Rated 4.2 out of 5 by 182
Rated 5.0 out of 5.0 by JamCoach Great service, great people!
Service was excellent. Eqpt and comfort were as advertised. Family friendly place in a very nice area.
April 16, 2015
Rated 5.0 out of 5.0 No hassle at all
Excellent venue, great staff, From the minute we arrived there was no hassle at all. All staff we dealt with were helpful, polite and appeared interested something that doesn't happen often in this day and age.
April 15, 2015
Rated 5.0 out of 5.0 by chezcliff Staff
Staff were really helpful and friendly, i would not hesitate to reccomend this hotel.
April 13, 2015
Rated 4.0 out of 5.0 by mazza123 comfy room and bed and great parking
Great secure parking and good location near to major road but that is what i wanted.
Entrance and lobby in good neat order - staff very friendly and efficient.
Room in good order - bed and pillows very comfortable - I especially like that you can specify the softness of pillows.
Room was too warm for me so I needed to open window all night, which allowed road noise to intrude.
nonetheless i had a good nights sleep.
Bathroom very clean tho shower cubicle was a little high to step up for me (I am short and with a bad knee) a handhold would have made me feel more secure here -
lightning and TV all good.
Breakfast very good value and lots of choice for the money (bacon would be nice to have as an option) I especially liked the healthy options too such as low fat yoghurt and fruit.
easy check out.
April 9, 2015
Rated 5.0 out of 5.0 by bionicatomicuk Quiet hotel
We were greeted warmly on arrival and my platinum membership was acknowledged. I was also offered a free daily newspaper of my choice and this is the only HI Express I have stayed at (in the UK) that has offered me this. It was a nice touch. Our room was quiet and the only problem was the mattress which was not the most comfortable we have slept on. Turning it over made a big difference.
The breakfast was up to the usual excellent standard with the hot food being hot, which not all buffets manage.
We also bought tickets for the National Brewery Museum tour which is a good deal as it includes the 2 pints of beer at the end. If you buy tickets at the museum you have to pay extra for that.
As usual we enjoyed our stay and HI Express is our hotel of choice wherever we travel if there is one there.
April 8, 2015
Rated 5.0 out of 5.0 by brown owl 1 Staff
Were extremely helpful and polite and nothing was tooo much trouble and all questions asked were dealt with professionly
April 5, 2015
Rated 4.0 out of 5.0 by craig100 comfortable ,with nice ecellent staff
clean and comfortable hotel with excellent staff but food only ok
April 5, 2015