum (4pm is guaranteed). I don't see any difference between standard room and my King Executive Room. The room is very small, and I even could not open my two luggages. Both wifi speed and breakfast are okay. Parking is very easy. Check out very efficient.
August 20, 2015
Rated 4.0 out of 5.0 by djdave Good choice of hotel in growing hotspot Burnaby
With the facts that this hotel is located some meters walk of one of the biggest shoppings malls of Canada, same distance you jump into a skytrain (can be crowdy) and bring you to downtown Vancouver, this hotel has an included (standard) breakfast formule and altough some renovations inside/outside are going on for the moment, i can recommend this hotel.
Don't even think as this is a Holiday Inn Express, you have less comfort in the rooms (versus eg Holiday Inn Suites), no...every room is well equiped of good bed comfort, coffee machine (Keurig), fridge, etc (PS i didn't see a safe and there was no wardrobe).
Unfortunately, some minor experience around room selection, IHG recognition and small service trouble, but this is not killing my enthousiasm for this hotel.
August 17, 2015
Rated 5.0 out of 5.0 by okbound great stay!
Can't beat the location. Came to do some shopping with my family and being right next to the mall was beyond perfect for us and also having the sky train station right across the street was also very convenient- but can be loud if you are a light sleeper, which we are not so it didn't bother us at all. The breakfast was good, lots of choices. the pancake machine is an awesome touch! Our family will most definitely be staying at this location many times to come. :)
August 12, 2015
Rated 2.0 out of 5.0 by Wainrow Nice new hotel
On going noise from renovations, fire alarms and power outages will drive you nuts.
August 10, 2015