Rated 3.7 out of 5 by 46
Rated 4.0 out of 5.0 by Seak Family visit
Was comfortable & convenient. The location was easy to get to & find. Will visit again.
January 4, 2013
Rated 2.0 out of 5.0 by Dougnnn Not focused on the Customer
This is the second time I have stayed at this location and the second time they have fallen short. I will not talk about the 1st stay since it was a year ago. This stay was more dissapointing. First the tredmill in the fitness center had a sign on it saying it was broken when I arrived, when I left 4 days later it was still broken, there is just no excuse for this if you offer a service to your customer you need to maintain it, period. The other issue I had was the fact that they removed all of the vending machines (vending signs still up) and installed a "nice" little store for your convenience. The problem is they were charging $2.14 for a 16.9oz coke. It is bad enough to pay $1.50 or even $2.00 from a vending machine for a 20oz coke but $2.14 is just a plain rip off and just sends a very poor message. I had little choice but pay the $2.14 and had to wait for the associate to finish checking in a customer. This just is not a customer focused location and I will not return to it. The last note is other hotels in the area offer a managers cocktail period each night (this property used to) so there are just better properties real close that go the extra mile and this one just does not.
December 20, 2012
Rated 5.0 out of 5.0 by JSmith04 Amazing Experience in Service and Comfort
I stayed at the hotel while on business travel. After a tiresome day of driving I was greeted very courteously by the Front Desk Representative. I was also pleasantly surprised when I got to the room. The decor was amazing and spacious. I also went to the fitness room and all of the equipment was very well-maintained and clean. The amenities were wonderful and facility was very clean. I will most definitely stay at this location each time I come to this area....Great Experience!!!!!!
December 4, 2012
Rated 5.0 out of 5.0 by BigJ1969 OVERALL GREAT EXPERIENCE
This Holiday Inn Express is one of the best that I have experienced. I travel extensively for work and I try to use Holiday Inn Express whenever I can. The hotel was very clean and comfortable and the staff was extremely helpful. I would recommend the hotel to family and friends.
The fitness center is sub-par. The aerobic equipment was either broken (treadmill) or almost broken. The equipment in this area was not maintained well at all. I rated good for "able to relax" because of this.
The hotel does not have vending machines which in itself is not bad however the snacks and drinks available at the front desk were extremely over priced. A 20 oz. Coke was $2.41.
I wouldn't consider either of these deal breakers. The hotel itself and staff make up for the two of these
November 27, 2012
Rated 3.0 out of 5.0 by che65 BAD ODOR IN room
The overall Prpoert appered nice but my room had an odor that was very bad
November 16, 2012
Rated 5.0 out of 5.0 by KR123 Very comfortable room with friendly, helpful staff.
It is my home away from home. Very courteous and friendly staff that makes your stay very nice.
October 27, 2012
Rated 5.0 out of 5.0 by Win62 My second stay a year apart
This hotel is maintaining it's new status. Clean and fresh. Excellent free parking. Could improve on their breakfast in compairson to other H I Express I've stayed at. When in this area I would not think twice about booking this Inn. It's where I'll be.
October 18, 2012
Rated 5.0 out of 5.0 by muff grate time at the holiday inn Byram
We had a grate time at the Holiday Inn in Byram,Mississippi ,no problem at all.
October 7, 2012