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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: VANCOUVER
  • Distance From Hotel: 9.0MI
  • Local time zone: GMT-08:00

Check In: 4:00 PM Check Out: 11:00 AM

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 19
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:3
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. French
  3. Korean
  4. Chinese

Pet Policy

Pet Policy

Designated pet rooms for small pets under 20 lbs, based upon availability. Reservation must be made directly with hotel.
Pet fee amount  25.00  CAD  per night

What's Nearby

What's Nearby

Attraction:
Metropolis at Metrotown Shopping Centre
Distance From Hotel:0.0KM
Attraction:
Skytrain to Downtown Vancouver, etc.
Distance From Hotel:0.5KM
Attraction:
Area Golf courses
Distance From Hotel:2.0KM
Attraction:
Burnaby Village Heritage Museum
Distance From Hotel:2.5KM

Parking

Parking

  • Car Parking Available
  • COMPLIMENTARY Valet Parking while the underground parking undergoes renovations. Starting October 21, 2013 until mid-December, 2013. Overheight parking available.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:100
  • Total number of suites:1
  • Total number of rooms with only one bed:47
  • Total number of rooms with only double beds:52
  • Total number of non-smoking rooms:100
  • Total number of rooms for the physically challenged:3
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:6
  • FEMA Property Number:CANADA

Stay Smart when you visit Burnaby and choose the 100% smoke free Holiday Inn Express Hotel Vancouver Metrotown.

Our Vancouver area accommodations are directly adjacent to Metropolis at Metrotown, the second largest shopping complex in western Canada with over 400 stores. The Metrotown Skytrain transit station is directly across the street and that means easy access to YVR, Cruise Ship terminal at Canada Place, Rogers Arena & BC Place.

Our hotel's location is ideal for
View More

Stay Smart when you visit Burnaby and choose the 100% smoke free Holiday Inn Express Hotel Vancouver Metrotown.

Our Vancouver area accommodations are directly adjacent to Metropolis at Metrotown, the second largest shopping complex in western Canada with over 400 stores. The Metrotown Skytrain transit station is directly across the street and that means easy access to YVR, Cruise Ship terminal at Canada Place, Rogers Arena & BC Place.

Our hotel's location is ideal for corporate guests looking for Greater Vancouver accommodations close to companies like BC Hydro, Telus, and the many Business Centres in Burnaby. For meetings, we have over 5,000 square feet of meeting space, with catering and A/V equipment available.

Leisure visitors will find our location extremely convenient. The attractions in Vancouver, such as the Capilano Suspension Bridge, Granville Island, Gastown and Stanley Park, are minutes away.

You will enjoy all the excellent amenities we offer at our hotel. There is free gated underground parking, a year-round, outdoor heated pool and sun deck, as well as a fully renovated and expanded Fitness Centre. Start your day with a free breakfast buffet in the newly renovated breakfast bar and relax during the day in the new Guest Lounge. Every room is equipped with a refrigerator and microwave. For the best hospitality in Vancouver, Stay Smart at our Burnaby, BC hotel.

View Less
Features
- Our Burnaby, BC Hotel's location, directly adjacent to BC's largest shopping complex Metropolis at Metrotown, can't be matched. Located in the heart of Burnaby, the hotel is close to many shops, restaurants, entertainment, and business parks. There is a SkyTrain station and major bus exchange immediately adjacent to the hotel.

