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Rated 4.6 out of 5 by 321 reviewers.
Rated 3.0 out of 5.0 by No internet, but clean I would have given four stars quickly except we were told when we registered there is no internet and did not plan to have it any time soon! The room was very clean! February 4, 2016
Rated 4.0 out of 5.0 by Wi-Fi The hotel's computers were down when I arrived and could not check in. I had to leave and come back later. My stay was three nights and the Wi-Fi never worked. The room was clean, but housekeeping was "hit & miss" on replacing the shampoo, conditioner, coffee and cups/glasses. February 4, 2016
Rated 5.0 out of 5.0 by A Very, Pleasing Experience The hotel had a wonderful location which provided access to gas and food for guests. It was located close to the interstate on which I was traveling. The staff was courtesy, friendly, and helpful. I was greeted as a reward member and given a room on the third floor. Traveling alone makes me a little wary, but i felt very safe and secure in this facility. I will try to stay at this hotel on future trips and would recommend to anyone who requires a great night's sleep feeling safe and secure. February 3, 2016
Rated 2.0 out of 5.0 by Wifi Holiday Inn is a national chain that advertises free Wi-Fi. Which is one of the reason I selected this hotel. I needed to work that afternoon. When I checked in I was told that the Wi-Fi was not working. I asked how long it was going to be out and the clerk just shrugged her shoulders. I asked if there was an Ethernet connection in the room. She replied "I guess so". So we checked in and no Ethernet in the room. I walked back down and inquired how long the internet was out and she said "3 days". Okay 3 days in my opinion is too long for a national chain to not repair the Wi-Fi. Every question I asked the clerk she just shrugged her shoulders. Terrible help and customer service. February 3, 2016
Rated 3.0 out of 5.0 by Caddo Valley one evening Past Experiences with HIE and being a Gold Member, enabled my decision to stay at this hotel. Breakfast is pretty typical HIE, clean February 2, 2016
Rated 4.0 out of 5.0 by Taking a break This HIE is a great value for any IHG member. Staff was friendly and very helpful. Especially when I couldn't figure out how to get the shower to work (pull the tub faucet lip down- never seen that before) Overall a great place to stay January 25, 2016
Rated 4.0 out of 5.0 by Wonderful staff I was there for 5 days and hotel was without wifi the entire time. That is unexceptable. I have stayed many times at this hotel and have had a great experience. The staff is wonderful. If you advertise wifi it should be available. I can't believe it takes that long to get it right. I've had same thing in my own home and was back up very quickly. January 21, 2016
Rated 5.0 out of 5.0 by Chuy The staff makes you feel welcome. The breakfast variety is super. Special thanks to Celia for preparing an outstanding breakfast and making sure you had everything you needed during breakfast. This hotel is one of the best of the best since I stay in a number of hotels frequently. January 13, 2016
  • 2016-02-07 T13:22:14.768-06:00
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