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Rated 4.1 out of 5 by 171 reviewers.
Rated 4.0 out of 5.0 by Good overall experience Stayed at the property for one night, and had a pleasant experience. The only slight niggle was that the air conditioner was not able to provide sufficient heating (since this was the middle of november). But the bed and the duvets were sufficient to provide a good night's sleep. Would recommend for a overnight halt or a short stay. November 24, 2014
Rated 5.0 out of 5.0 by friendly welcome Always made very welcome, nothing is too much trouble. Rooms are comfortable, beds also. Would re commend this hotel to friends. November 21, 2014
Rated 5.0 out of 5.0 by First Time Experience Although we've known about the Burnley Holiday Inn for some years this has been our first stay there as a family although other members have stayed previously and have rated the accommodation highly. The first impression is that there is more than sufficient parking space in front of the hotel with easy access to the M65 motorway. Check-in was easy although, having answered the questionnaire, I now find that we should have been greeted as IHG Rewards Club members and offered the free internet access. Being new to IHG I, obviously, didn't know the procedure. This was the only down side. All staff members were smart, cheery and eager to assist if required. Our rooms were excellent, clean and tidy, comfortable, roomy and bright. For anyone with young children there are child safety features on the windows which stop them opening more than a few inches. I liked the open-plan bright, reception, seating and bar/lounge area at the front of the hotel which, surprisingly was never over-crowded and had a comely feel to it where you could sit in comfort and relax. We enjoyed the choice of breakfast where cereals, fruit, juices, cooked items, toast and hot and cold drinks were on offer on a buffet-style self service system and this is included in the room price. Again, despite the hotel being busy with guests, there was no problem with regards seating/finding a table and staff were quick to clear up from any previous table users, ready for the next. Our family, including 2 young children, were more than happy with the facilities and the hotel is within easy reach of Burnley town centre plus other towns like Blackburn and cities like Leeds and Manchester within reasonably short driving times. November 20, 2014
Rated 4.0 out of 5.0 by Another great visit Been to Burnley again, and once again a good visit. Staff friendly. Rooms quiet and comfortable. Breakfast good. Other food, well only have a snack. November 20, 2014
Rated 3.0 out of 5.0 by Business stay only All the Holiday Inn's i have stayed in are okay apart from lack of breakfast options if you are a vegetarian. Other than this they have been excellent. November 18, 2014
Rated 4.0 out of 5.0 by Best express I've stayed at I've stayed at many holiday inn expresses and this one is the best by far. It's better than some of the holiday inns I've used too. Highly recommended November 17, 2014
Rated 5.0 out of 5.0 by Holiday Inn A great hotel easy to relax Easy to get to from the motorway A good atmoshere from the staff November 17, 2014
Rated 1.0 out of 5.0 by un comfortable beds was really disappointed that there was no bath and that the beds where really uncomfortable. November 13, 2014
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