Guest Reviews

Rated 4.6 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by Accomadtion and Breakfast Excellent accommodation and helpful staff. Breakfast dishware and cutlery were not disposable items, this was the first Express which we have encountered this making breakfast an enjoyable experience.. August 14, 2014
Rated 5.0 out of 5.0 by Cleanliness Always enjoy my stay at this property. Staff are personable August 13, 2014
Rated 3.0 out of 5.0 by Just a few suggestions For those who do not know the Vancouver area it can be important to include the hotel address in the room confirmation email (first page). We erred in not doing a better job looking up the address, and ended up at the wrong Holiday Inn Express late at night and the two are very far apart. Check in very easy, breakfast decent and plenty of places to sit. We stayed two nights on either end of a longer trip and utilized the long term parking while we were gone. Shuttle picked us up at the airport. Second night we ended up in a room where the phone was dead and had to rummage around to plug in lamps. August 13, 2014
Rated 5.0 out of 5.0 by Great service good all over and we found the staff to be very accommodating . We will return to this property when in the area. August 13, 2014
Rated 5.0 out of 5.0 by Incredibly attentive, cheerful staff and very clean, comfortable room/beds We are repeat customers at this hotel for a variety of reasons. The staff are amazingly friendly and go out of their way to make our stay a great one.The rooms are very clean and modern and the beds are very comfortable. The breakfast is great other than limited fruit choices and the microwave and fridge in the room are handy. The air conditioned fitness facility is spacious and fully equipped ( recline bike, treadmills, elyptical trainer and free weights- only drawback perhaps is no stationary regular bike). The skytrain to downtown is only a 5-10 minute walk away and of course is a short ride to the airport on the free shuttle. Highly recommend this hotel! Great value! August 12, 2014
Rated 5.0 out of 5.0 by great experience Service was wonderful! Staff at the desk were very friendly and helpful. We were on the 8th floor and had a very nice view . Coffee and tea are available in the lobby around the clock. Breakfast was good. I left a jacket in the shuttle and the driver turned it in at the front desk. I thought it was gone for good. August 11, 2014
Rated 5.0 out of 5.0 by Great Location Nice and clean - great breakfast and airport shuttle August 11, 2014
Rated 5.0 out of 5.0 by Close to Vancouver airport My wife and I arrived in Vancouver on a late flight from Montreal. The Holiday Inn express in Richmond was our first choice because it is close to the airport. The shuttle arrives every half hour but is limited to 10 passengers. We were lucky to get a seat due to the number of people waiting. On arrival the check in was fast and the staff very courteous. The room was clean and comfortable. The breakfast was up to the holiday inn express standards. The shuttle back to the airport was very timely and quick. It was a great start to our mini vacation. . August 11, 2014
Rated 2.0 out of 5.0 August 2 stay We did not have a particularly pleasant stay - the sheets/blankets on one of the beds had a very distinct fish smell to them (we were too tired to complain), someone decided to use the luggage drop off area as their parking spot, blocking me in when someone came up from behind, the breakfast area was extremely crowded and disorganised, with people having to cross the area multiple time to get their food and beverages, and the staff in the breakfast area did not seem to understand simple requests. It is unlikely that we would stay there again, especially considering the cost of the room August 6, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff I was struck by how helpful and friendly the staff are at the front desk. Check in was fast, but they made time to help me get internet service for my iPad. The lighting in the rooms was very nice. The rooms were clean. I was impressed with the choice of Soft pillows or Firm pillows. The mattress was very comfortable. Breakfast was great. August 4, 2014
Rated 4.0 out of 5.0 by Bad night's sleep Only soft pillows. There was staff at the breakfast area??? I think one was watching the TV August 4, 2014
Rated 5.0 out of 5.0 by Right place for Cruising We stayed two nights, one at the regular rate and one night with the cruise transfers and free secure parking for seven days. The room was great. We had to do laundry and the equipment was great and reasonable. The morning breakfast was more than adequate. We also would recommend the Boat House for supper, just down the road from the hotel and if you ask they have a coupon for a free appetizers. Everything was great and the service was excellent. Would definitely recommend this location if you are arriving by air or by car. August 2, 2014
Rated 5.0 out of 5.0 by breakfast and service Breakfast is very good especially the cinnamon. Staff are very accomodating and fast service, room is clean, definitely will book this hotel again.. July 30, 2014
Rated 5.0 out of 5.0 by great place to stay Excellent staff, great value , you will not go wrong by making the Holiday Inn Express your choice while in Vancouver !! July 28, 2014
