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Rated 4.0 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Nice, clean and comfortable Had a great visit. Everything was as expected and enjoyed my visit. The bed was comfortable, shower was hot and breakfast was good. September 22, 2014
Rated 5.0 out of 5.0 by Safe area and friendly staff Having work done inside my home on Byram, my family needed to stay for one night.. Very friendly staff.. Clean.. And kids really enjoyed the heated pool on a school night! Rooms were in mint condition and front desk was always willing to provide anything we had forgotten! I also noticed that the Byram police did routine drive thru checks on hotel parking lot..Good job Byram Holiday Inn Express! September 7, 2014
Rated 5.0 out of 5.0 Quiet and bed was good I always stay at Holiday Inn Express, value for the money and consistency across the country is excellent. September 3, 2014
Rated 5.0 out of 5.0 by Perfect Accomodations As always great stay with no issues. We love staying at this hotel! August 27, 2014
Rated 5.0 out of 5.0 by home away from home Often, when we come home to visit family, we stay at the Holiday Inn in Byram. It is conveniently close and yet we have our own privacy. The staff is very friendly, the rooms are beautiful and clean, and the price is reasonable. It has become our home away from home :). August 24, 2014
Rated 5.0 out of 5.0 by Awesome Staff This was the most warm and geniune hotel that I have stayed with in 2014 so far! Often we travel to visit elderly family in MS and now we will recommend that our family reside at Holiday Inn Express. Each morning at breakfast we were warmly greeted and assistance was quickly available for any questions. My husband and I loved our room and the bed was very comfortable! The swimming pool was also relaxing and the staff, absolutely the best!! Thanks for making our family feel as if we were at a luxury reaort and were VIP's. Thanks for putting humanity back into customer service. August 10, 2014
Rated 5.0 out of 5.0 by Excellent The hotel was clean and the staff were friendly! The breakfast area was well attended and there are several places to eat lunch/dinner around the hotel. The pool area is small, but it is an indoor pool. Overall this was an excellent place to stay. July 22, 2014
Rated 5.0 out of 5.0 by Will stay again when in the area! We only stay at Holiday Inn Express, that being said, this property was extremely clean, comfortable, and has very friendly staff. The only concern we had was getting to the property from the highway, maybe increase signage once off highway! Next time when we head down to the Gulf and need to spend the night on the way, we will definitely be back! Thank you for a great night's rest after a long day of driving. July 20, 2014
Rated 4.0 out of 5.0 by Hotel Staff Very polite a attentive -- felt like I was at a higher priced hotel. July 20, 2014
Rated 5.0 out of 5.0 Comfortable beds and great service Nice area and comfortable beds. The pillows were great and was very quiet. Breakfast always the best. Will stay again if we are traveling through. July 18, 2014
Rated 4.0 out of 5.0 by Comfortable stay Overall, the hotel is very clean and comfortable. Offers free wifi always a plus and decent cable offerings. Drawbacks-- the cleaning staff starts at 9:30 and is unreasonably noisy even if you put a do not disturb sign on door you will still be awaken by their activities in other rooms. Not sure why the breakfast ends at 9:30 extending meal for at least an hour is not unreasonable for those who are traveling for leisure and are not on a clock. July 15, 2014
Rated 4.0 out of 5.0 by Breakfast on a budget They must be on a budget! At breakfast they were out of the cinnamon rolls and this was at 6:00 am. Another guest told me it was the same the day before.Come on- this is Holiday Inn trade mark! Then they set out only 4 USA today papers. Gone fast. I think I would have sent someone out to the local store for rolls, instead of telling the guest that they had used the inventory for that week the past weekend. July 13, 2014
Rated 5.0 out of 5.0 by Great service Great service. Clean rooms. Nice selection for breakfast. July 1, 2014
Rated 1.0 out of 5.0 by Lost in Jackson Unfriendly greeting staff. Check in clerk did not know the direction of Jackson (north). June 28, 2014
Rated 5.0 out of 5.0 by overall conditions For the most part,we had a very enjoyable visit.But our closet was way too small(we were there for a church convention with dress clothes and suites for 4 days)not enough room to hang our stuff!The AC had a rattle,it cooled the room well,but just made a lot of noise.Also the room needed more light.(could hardly see how to get dressed!The adjoining property was badly grown up with weeds and etc. looked really bad! June 10, 2014
Rated 1.0 out of 5.0 by NEVER AGAIN! I'm a 6 year priority club member w/ many stays over the last 4 years. I did not get a reasonable rate for the room I was given. No work desk or chair to do work. Room was a double, though alone was charged for a more expensive rate than a single. Beds were WORN out! Matresses have not been at least turned over, swells. June 9, 2014
Rated 5.0 out of 5.0 by Great Stay Staff was very friendly and helpful. We asked for a quiet room and they ensured we had one. The room was clean. Location was great and safe. May 29, 2014
