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Rated 4.1 out of 5 by 118 reviewers.
Rated 4.0 out of 5.0 by Good experience Good hotel but internet slow, breakfast reasonable, staff friendly September 14, 2014
Rated 5.0 out of 5.0 by Leisure break Enjoyed a two night stay and found all the facilities very satisfactory. It is only a very slight criticism of the excellent complimentary breakfast provided, but the sausages were rather overcooked, which was a pity. September 12, 2014
Rated 5.0 out of 5.0 by BEST HOLIDAY INN STAYED IN A FEW HOLIDAY INNS BUT THIS IS THE BEST.STAFF WERE AVAILABLE TO HELP US AT ALL TIMES September 9, 2014
Rated 5.0 out of 5.0 by Ms We were warmly welcomed by the staff the minute we got there till the minute we left. The room was exceptionally clean and tidy. Fab choice of items for breakfast and was being replaced constantly not just sat there getting cold. children were giving activity packs that went down a treat. Loved our stay and would definitely use them again. September 3, 2014
Rated 5.0 out of 5.0 by super environment was a bit of a shock to be charged for parking, residents usually park for free. e-mail advised it contained everything we need for our first stay, when in actual fact it is our sixth or seventh stay. still not to detract from a most pleasant hotel, as above, we return often, and will continue to do so. September 2, 2014
Rated 5.0 out of 5.0 by comfort stop we stayed here after a hard days fun at Alton towers. not too far a drive . staff were lovely and breakfast was great September 1, 2014
Rated 2.0 out of 5.0 by Such a pity! Having booked two family rooms for myself, my daughter and her children having arrived later than planned we were only in the rooms for an hour before we exited to go to a party. Coming back late we were glad of the comfortable beds. Next morning however in room 225 my daughter complained of a bad smell coming from the toilet. In the other room 227 there was no hot water in the bathroom at all. I reported this at once. Offered shower facility at check-out! I am not sure I would have used the shower anyway as the sliding door came off the track as I opened it. Luckily it wasn't one of the children. Hoping for a better start we went down to breakfast. The capacity of the breakfast bar is totally inadequate. Queues of seven or eight people trying to use one toaster, hot dishes emptied so quickly and replenished too slowly to cope with the queues. With a party of 6 of us breakfast together was impossible. September 1, 2014
Rated 3.0 out of 5.0 by Nice Checking staff. The hotel was pleasant. The checking staff were very nice and approachably . We needed a hotel just for the night thought it was over priced. but had no choice. Would not pay the same again. The hotel is in a good location with McDonald's & Torbay's , Harvesters in walking distance. Good hotel for a quick stay over. August 31, 2014
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