Rated 5.0 out of 5.0 by Holiday Our stay at your hotel was excellent, what attracted me to it (not knowing the area) was that breakfast was complimentary and there was a hotel shuttle to and from the airport. We chose the hotel as it was on the way to the ferry to Vacouver Island and we didnt want to travel all the way to Horshoe Bay - so it was perfect for us. We ate at the hotel across the road so that was easy too. The room was excellent - liked the pillows that said soft or firm, a great idea. Everyone was very helpful - the cinnamon rolls and pancake machine was amazing! July 28, 2014
Rated 4.0 out of 5.0 by Comfortable bed The bed is comfortable and big bathroom. Could have more choice of breakfast. July 23, 2014
Rated 5.0 out of 5.0 by Good location and good service We recently stayed at this hotel for a day and night following a cruise. We found the staff to be friendly and very helpful. There was a problem with the air conditioner in our room; maintenance fixed it to some extent while we were out. Upon our return, we were told that the a/c was still somewhat noisy, and we were given the option to move to a different room. We were impressed with the staff's handling of this issue. The staff people also summoned a taxi for us, provided us with menus of local restaurants which would deliver food, and offered use of the breakfast room for us to eat dinner. They were all very hospitable and helpful. The driver of the shuttle to the airport was also great. July 21, 2014
Rated 5.0 out of 5.0 by experience good experience however short stay only overnite. Teen agers with me enjoyed the pancake bfst. Clean rooms excellent shower bath amenities helpful, lotion and conditioner which was not available in Europe. Overall good.): July 20, 2014
Rated 5.0 out of 5.0 by We always know Staying at a Holiday Inn Express means we know what to expect and that we will be comfortable and well taken care of. July 15, 2014
Rated 4.0 out of 5.0 by Good for an overnight Stayed one night to catch a plane after an Alaskan cruise. Room was recently refreshed and clean. very friendly and accomodating staff July 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service nothing to complain about. it was great. everything was perfect................ July 11, 2014
Rated 5.0 out of 5.0 by Good Airport Hotel The Holiday Inn Express served the purpose that we needed; a layover spot while awaiting our flight home. Staff were friendly and helpful, and the shuttle was predictable and easy. The hotel is only located a couple of miles from the airport, and within a ten minute walk of the River Rock Casino. We would certainly stay here again if needed. July 10, 2014
Rated 4.0 out of 5.0 by proximity to airport good. Great restaurant down the road recommended by front desk. very appreciated. July 10, 2014
Rated 5.0 out of 5.0 by Very Comfortable Oasis We felt very safe and comfortable during our stay at the Holiday Inn Express. We were welcomed warmly by all the staff. Our room felt like an Oasis after a hectic stress filled day. We would definitely stay again! July 9, 2014
Rated 5.0 out of 5.0 by Great Stay Comfortable and clean rooms, very friendly staff and handy location! July 3, 2014
Rated 5.0 out of 5.0 by convenient hotel to YVR This hotel is perfect for coming off a long flight. The location is easily accessible and the shuttle is free. Very convenient. July 2, 2014
Rated 5.0 out of 5.0 by Good value, easy come TV did not get channels unfortunately. Our stay was too short (and we got there too late at night) to make inquiring about it worth the effort. Appreciated the breakfast and thought all weight staff/service staff in the breakfast area were polite, friendly, and worked hard to keep a crowded area clean. Thank you! July 1, 2014
Rated 5.0 out of 5.0 by Frendly staff The cleaning staff were busy cleaning rooms early, always spoke and smiled as you passed them in the hallway. June 29, 2014
Rated 5.0 out of 5.0 by Friendly Staff; comfortable and clean Great price for a great location. Staff were friendly. I would however set your own alarm. Wake up call did not occur but we had our own alarms set. The wake up call was 4:15 a.m. so we forgive them for this oversight. That would not stop us from staying here again. June 25, 2014
Rated 5.0 out of 5.0 by Not much to look at but a great place to stay The exterior was quite plain but the rooms were comfortable, cool and clean. Parking off the lobby was very convenient and always accessible. The hotel was across from Costco and within walking distance of the Night Market and Casino. Staff were friendly and efficient and breakfasts substantial, if a bit crowded at times. I have already recommended this location to friends. June 24, 2014
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Holiday Inn Express Metrotown Entrance
Holiday Inn Express Metrotown Entrance
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Holiday Inn Express Metrotown Entrance Holiday Inn Express Metrotown Lobby Entrance Holiday Inn Express Metrotown Lobby Lounge Holiday Inn Express Metrotown Front Desk Metropolis Mall at Metrotown Skytrain to Metrotown Stn from Vancouver Intl. Airport & downtown Downtown Vancouver - a short Skytrain ride away
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