Rated 4.1 out of 5 by 123
Rated 4.0 out of 5.0 by Teamboro Nice rooms. Nice and friendly staff
Breakfast is ok, but there was no musli first morning. I miss to have free internet.
June 24, 2013
Rated 5.0 out of 5.0 by hobbers lovely staff/dave
The staff are top notch and everything runs so smoothly.Nothing is to much trouble for them.Very nice people indeed.A very clean and comfortable hotel.The rooms and bathroom are spotless.I have stopped here twice and been happy to have stayed here.The breakfast was excellent and as much as you could eat. Good value for money without a doubt. I am visiting Taunton shortly and will be looking for a Holiday Inn Express.Then I am assured of great accommodation.
June 21, 2013
Rated 4.0 out of 5.0 by JEDM good experience
Stayed here on business and was satisfied with the facility.
The staff was very helpful, someone (Stephanie if i recall) even printed a map for me when I asked for directions to a safe place to do my morning run). Breakfast was pretty good, although I would have liked a few more options. Room was OK, spartan but clean and functional. Only real negative is the charge for internet access, £5 a day is ridiculous.
June 14, 2013
Rated 4.0 out of 5.0 by Armesda Clean, friendly staff, rooms need refurbishing
I'm a regular visitor at this holiday inn express so am very familiar with the hotel and its staff. The staff are always helpful and polite. The facilities are to a good standard. My only grip is the bathroom sinks are generally blocked in the majority of rooms I've stayed in. The decor is now due for a repaint as well, but overall I would recommend this hotel.
June 14, 2013
Rated 5.0 out of 5.0 by eds123 Excellent clean hotel with great staff
Can't fault our stay. Easy to park (no barriers). Hotel was very nice, staff great and a good room.
The breakfast was excellent - advertised as continental but there was a great choice which included scrambled eggs, sausage and beans. Would recommend this hotel without hesitation.
June 1, 2013
Rated 5.0 out of 5.0 Excellent experience all round
Clean, comfortable and very good value. Staff helpful and attentive.
May 24, 2013
Rated 5.0 out of 5.0 by JohnT1970 Great hospitality
This is the 4th year my wife and I have stayed at this hotel, it is second to none in comfort, service, rooms, the list is endless, I would recommend this hotel to everyone!
May 12, 2013
Rated 3.0 out of 5.0 by GirlFriday Adequate business hotel
This property is a little older now, but still offers a clean and comfortable stay. Remembering it is a limited service hotel, expect to have to go out for dinner, and pick up your own ironing board from the front desk; however, staff are friendly and helpful. Breakfast pretty good. Location is ideal for Burton, Derby, Lichfield meetings. Very little Priority Club recognition.
April 23, 2013
Rated 2.0 out of 5.0 by Zoe123 Lovely staff and room, no breakfast!!
Can't fault the staff or the accomodation, but we had chosen Holiday Inn because we would get breakfast in the morning. We got down in good time to find nothing but a few rock hard overcooked sausages left! Absolutly NOTHING else - unless we wanted just toast. Very disappointing, and I would probably pay less and go to the cheaper rival up the road next time I stay in Burton.
April 19, 2013
Rated 4.0 out of 5.0 by Whistleblower Great location - Good hotel
Overall a great HI Express experience. Clean, tidy, modern, welcoming.
April 19, 2013
Rated 5.0 out of 5.0 by dave18 A Complete Comfort Zone.
We have stayed at this hotel more than a few time, both as a married couple and as parents of a young child, and have found both the level of welcome and level of care excellent at every visit, after six months our son was still recognised by name, and duly spoilt, this, coupled with a very acceptable choice of breakfast, ease of finding location, and ample free car parking makes this a most pleasant accommodation. Our thanks to all staff..
April 15, 2013
Rated 5.0 out of 5.0 by lollipop30111957 LOVLEY AND CLEAN
We had a lovely room, it was twin and was very very clean, and was shocked to see my name on the television when we walked in. We went out for a meal across the road to a hungry horse, came back and had a drink in the lovely bar. We had a very good nights sleep, in a lovely comfy bed. In the morning we had a very nice breakfast. Would not hesitate to stay again. MR MORETON AND MRS L WAIN.
