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Rated 4.6 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed, clean, and friendly staff! Comfortable bed, clean facility, friendly, courteous staff! October 28, 2014
Rated 5.0 out of 5.0 by As Expected All was as I have come to expect from HIE. Great facility, Great staff, Great service. But I do miss getting my complimentary bottle of water. I haven't received one from at least my last three stays at multiple HIE. October 17, 2014
Rated 5.0 out of 5.0 by friendly staff and very clean rooms great place to stay, pleasant staff and very clean October 17, 2014
Rated 4.0 out of 5.0 by excellent service friendly employees loved my stay would recommend you go here. very comforting and relaxing. October 17, 2014
Rated 5.0 out of 5.0 by Enjoyable experience Very friendly, helpful staff. Nice rooms, excellent beds and great breakfast. King room with microwave and small refrigerator was very spacious. October 16, 2014
Rated 5.0 out of 5.0 by We love Holiday Inn We were driving after a long move of my moms apartment in Chicago to Texas. We stopped at Holiday Inn in Arkadelphia AR and the folks there made us feel so at home, we wanted to stay for ever. We have 3 little dogs and they were also welcome with a gift bag of pup snack and a poop bag. The room was clean and very comfortable we just couldn't have asked for more. Great job Arkadelphia and Holiday Inn!! October 14, 2014
Rated 5.0 out of 5.0 by Our Stay We stay at this Holiday Inn Express on our way to Ft. Hood. We have stayed several times, the staff, is great. The rooms are comfortable, and even the surrounding businesses go out of their way to make you feel welcome. Robin, manager, goes above and beyond. October 10, 2014
Rated 5.0 out of 5.0 by Comfortable room and great service Our 8-day stay was wonderful!! Room was clean and comfortable, staff was friendly and helpful. The dining room was always clean. Breakfast was a multiple choice situation with fresh food daily and very tasty! Would not hesitate to make a return trip! October 9, 2014
Rated 5.0 out of 5.0 by great stay Great place to stay and relax. Friendly staff. Will use again. Highly recommend. October 8, 2014
Rated 5.0 out of 5.0 by OMG! So the bed was so comfortable We arrived very late at night, exhausted and wet after running into a storm. My husband was disabled the staff was more than helpful with him, our service dog and the accomodations. Really liked the very pleasant counter help. Who trains them? Rare finds. October 7, 2014
Rated 5.0 out of 5.0 by thanks Thanks for a clean safe hotel with truck parking!! Great pool and hot tub. And breakfasts was great! !! October 6, 2014
Rated 4.0 out of 5.0 by friendly staff and good location for travel The staff were very helpful and it was easy to load and unload luggage The hotel is located close to the interstate for travel. The breakfast could be improved October 6, 2014
Rated 5.0 out of 5.0 by Caddo Valley HInn Express Looks brand new, best bed ever, only bad thing was lighting was dim to grade papers when very tired. September 30, 2014
Rated 3.0 out of 5.0 by disappointing stay We have stayed at this Holiday Inn Express a couple of times and always had a good experience but this last stay was very disappointing. The dead bolt on the door was broke and also the coffee pot when I called and reported the broken coffee pot the woman said she had to call the manager before she could do anything and for me to call back in 5 minutes. I never called back because why? She couldn't just replace the coffee pot. I didn't report the broken deadbolt because I figured she would have to call her manager. September 24, 2014
Rated 4.0 out of 5.0 by Quality choice Great visit, enjoyed stay. Very clean. Truck stop near creates a little traffic problem...not too bad. Breakfast had excellent choices but doesn't start until 6:30 a.m. September 22, 2014
Rated 5.0 out of 5.0 by comfortable bed The bed was clean and comfortable. Nice linens and comfy pillow. The sleep experience was great! September 17, 2014
Rated 5.0 out of 5.0 by Wonderful Pillows, Excellent Service Excellent all the way around. Will definitely stay here again. September 16, 2014
Rated 5.0 out of 5.0 by Great stay!!! The hotel very clean, staff very friendly and helpful. The manager went out of her way to fine the address for our GPS so we could find it when we went to Austin, Texas. The rooms were very comfortable and breakfast good. Will stay there again if we are in the area. September 13, 2014
Rated 5.0 out of 5.0 by Great Hotel in Arkadelphia Had a great stay this week at the Holiday Inn Express. The hotel was clean and the people very friendly. I would recommend this hotel if you are doing business in the area. September 10, 2014
Rated 5.0 out of 5.0 by Clean hotel, like new Hotel was quiet, clean and still looks very new. Beds were comfortable with lots of pillows. September 10, 2014
Rated 5.0 out of 5.0 by Great stay!! Great clean hotel. Great place to spend the night! September 6, 2014
Rated 5.0 out of 5.0 by Friendly staff Great people, comfortable quiet room, good breakfast. September 6, 2014
Rated 2.0 out of 5.0 by Great Amenities but Poor Customer Service I enjoyed the hotel itself. The breakfast variety was fantastic and for all practical purposes would be a great hotel to stay except, the customer service of desk clerk Tameika was HORRIBLE! After arriving on a rainy afternoon tired and hungry I was not greeted with a smile and at one point was told I could go to another hotel (BW) if I wanted to! That experience alone ruined my entire weekend. September 5, 2014
Rated 5.0 out of 5.0 by Great as always We stayed here when visiting our kid at Henderson State. Checkin was a breeze, the bed was very comfortable, our room was spotless, and the staff could not have been more friendly. Love coming to this property. September 5, 2014
Rated 5.0 out of 5.0 by Caddo Valley So thankful for this hotel and their kind staff. Our rooms are always clean and well kept. Checking in is very easy and checkout is easy as well. The staff is very friendly and will always speak. September 3, 2014
Rated 4.0 out of 5.0 by Overall good experience Great location and facilities...only complaint would be that the sauna is still out of service. Other than that, great location and hotel. September 3, 2014
Rated 3.0 out of 5.0 by Lack of Concern for Customer During my recent stay during a business trip, I returned to the hotel around 3:30 pm to request flexability in checking out. As my work in the area was complete and I was ready to return home ASAP. When asking the Caddo Valley facility Staff what options were availablefor me to avoid being billed for another full night due to my checking out. The inflexable response showed a lack of concern for a frequent customer and Platiumn awards club member. This experience has given me a negative view of this facility. I was at a loss by being billed a full day's rate as the hotel is never full when I am in the area, so it's not like there was a heavy demand...Just not right.... August 25, 2014
Rated 4.0 out of 5.0 by Good Value and Comfortable The hotel was new and everything was as one would expect it to be, clean, comfortable, quiet, and not overly expensive. If given the opportunity I would definitely stay there again. August 20, 2014
Rated 5.0 out of 5.0 by Great Stay Great location, easy off and on to I-30. Very nice hotel, looks new, nice clean rooms with nice furniture. Beds were very comfortable. Had heavy curtains for dark late sleep in for vacation. Breakfast had a large variety and was good. I'd highly recommend this hotel. August 18, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Just an overnight stay, but very pleasant. Clean and staff was very nice. August 16, 2014
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