Rated 3.0 out of 5.0 by Very comfortable & quiet I enjoyed a very comfortable & quiet stay. Service was good and the breakfast was very filling. I will return to this location each time I lay over in Jackson. April 1, 2014
Rated 1.0 out of 5.0 by Poor Customer Service Upon check in I felt that the associate was extremly rude. When going to try to find a place for dinner that evening same associate was somehwat friendlier but had zero knowldge of the area. I had reserved the meeting room and charged an astronomical amount of money for a very poorly equipped room, it did not meet our needs. The tables provided were only about 12 inches wide and this did not provide adequate work space for notebooks, laptops etc. I had requested a board room which I was told they could accomodate. The hotel overnight rooms themselves were clean and updated. The last day of the visit we were literally "kicked out" of the breakfast area. The staff member didn't ask us politely to leave but said as she pointed her finger at the door "ya'll need to get out". There were only two of us in there discussing business then we were told that we weren't allowed to sit in the extremely small lobby. We were then referred to the public library or a very poorly ventilated and cramped business center. The hotel manager ran around in skin tight blue jeans and high heeled to the knee boots. Very unsatisfactory experience, will never stay here again! February 27, 2014
Rated 4.0 out of 5.0 by Good place to stay This location is extremely clean for the five years its been open. The staff is friendly and hospitable. The breakfast is limited and not appealing like other locations but the clean atmosphere makes up for it. When I checked in, the front desk could not add my reservation to my Club membership but the morning staff did at checkout. February 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed/great shower/best breakfast I love the beds and showers at the Holiday Inn Express. This one had the best breakfast I ever had. Eggs, bacon, sausage all cooked and not greasy. The two people working the breakfast were so personable and kind. This was a great experience and I will stay here again! February 1, 2014
Rated 2.0 out of 5.0 by Needs improvement Although this property was convenient for our visit to the area, we were disappointed in our stay. Having had a recent stellar experience at a Holiday Inn Express in another state, we assumed that the Holiday Inn Express Byram would at least meet the minimum requirements of the chain. We were guests for three nights. Upon on our return the evening of the second night, we discovered that our room had not been cleaned, and no, the do not disturb sign had not been left on the door. We brought this to the attention of the front desk, and were at least given clean towels. However, we feel that we did not receive what we paid for. We attempted to speak to the management about adjusting our bill to reflect this lack of service when we checked out. We were advised to call back and speak to the manager the following Monday morning. That was more than 48 hours ago and we have yet to be contacted. Our advice to anyone needing lodging in this area would be to stay elsewhere until this property resolves their obvious poor housekeeping and management issues. December 4, 2013
Rated 5.0 out of 5.0 by Simple comfort I always enjoy and look forward to my stay there. I have never had any bad experiences. I enjoy the comfort, the convience of the location, and especially the t.v. choices. November 22, 2013
Rated 5.0 out of 5.0 by Great Stay I had an overall great experience at this location. The staff was very couterous and helpful. I had a few questions about the local area and the surrounding city and the hotel stay was very knowledgeable inhelpful in giving out directions. November 13, 2013
Rated 5.0 out of 5.0 Great Hotel Clean comfortable and even though it's close to The interstate there is not a lot of noise from it . enjoyed the stay , will stay again , friendly staff. November 12, 2013
Rated 1.0 out of 5.0 by Byram Holiday Inn I was shocked that I had to wait about 10 minutes before someone greeted me at the front desk. The young lady was not dressed in Holiday Inn dress and was not pleasant. My room smelled of BODY ODOR and I asked to change rooms. Your front desk person could care less, seemed put off that was mortified what had just occurred. Probably the worst customer service I have ever received at a Holiday Inn and I stay at them all the time. I will never stay at the Byram location again. Sincerely, A loyal HI customer! October 7, 2013
Rated 3.0 out of 5.0 by Needs improvment I checked in and went to go for a swim, when i was in the pool found a died frog it the pool; I remind you this is an indoor pool. The front desk personal had a boy friend or some guy there, they must have been talking for hours. Not the most professional, or the nicest Holiday Inn I have stayed at. October 2, 2013
Rated 4.0 out of 5.0 by Very Clean and Friendly This was a very clean place to stay. I would stay here again if I needed a room. The staff was also very friendly. September 3, 2013
Rated 5.0 out of 5.0 by Thanks Thanks for a wonderful stay at your hotel. It was very clean and the office personnel were great!!! August 20, 2013
Rated 4.0 out of 5.0 by Very nice stay Room was very nice and staff was Were notably friendly. I relaxed and enjoyed the evening with my family. I would definitely stay again. August 18, 2013
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