Rated 4.1 out of 5 by 156
Rated 4.0 out of 5.0 by turnbly52 comfortable room
problem with TV was rectified quickly, only downside was basic breakfast,
July 26, 2014
Rated 4.0 out of 5.0 by denice21 clean comfortable and good service
I found the air conditioning difficult to set at a cool enough temp during the very warm weather but the staff were nice and overall the stay was pleasant
July 26, 2014
Rated 5.0 out of 5.0 by johnh207 Clean and fresh.
It was very easy to book on-line. The price was very reasonable and included breakfast. The price quoted on-line was the total amount that we paid. No hidden extras. All of the staff were friendly and helpful.
July 24, 2014
Rated 5.0 out of 5.0 by jannet well done
excellent - the rooms were perfect for an overnight stay
July 24, 2014
Rated 4.0 out of 5.0 by bwfcraig Decent hotel, with friendly sleeping neighbours!
The hotel stay itself was brief, but situated very well in Burnley, merely 5 - 10 minutes away and linking directly to the canal path which was very convenient if you needed to nip into town. Staff were friendly if a little per-occupied by their surrounding technology! The room itself was lovely, well set up, bathroom was very swish, however little features like changing bins would have made this a better experience. Plus when I returned to the hotel after dark I couldn't help but be destracted by the new Spider friends I made who were scurrying around all night, not the best ingredient to a good nights sleep! The room itself was fantastic on the first floor, got a brilliant sleep and had no issues with early morning cleaners. The breakfast choices were of a high standard and felt no issues checking out. All in all a better than average stay!
July 23, 2014
Rated 4.0 out of 5.0 Holiday Express at Burnley.
Very good hotel ,and helpful staff.
Food choice a bit limited but the choices available
July 20, 2014
Rated 5.0 out of 5.0 by Aloflondon good accommodation and pleasnt, efficient staff.
When one arrives one finds a very adequate car park, check in is smooth and efficient. Rooms, including shower room, are a good size and well equipped EXCEPT this is a "no face flannel" hotel - very poor.
The staff are very nice and have a good local knowledge of restaurants etc..
Breakfast is as described to you on the web-site and on literature in rooms. Not top notch but perfectly good.
The young lady on duty in the breakfast room was exceptionally pleasant and helpful.
July 15, 2014
Rated 4.0 out of 5.0 by mikethemeerkat Staying on Business?
Just off junction 10 M65. Two minutes from motorway and does what it says on the tin. Fairly quiet, comfortable, breakfast, priced ok for the UK. Let's face it, all hotels are overpriced in the UK.
July 12, 2014
Rated 5.0 out of 5.0 by Tour follower Very friendly helpful staff
Excellent price for our stay, friendly helpful check in.
Main bed in the room very comfortable, but the second bed (bed settee) was less so.
Breakfast had a good choice, but no bacon!
July 9, 2014
Rated 5.0 out of 5.0 by C_B149 Lovely hotel, friendly staff
I was made to feel very welcome during my stay. The hotel is in a great location with a really nice view across the hills and the town. The facilities are very good and the rooms are very clean and comfortable. I would definitely recommend this hotel.
June 28, 2014
Rated 5.0 out of 5.0 by DK43 A modern well functioning hotel
An excellent place for overnight stop. Full facilities on site and an acceptable standard of breakfast with lots of choice.
June 26, 2014
Rated 5.0 out of 5.0 by hallies great service
my Husband and i stayed for two nights in June. Our stay was very enjoyable. the staff were very friendly and seemed happy at their at work,The room was very clean and pleasant to be in. We will be in the area again in September and will certainly book with you again
June 26, 2014
Rated 5.0 out of 5.0 by Vixter Great staff, great service
I was on an overnight drive and was feeling tired so at the last minute booked a room over the phone, and arrived 30minutes later. I was warned over the phone that there may be a delay with the booking details getting to the hotel as i had booked with a booking clerk in the US, and yes there was a slight delay, but my expectations had already been managed fantastically. The staff were polite, courteous, helpful and attentive, and i could not have asked for better. The hotel was clean, tidy and welcoming and if this is the standard you set then i would happily stay with you or any other Holiday Inn Express in the future.
June 26, 2014
Rated 5.0 out of 5.0 by Julie2908 Great value for money - comfortable stay.
We only stayed one night at the Holiday Inn as we were visiting friends nearby for a family party. We had everything here that we wanted and would recommend to anyone staying in that area.
