Rated 4.4 out of 5 by 70
Rated 5.0 out of 5.0 by Arktraveler12 Great bed need to get one at home
Super friendly staff, comfortable bed, delicious breakfast. I will be back next time I need a room in Arkadelphia.
October 22, 2013
Rated 3.0 out of 5.0 by Singer50 Overall this is a nice facility...love staying here when in Arkadelphia...
Check-in was a problem...although "regular" check-in was 3:00, I was told I could probably check-in at 2:00. At 2:45, others were being checked in, but I was told MY room was not ready, so wait until 3:15.
The air conditioner NEVER cooled the room enough. We had front desk workers and a maintenance man check it and we were told it is that computerized system...room was too warm the 2 days we were there!!!!
October 16, 2013
Rated 5.0 out of 5.0 by Parksy88 Very nice staff and the room was great.
Will use this place again. Loved the friendly staff and comfort of the room.
October 15, 2013
Rated 5.0 out of 5.0 by CherieJane Wonderful
This is a great place to stay. The beds were so comfortable and the breakfast had wonderful choices and was very good. Service was outstanding.
October 15, 2013
Rated 5.0 out of 5.0 by DKPfrIL13 Everything was great!
I have stayed at this Holiday Inn Express several times and never have been disapointed. The rooms are spotless, the beds are terrific (and I have a bad back), and the breakfast selection is tops. I will continue to stay at this hotel when I travel (about 4 times a year) to Texas. Great value!
October 12, 2013
Rated 5.0 out of 5.0 by saintsfaneva eva
great place to stay comfortable beds and awesome service
October 11, 2013
Rated 5.0 out of 5.0 by Lacy70 Great service and comfortable beds!
One of the cleanest, best kept places we've stayed in some time.
All front desk folks very friendly and anxious to meet all your needs.
We liked the breakfast food, would prefer a couple of other flavors of yogurt (only blueberry and strawberry available) . Breakfast area kept very neat and clean. I wish all Holiday Inn Express Hotel were this nice and employed same kind of quality people.
October 3, 2013
Rated 5.0 out of 5.0 by Meandmine The wonderful, friendly and very thoughtful staff.
This was overall a great experience. Everyone was super helpful and friendly. I loved the 24 hour swimming pool and exercise room. good things to have if you are a night person who needs something to do while others are sleeping. I would most definitely stay there the next time I am in town. Please don't change a thing. everyone was wonderful.
September 29, 2013
Rated 4.0 out of 5.0 by ADT841 nice hotel
The hotel property continues to be very well kept up, fresh, clean and pretty. We had to find the check in person as she was doing double duty in the kitchen area but our reservation was already made out which is impressive since we changed from another HIE due to road construction delays.
We asked for an upgrade and the resulting room was not really an upgrade as we went from one king bed to two queen bed room...i.e. lost space. Also, since the hotel was very limited in guests, we should not have been place in the front facing truck stop noise....i.e. the opposite side of the wing we were in or the wing that was perpendicular to our wing would have been much quieter.
The breakfast area in the morning was spotless and the food very good with good choices. Auto check out was excellent and overall we enjoyed our short stay.
September 26, 2013
Rated 5.0 out of 5.0 by jdr43 very clean
Very nice, very clean. Would stay again if I was in the area.
September 26, 2013
Rated 5.0 out of 5.0 by George001 Great getaway spot!
My sweetheart and I stayed here while taking our first vacation together. The staff was on their job whenever I had a question about something. We were able to relax and enjoy ourselves while checking out Crater of Diamonds, Hot Springs and the state park.
We will make it a point to stay here the next time we travel to this area.
September 13, 2013
Rated 5.0 out of 5.0 by Orby Comfortable stay
We loved the hotel and staff who were all very accommodating to the needs of our family of 4 and our pet. Would stay again if we were traveling through the area again.
September 10, 2013
Rated 5.0 out of 5.0 by SharonS607 Nice experience
We stayed two (2) nights at this hotel. The hotel is exceptionally clean and the bed was very comfortable. The hotel is very close to DeGray Lake and to Hot Springs, which were two places we wanted to visit. One woman at the front desk was extremely friendly and helpful....unfortunately I did not get her name.
September 10, 2013
Rated 5.0 out of 5.0 by tim876 Great Hotel
I stayed at this hotel for a conference at the college there. Rooms were very clean and bed was super comfy. I stayed tonights and never had a single issue.
September 9, 2013
Rated 4.0 out of 5.0 by jbar Smoker's Haven
Great stay as far as comfort of the room. The only complaint I have is the smokers arrangement. The hotel has arranged a smoking area just outside the front entrance. In order to get into or out of the building, one must pass through that smoking area. As we were leaving there were seven smokers puffing their morning smokes. As we were loading our car we coughed every breath due to the heavy smoke. Be prepared. If you are not a smoker, you will be exposed.
