Rated 4.9 out of 5 by 19
Rated 5.0 out of 5.0 by OldLyme Best in the Area
This is a new and nice property. Rooms were big and clean. It seems odd to me that rooms in Butler command such a high price - but they do. I've stayed in other places there, and this was the best experience. I'd stay there again in a heartbeat.
December 4, 2014
Rated 5.0 out of 5.0 by DAS7 Nice new hotel!
The hotel is very nice, clean and new. The first time we stayed there everything was immaculate. This time I did have a few issues. Our bathroom floor had black hair all over it. Everyone in my family has blonde hair so I know none of it was ours. We stayed there one night and ran out of both toilet paper and tissues...there was not an extra roll of toilet paper and there were about 3 tissues left. Not to be gross buy my 5 year old son went #2 and the #2 would not flush down the toilet without assistance. I told my husband (who plumbs new hotels for a living) and he couldn't hardly believe it. The only other complaint was the breakfast staff started removing all of the food at ten minutes until 10 (breakfast was supposed to be 6-10 or something like that). There were about three families scrounging to grab up whatever they could before she took it all. In my opinion, the staff should not start removing the food until 10. The breakfast is actually pretty great as long as you get there early. The pool area is very clean and the hotel has a nice "store" where you can buy snacks and other items.
December 3, 2014
Rated 5.0 out of 5.0 by jdejread Large comfortable rooms
I was impressed by the size of the rooms. Everything is clean and new. I wish they were a little quieter though. I think we had a family of running elephants staying above us. The beds were very comfortable and had a nice selection of either firm or soft pillows. The breakfast was great - much better than the usual continental breakfast offered at other chains. It was a busy weekend (Thanksgiving) and they could have done a better job keeping the food containers full. Overall, the stay was very pleasant.
December 3, 2014