Rated 5.0 out of 5.0 by DaveMac66 Excellent Hotel & Friendly Staff
Regular business traveller throughout the UK and I would rate the HI Express Burnley as one of my very favourite destinations.
Rooms are always immaculately clean - with a real power shower to blow you away.
Facilities are excellent (very modern), but as always, it is the staff who make the difference. They are a great bunch - friendly, professional, and (in my experience) always helpful.
Please keep up the good work!
June 11, 2013
Rated 5.0 out of 5.0 by NigelS11 Great hotel
Always a great hotel, very clean, great service . Very reliable staff Josh looked after me very well.
June 10, 2013
Rated 5.0 out of 5.0 by Sue112 Excellent all round
The hotel is set in a lovely position with plenty of free parking and very easy to find.
Check in was very efficient and the staff very helpful and friendly.
The rooms were lovey and clean and the beds really really comfortable.
We couldn't fault it at all and would definitely stay there again
June 7, 2013
Rated 5.0 out of 5.0 by Crystal1 Comfortable room and excellent service
We were a party of 8 and all rooms were to an excellent standard. Staff were very friendly, helpful and knew a lot about their area. Would definatley recommend this hotel to anyone travelling to Burnley.
May 23, 2013
Rated 4.0 out of 5.0 by Crystal1 Bath Towels
The only issue I had was that a bath towel was taken from bathroom after use, but not replaced. So myself and other guest only had 1 bath towel and 2 hand towels between us for the second day.
May 22, 2013
Rated 3.0 out of 5.0 by 91157peter Nice hotel but very poor Wi-Fi
Lovely hotel, good staff but the wi-fi did not work in my room
May 21, 2013
Rated 5.0 out of 5.0 by Crystal1 Fantastic Property with Friendly and Welcoming Team
I found the property to be conveniently located for our weekend away. the modern and friendly atmosphere mad it easy to relax and enjoy my time away. The rooms were very spacious and well designed with large bath room. The beds were great and I slept really well which is unusual. The employees at the property were really friendly and did all they could to make our stay a memorable one, nothing was too much trouble. In particular we found the night Manager Craig to be a very helpful and friendly.
Would strongly recommend this hotel to any one visiting the area.
May 20, 2013
Rated 4.0 out of 5.0 by Katieloutoo Every Business Needs An Eleanor
My friend and I stayed here as part of a Spa Break deal that we got via Wahanda, using the Woodland Spa facilities just at the next junction of the M65. The value for money was excellent.
We were not expecting luxury and so were not disappointed with our stay, the rooms are clean, comfortable and are perfectly adequate for a short stay.
However, we were met by Eleanor who was a credit to The Holiday Inn Group; every business should have 'one' !!! I am in the event management business and if we lived nearer to Burnley would have offered her a job there and then. She was a delight to deal with, efficient, personable and totally professional. I am quite sure that she'll go far.
Thank you Eleanor for making our stay a pleasure.
May 19, 2013