Rated 4.0 out of 5 by 183
Rated 5.0 out of 5.0 by jbabn Great service
Great service great stay, great staff, room was very nice, would recommend this hotel.
May 2, 2015
Rated 1.0 out of 5.0 by Trish31 Not given room reserved
When traveling with a 94 year old with a walker, you need to make reservations in advance to ensure a handicapped room and the number of beds needed.
Having done this, I was surprised to be given a room with only one bed and a suite that included a pull out sofa bed, coffee table 2 chairs and a round table with an extremely narrow hallway and walkway into the room. The front desk was bordering on snippy as she tried to tell me I got the room I reserved and that there were 2 beds with the sofa. If we had attempted to use the pull out you would not be able to use the bathroom at night. How crazy was that?!! As it was, I had to move furniture so the walker could clear a path to the bathroom. The height of the tub made it impossible to use for the shower. They installed multiple grab bars but they were of no use in getting in and out of the tub.
April 28, 2015
Rated 5.0 out of 5.0 by Wags1981 Exceptional service
I enjoyed a very quiet and comfortable stay and enjoyed a healthy breakfast. The staff is very gracious and warm. Have stayed here many times in the last two years.
April 27, 2015
Rated 5.0 out of 5.0 by LSchoen Awesome Stay
rooms were clean, hotel was nice, towels were great, breakfast area was great! Thanks for a good stay.
April 23, 2015
Rated 4.0 out of 5.0 by Marie_CA Nothing fancy, but clean and comfortable
The staff, including the cleaning crew, were friendly and responsive. The phone in our room did not work at first, but it was fixed shortly after we reported the problem. The towel rack in the bathroom fell, but, again, it was fixed promptly. This property is a comfortable, reliable place for us to stay year after year.
April 22, 2015
Rated 3.0 out of 5.0 by FamilyTraveler_LansingMI Not Good
The place seemed dirty, especially in the room itself. Maybe it is in need of an update but everything looked old. TV remotes were missing and breakfast was too crowded to participate. We wound up leaving and eating out.
April 21, 2015
Rated 1.0 out of 5.0 by RichNYC007 Changed my room to smoking
Awful room, and took my booking for non-smoking and said they only had smoking
April 15, 2015
Rated 3.0 out of 5.0 by HLSCH Could use some work
The man working at the front desk when we checked in at about 11:30pm that night was very very rude! Never said hello or anything...the women working was nice though. Bathroom was dirty and they only gave us 3 bath towels which doesn't make sense for a room that would typically have 2 adults and 2 children.
April 13, 2015