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Rated 4.2 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Great value for money Good walk along canal to Turf Moor 15-20 minutes. Good position from motorway. Hotel always clean and staff very friendly and efficient. Good value for money. August 29, 2014
Rated 5.0 out of 5.0 by nice tay Enjoyed this property, well positioned and easy to find. Hotel was busy and we found the breakfast a bit chaotic with the serving area far too small for the number of people and not enough seating. Food kept running out and no trays available Staff were very good and overall this place met our needs August 28, 2014
Rated 4.0 out of 5.0 by Comfortable and relaxing sleep We slept very well in room and there were enough choice of lighting to select from eg. reading light, desk light or room only light. Shower were amazing enough power coming through and water temperature was easily adjustable. August 27, 2014
Rated 5.0 out of 5.0 by clean and cosy Good service other than forgetting I had a late checkout so was woken early. Clean, tidy, comfortable and restful August 27, 2014
Rated 5.0 out of 5.0 by Excellent stay Very comfortable beds. Breakfast not great but OK. Noise at bedtime from people outside the bar area. August 26, 2014
Rated 1.0 out of 5.0 by upset hotel preferd taxi company do not use, a £4 journy i got charged £10 August 25, 2014
Rated 4.0 out of 5.0 by Excellent friendly staff Stayed here for a recent Burnley v Chelsea match, it was an evening kick off but despite not checking in until close to 11pm the staff could not have been more helpful or friendly keeping the restaurant/bar open as long as needed. Great service... August 25, 2014
Rated 5.0 out of 5.0 by Excellent I have worked myself as a Guest relations Manager in the past.I was very disappointed during the breakfast,it was a chaos and didn't have enough pastries.I waited for croissants and was told they are in the over but never arrived. Fruit was missing,and it was very hot in the lobby area.They had air conditioning system but wasn't working properly.Hotel management need to make arrangements for proper ventilation system in the bar/lobby area. In addition to this, i was very pleased in the comfort of check in. We booked 4 rooms together and arrived around 1am, i had called the reception 2 hours before that we will be around 1am.When we arrived receptionist was very friendly and he had everything ready for us and we were in the room with in 3-4 minutes of arriving at the hotel.I dont know his name i think his name was Ian(if am not wrong,usually works in the kitchen). August 16, 2014
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