June 25, 2014
Rated 4.0 out of 5.0 by spartan shop fitting Nice stay shame about the staff
hotel was lovely but shame about the miserable staff, they need happy to help badges to remind them......
June 22, 2014
Rated 3.0 out of 5.0 by Robbo29 Lovely decor
really nice room for the price, spacious and nicely decorated. i liked the blue lights in th bathroom
June 19, 2014
Rated 1.0 out of 5.0 by Papique Awful Food
Food missing from my starter, was told sorry the chef forgot rather than taking the plate back and adding what was missing.
Two main courses sent back because the food was dried up,.
June 19, 2014
Rated 5.0 out of 5.0 Excellent
I recommend to stay as the staff and the hotel are very good
June 17, 2014
Rated 4.0 out of 5.0 by Emm162 Nice hotel for business
Had a lovely greeting from the reception team, room was clean and quiet. The downside was the breakfast, not really enough choice and what was there hadn't been replenished and didn't really notice any staff, that aside a nice hotel.
June 12, 2014
Rated 5.0 out of 5.0 by ChrisR666 A Hidden Gem
Easy Access from motorway, followed by caring, efficient check-in and bar service.
Room was spotless, clearly a lot of attention to housekeeping and cleanliness here. A choice of pillows on the very comfortable bed. Slept better than I do at home.
June 11, 2014
Rated 5.0 out of 5.0 by flobalob excellent staff
Excellent stay staff extremely helpful.
only blot is that the outside decking not
accesible for wheelchair users
June 9, 2014
Rated 5.0 out of 5.0 by stevewendy26 steve
thought the staff very helpfull,nothing to much trouble will definatly stay again,nice location to get to the likes of blackpool (if that floats your boat!), lakes easy to get to,shopping in surrounding area good,overall we find it suits our short break needs ,as you can go out for the day and as long as you are back at a reasonable time you can still order food
June 9, 2014
Rated 5.0 out of 5.0 by Shaz82 Value for money
I loved it. It was worth the money. What i expected. Modern fittings. Clean and tidy
June 3, 2014
Rated 4.0 out of 5.0 by Trog1961 Great Hotel
Great Hotel, good central location. Polite, friendly and helpful staff.
May 20, 2014
Rated 4.0 out of 5.0 by cmalprot comfortable bed very clean just what was ordered
I work closeby a couple days a week so this was just what I needed
May 6, 2014
Rated 4.0 out of 5.0 by JL0121 My stay
Very friendly and talkative staff that make you feel very welcome, I found the hotel very clean and tidy throughout and my room was very cosy and confortable and I found it really easy to sleep.
May 5, 2014
Rated 5.0 out of 5.0 by Stinker Excellent location. Variety of evening meals
One of the best H I Express for choice of evening meals on site
April 12, 2014
Rated 4.0 out of 5.0 by WhatNoFreeWifi Breakfast at Burnley just gets worse :-(
Anyone who stays regularly at HIE knows the 'hot breakfast' is pretty dismal, to be honest it would have been better all round if the chain had stuck to a decent continental instead. But somehow the breakfast experience always seems to be the worst at Burnley. Stayed on Friday and the coffee machine was broken, stayed on Tuesday and it was still broken. Plus the juice machine was only dispensing cloudy water, the brown bread cabinet was empty, the reconstituted scrambled egg was gone (maybe a blessing), and the sausages looked like they were on their second day of duty. Was this after a long breakfast service? No it was 7am, a pretty poor show.
Apart from this the hotel was fine as usual, front desk staff helpful and friendly, room clean and comfortable.
April 6, 2014
Rated 5.0 out of 5.0 by toec Second stay
This was our second stay at this hotel and it was all we required.
The rooms where clean and quite just the job.
Breakfast was very good on the first morning lot's of choice and great service again from young Harry he can never do enough for you!
Second morning not so great ,had to keep asking staff for things that had run out and it was frustrating to be kept waiting and it almost felt like you where asking to much, but on the whole it was a lovely stay and we will stay there again in the future.
April 2, 2014
Rated 5.0 out of 5.0 by pugwomen good overall but
very enjoyable stay .but spoilt by the evening meal.. I had the lamb stew and dumplings the dumplings were hard and under cooked the stew lacked flavour .this let the hotel down and spoilt a nice weekend break we dined out the second night .
March 28, 2014