Rated 4.4 out of 5 by 68
Rated 1.0 out of 5.0 by JayKay2001 Very unhappy with this hotel
My family and I have stayed at this hotel more than a dozen times. This is the 2nd time we have experience rude, and unfriendly staff. I made reservations in advance as I always do. To drive 7 hours and finally get to the hotel for the front desk clerk to tell me that the hotel had no double bedrooms available. Then she went on to say she tried to call me, which was on the day we were traveling to let us know there were no double beds. The hotel manger was very rude to me and had no time to answer any of the questions I was trying to ask. The first time my husband and I overlooked it and we continued to stay. This time the manger and staff didn't care if my family had a place to rest or not after being on the road for 7 hours with kids.
December 2, 2013
Rated 5.0 out of 5.0 A good night's rest
The staff was friendly and efficient. The room was clean and the bed was comfortable. We were able to get a very good night's sleep. The complimentary breakfast was varied enough to suit just about anyone. We would definitely stay there again.
November 27, 2013
Rated 5.0 out of 5.0 by Poonchie Excellent staff
The staff that assisted me at the Arkadelphia Holiday Inn and Express was very courteous and helpful. It was such a delight to be waited on with smiling faces. They were cheerful and did not consider any of my requests as a burden. The room was very clean and comfortable.I commend them for their excellent customer service.
November 18, 2013
Rated 3.0 out of 5.0 by routingguru Nice new property, but Priced Out of the market.
More expensive than my HIE Memphis & Front Desk Staff have NO authority to adjust. I'm a Very seasoned traveler & while it Would be convenient & nice for me I won't stay Here again.
November 4, 2013
Rated 5.0 out of 5.0 by gs455gal New and Clean
Very enjoyable stay. New and clean. Value was very good. Will stay again when in the area.
October 24, 2013
Rated 5.0 out of 5.0 by SimmonsH Nice & New
Great stay! Convenient to get to. Nice furnishings. Breakfast was good - loved the spicy eggs!
October 22, 2013
Rated 5.0 out of 5.0 by Arktraveler12 Great bed need to get one at home
Super friendly staff, comfortable bed, delicious breakfast. I will be back next time I need a room in Arkadelphia.
October 22, 2013
Rated 3.0 out of 5.0 by Singer50 Overall this is a nice facility...love staying here when in Arkadelphia...
Check-in was a problem...although "regular" check-in was 3:00, I was told I could probably check-in at 2:00. At 2:45, others were being checked in, but I was told MY room was not ready, so wait until 3:15.
The air conditioner NEVER cooled the room enough. We had front desk workers and a maintenance man check it and we were told it is that computerized system...room was too warm the 2 days we were there!!!!
October 16, 2013