September 5, 2013
Rated 5.0 out of 5.0 by ROBNM Very Clean
This was our second visit to this hotel. It is very close to the Universities and one of the nicer hotels in the area. It is very clean and updated.
September 4, 2013
Rated 5.0 out of 5.0 by Beaker111111111111111111 Overall very good HI Express
We love the hot tub, sauna, and proximity to Lake DeGray. This is one of the few HIs remaining with a hot tub. Please keep it!
September 4, 2013
Rated 5.0 out of 5.0 by lch13 What a place to Relax
Great place. Stayed with grandkids and found the pool area and breakfast to be super. Room was very nice with lots of room for kids and adults. Thanks for being a great place to stay.
September 4, 2013
Rated 5.0 out of 5.0 by B2488 Very Clean!
Great place to stay. Very clean and staff was very nice. Would recommend to anyone passing through on their way to Tennessee.
August 25, 2013
Rated 5.0 out of 5.0 by Cvaldez Very happy with my stay
I have to admit I'm a hard person to please when it comes to hotel stays. I was very impressed with the staff. Every single staffer I encountered was so friendly and welcoming. I know that I'm forgetting names, but Jerri, Judy & Cellia were who my dad and I encountered the most during our stay. They were fabulous and helpful. The rooms/ hallways/lobby/ elevator were always very well cleaned. I would recommend this hotel, and plan to stay there again in the future when I travel to arkedelphia.
August 20, 2013
Rated 5.0 out of 5.0 by Chuy1 Platinum Member Concern
The hotel was great and the staff was remarkable during our five day stay. The breakfast lady (Celia) made my wife and grandchild feel special everyday which made our lengthy stay enjoyable. The only downside if you are a platinum member you can forget about and upgrade at this hotel. The best they have to offer is a queen size with two double beds which to me is not an upgrade. This is not a reflection of the wonderful staff which made us feel comfortable but a reflection on the owner.
August 18, 2013
Rated 5.0 out of 5.0 by Chaschav Excellent facility, excellent staff, and excellent overall experience.
Our stay was the last night of a seventeen day road trip. It was by far the best stay of our trip. The accommodations were excellent and my wife and granddaughter were very pleased. Highly recommend this facility.
August 15, 2013
Rated 4.0 out of 5.0 by Bubbles511 Good breakfast & very well stocked
Very well stocked & maintained breakfast. Cudos to hostess. Rooms were very comfortable & maintained. Desk employees were congenial. Couple of stains on pillows only complaint.
August 11, 2013
Rated 1.0 out of 5.0 by tom918 Poor customer service
I travel frequently and usually stay at Holiday Inn properties. I booked my room via phone directly with this property and specifically requested connecting rooms and received confirmation of that booking.
Upon arrival, I was informed that my rooms were across the hall from one another. When I said that I had requested connecting rooms and that was what I was told was reserved, the manager told me that they did not have any connecting rooms available. No apology. I then asked about a single room with two queen beds and here response was less than enthusiastic about having to check to see if any were available and if I was cancelling one of my room reservations. I finally got a single room, but with air conditioning which was unable to cool the room below 76 degrees. It was cooler in the hallway than in my room.
I will stay anywhere other than this property.
August 9, 2013
Rated 4.0 out of 5.0 by Vicarol98 We always enjoy our stay at IHExpress
We always enjoy our stay at IHExpress. We've been priority members for years now and overall it's a great experience.
The rooms are comfortable and staff is great.
We did have two minor issues this last visit and that was the outlets built into the two desk lamps were not working so we had trouble charging our iPhones, iPads and the grand kids iPod and kindle.
The second was water in the carpet just in front of the fridge.
Thank you Holiday Inn Express for the great service over the years!
Vic & Carol
August 8, 2013
Rated 5.0 out of 5.0 by jboy18 just great
From the moment I stepped out my car the staff was wonderful warmhearted and made me feel at home! The rooms were amazing. The hotel is the best around the Arkadelphia area!! The only thing is it pops up wrong on maps.
August 5, 2013
Rated 5.0 out of 5.0 by DiverDown Great service
It seems that they actually care how you are. That is something that has been lost at most places. Great staff
August 1, 2013
Rated 4.0 out of 5.0 by rowdy72 Well maintained but pool not swimmer friendly
The property overall was maintained very well, clean and up to date.
The pool was freezing and over chlorinated, our eyes started to burn after being in the pool area for only 15minutes. The breakfast area was clean, but the pancake maker was broken and they ran out of fruit. So, that was disappointing. I would recommend this hotel on cleanliness and comfort level.
July 29, 2013
Rated 5.0 out of 5.0 by Paula55 Great stay for the money
We stayed at this hotel twice in one week while traveling to and
from Tennessee. Great service, comfortable room, plus our two
dogs loved it!
July 26, 2013
Rated 5.0 out of 5.0 by Copry Clo
Great property staff is amazing guest rooms and dining area very clean. Highly recommend this property.
July 21, 2013