April 9, 2013
Rated 3.0 out of 5.0 by SAL1234 Uncomfortable bed
The bed in Rm 9 (I think) is totally unacceptable. It was like sleeping on the floor.
Otherwise, the stay was fine and the power shower was an added bonus.
April 9, 2013
Rated 4.0 out of 5.0 by Wooldale14 Comfortable stay
We had a comfortable overnight stay and enjoyed the breakfast - we would recommend and stay there again
April 5, 2013
Rated 3.0 out of 5.0 by filler1020 Very Poor quality Holiday inn express
Given that i stay half of the year or more in Holiday inns and expresses, This one rates very low on the agenda
Rooms very cold unless the heating system is left on day and night at 30. Then the stupid blower fan keeps you awake when the temperasture is reached.
No free internet in the lobby. Most hotels offer free internet throughout now.
Bar ran out of beer on 2 occaisions over the last 3 weeks.
I only stayed there to get the points.
Staff friendly and helpfull
Often no bananas or rolls at breakfast (small point) but as a Diabetic, Bananas are my one luxury. :-)
No underfloor heating in bathroom didnt help matters with the heating, especially when we were working in near freezing conditions for 12 hours a day. Showers very good tho.
March 7, 2013
Rated 5.0 out of 5.0 by Dogger Excellent Hotel,
I stayed here for 9 nights, 12/1/13--21/1/13, The staff were excellent, THANK YOU Staff, the Hotel was so clean, everything worked for me, up at work silly o'clock, peace was required and peace I got, food was excellent, nice beer with a great selection, next time work takes me within 20 miles of this hotel I will be staying here, all in all It is the best HIE I have ever stayed inn, 10/10 on everything.
January 28, 2013
Rated 4.0 out of 5.0 by Noname1 Beds were comfortable but the pillows could have been better.
This hotel was of the usual Holiday Inn standard it was clean and warm. We arrived late but the restaurant was still open. We had to wait for the food but it was well worth it, it was hot and very tasty. If we are in the area again we will stay again.
January 15, 2013
Rated 4.0 out of 5.0 by zara123 great value and staff.
We stayed in a family room it was very clean.
We have stayed here before and found it great value, with breakfast, amazing.
would recommend. thank you.
January 12, 2013
Rated 5.0 out of 5.0 by JediAKS Very Good Hotel
Im a regularly user of Hotels and stayed at this hotel over xmas. The staff were wonderful, the room was as expected, clean, warm and very comfortable. Overall a wonderful experience and would recommend it all.
January 2, 2013
Rated 4.0 out of 5.0 by Boopergirl Very Comfortable place to stay!
Staff very friendly, breakfast was great and the plus to this property is that there is a resturant with a full bar right around the cornor! We would stay here again
December 30, 2012
Rated 5.0 out of 5.0 by Phil7 Friendly attentive staff
I have been staying here for in excess of 3 years and still keep coming back! The hotel staff are the best feature and are always friendly and good to chat to. The rooms are constantly in good repair and any small problems are quickly resolved. The heating in the bar/restaurant area has now been repaired (thanks David) and does make a big difference to customers and staff alike.
December 18, 2012
Rated 5.0 out of 5.0 by RedWare7 Great Hotel Experience
Staff were excellent. This hotel is a leading example of customer care and excellent value for money.
December 6, 2012
Rated 4.0 out of 5.0 by mitchell49 comfy hotel
good clean comfy rooms breakfast good and helpful staff foyer and bar area very cold two small portable heaters to warm a
large area !!
November 10, 2012
Rated 4.0 out of 5.0 by Nobby Well priced good for value
Ideal location for the Arboretum with good amenities. Slight problem with the electric kettle for the morning cup of tea.
October 27, 2012
Rated 5.0 out of 5.0 by SMCT4 Comfortable stay and good value for money.
A welcoming, friendly and helpful staff making our stay enjoyable and pleasant and leaving us looking forward to our next stay at a Holiday Inn.
October 11, 2012