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Rated 4.1 out of 5 by 164 reviewers.
Rated 1.0 out of 5.0 by un comfortable beds was really disappointed that there was no bath and that the beds where really uncomfortable. November 13, 2014
Rated 4.0 out of 5.0 by Good staff,decent room, free wifi First time in a HIE. I was impressed with the free wifi and the attitude of the staff. I will use this chain again. November 11, 2014
Rated 4.0 out of 5.0 by EXCELLENT SERVICE The staff were helpful, friendly and service was very good in general. November 7, 2014
Rated 5.0 out of 5.0 by Breakfast Breakfast in this hotel is excellent and well presented as we stay in many Holiday Inn Expresses around the UK but always look forward to coming back to Burnley. November 3, 2014
Rated 5.0 out of 5.0 by warm welcome I've stayed a few Holiday Inn Express's and this is the best so far. Clean and welcoming. Breakfast was excellent, bacon, sausages and proper scrambled egg! November 3, 2014
Rated 3.0 out of 5.0 by Worst H I Express room ever. I must start by saying that the staff were some of the most pleasant & friendly i have come across in H I Express. The room however ? Thats another thing ! It was tired , grubby , noisy & had they had another double room available for that night i would have jumped at it. The sofa bed was hanging broken , & had some very dubious & obvious stains on it. The carpet was heavily stained, the reading lamp was broken & held together by insulating tape, & the shower cubicle was so badly rotten it had a mouldy hole you could almost see through ! And as for the Noise !?! The windows were so ill fitting that the noise at night from the adjacent motorway made restful sleep impossible. As i said ,, there was no other double room available & the girl on reception was very apologetic, though i got the distinct impression that this was not the first time the poor girl had to apologise for this. Need to step up the re-furb programme HI or at least offer these rooms at a heavily discounted rate. October 26, 2014
Rated 1.0 out of 5.0 by What a disappointment!! Stayed here a couple of years ago and was really good value however standards have dropped, am unlikely to stay again. Despite booking being made almost 3 months ago no accessible room,as per the original booking, was available on ground floor for my 87 year old mother in law October 23, 2014
Rated 1.0 out of 5.0 by Very Poor most uncomfortable nights sleep, dirty, very unclean October 22, 2014
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