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Rated 4.5 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Very clean and comfortable Would stay at this location again. Very beautiful and clean December 9, 2013
Rated 3.0 out of 5.0 by Great Staff The staff at Caddo Valley Holiday Inn is always great! With my daughter at a nearby college this has become our home away from home. Upset that the hot tub wasn't working. But over all it was great. December 7, 2013
Rated 5.0 out of 5.0 by Very Comfortable room The staff at this hotel are very friendly and helpful. The rooms are clean and bed and chairs are comfortable. I have stayed here twice and definitley will again. December 4, 2013
Rated 1.0 out of 5.0 by Very unhappy with this hotel My family and I have stayed at this hotel more than a dozen times. This is the 2nd time we have experience rude, and unfriendly staff. I made reservations in advance as I always do. To drive 7 hours and finally get to the hotel for the front desk clerk to tell me that the hotel had no double bedrooms available. Then she went on to say she tried to call me, which was on the day we were traveling to let us know there were no double beds. The hotel manger was very rude to me and had no time to answer any of the questions I was trying to ask. The first time my husband and I overlooked it and we continued to stay. This time the manger and staff didn't care if my family had a place to rest or not after being on the road for 7 hours with kids. December 2, 2013
Rated 5.0 out of 5.0 A good night's rest The staff was friendly and efficient. The room was clean and the bed was comfortable. We were able to get a very good night's sleep. The complimentary breakfast was varied enough to suit just about anyone. We would definitely stay there again. November 27, 2013
Rated 5.0 out of 5.0 by Excellent staff The staff that assisted me at the Arkadelphia Holiday Inn and Express was very courteous and helpful. It was such a delight to be waited on with smiling faces. They were cheerful and did not consider any of my requests as a burden. The room was very clean and comfortable.I commend them for their excellent customer service. Linda November 18, 2013
Rated 3.0 out of 5.0 by Nice new property, but Priced Out of the market. More expensive than my HIE Memphis & Front Desk Staff have NO authority to adjust. I'm a Very seasoned traveler & while it Would be convenient & nice for me I won't stay Here again. November 4, 2013
Rated 5.0 out of 5.0 by New and Clean Very enjoyable stay. New and clean. Value was very good. Will stay again when in the area. October 24, 2013
Rated 5.0 out of 5.0 by Nice & New Great stay! Convenient to get to. Nice furnishings. Breakfast was good - loved the spicy eggs! October 22, 2013
Rated 5.0 out of 5.0 by Great bed need to get one at home Super friendly staff, comfortable bed, delicious breakfast. I will be back next time I need a room in Arkadelphia. October 22, 2013
Rated 3.0 out of 5.0 by Overall this is a nice facility...love staying here when in Arkadelphia... Check-in was a problem...although "regular" check-in was 3:00, I was told I could probably check-in at 2:00. At 2:45, others were being checked in, but I was told MY room was not ready, so wait until 3:15. The air conditioner NEVER cooled the room enough. We had front desk workers and a maintenance man check it and we were told it is that computerized system...room was too warm the 2 days we were there!!!! October 16, 2013
Rated 5.0 out of 5.0 by Very nice staff and the room was great. Will use this place again. Loved the friendly staff and comfort of the room. October 15, 2013
Rated 5.0 out of 5.0 by Wonderful This is a great place to stay. The beds were so comfortable and the breakfast had wonderful choices and was very good. Service was outstanding. October 15, 2013
Rated 5.0 out of 5.0 by Everything was great! I have stayed at this Holiday Inn Express several times and never have been disapointed. The rooms are spotless, the beds are terrific (and I have a bad back), and the breakfast selection is tops. I will continue to stay at this hotel when I travel (about 4 times a year) to Texas. Great value! October 12, 2013
Rated 5.0 out of 5.0 by eva great place to stay comfortable beds and awesome service October 11, 2013
Rated 5.0 out of 5.0 by Great service and comfortable beds! One of the cleanest, best kept places we've stayed in some time. All front desk folks very friendly and anxious to meet all your needs. We liked the breakfast food, would prefer a couple of other flavors of yogurt (only blueberry and strawberry available) . Breakfast area kept very neat and clean. I wish all Holiday Inn Express Hotel were this nice and employed same kind of quality people. October 3, 2013
Rated 5.0 out of 5.0 by The wonderful, friendly and very thoughtful staff. This was overall a great experience. Everyone was super helpful and friendly. I loved the 24 hour swimming pool and exercise room. good things to have if you are a night person who needs something to do while others are sleeping. I would most definitely stay there the next time I am in town. Please don't change a thing. everyone was wonderful. September 29, 2013
Rated 4.0 out of 5.0 by nice hotel The hotel property continues to be very well kept up, fresh, clean and pretty. We had to find the check in person as she was doing double duty in the kitchen area but our reservation was already made out which is impressive since we changed from another HIE due to road construction delays. We asked for an upgrade and the resulting room was not really an upgrade as we went from one king bed to two queen bed room...i.e. lost space. Also, since the hotel was very limited in guests, we should not have been place in the front facing truck stop noise....i.e. the opposite side of the wing we were in or the wing that was perpendicular to our wing would have been much quieter. The breakfast area in the morning was spotless and the food very good with good choices. Auto check out was excellent and overall we enjoyed our short stay. September 26, 2013
Rated 5.0 out of 5.0 by very clean Very nice, very clean. Would stay again if I was in the area. September 26, 2013
Rated 5.0 out of 5.0 by Great getaway spot! My sweetheart and I stayed here while taking our first vacation together. The staff was on their job whenever I had a question about something. We were able to relax and enjoy ourselves while checking out Crater of Diamonds, Hot Springs and the state park. We will make it a point to stay here the next time we travel to this area. September 13, 2013
Rated 5.0 out of 5.0 by Comfortable stay We loved the hotel and staff who were all very accommodating to the needs of our family of 4 and our pet. Would stay again if we were traveling through the area again. September 10, 2013
Rated 5.0 out of 5.0 by Nice experience We stayed two (2) nights at this hotel. The hotel is exceptionally clean and the bed was very comfortable. The hotel is very close to DeGray Lake and to Hot Springs, which were two places we wanted to visit. One woman at the front desk was extremely friendly and helpful....unfortunately I did not get her name. September 10, 2013
Rated 5.0 out of 5.0 by Great Hotel I stayed at this hotel for a conference at the college there. Rooms were very clean and bed was super comfy. I stayed tonights and never had a single issue. September 9, 2013
Rated 4.0 out of 5.0 by Smoker's Haven Great stay as far as comfort of the room. The only complaint I have is the smokers arrangement. The hotel has arranged a smoking area just outside the front entrance. In order to get into or out of the building, one must pass through that smoking area. As we were leaving there were seven smokers puffing their morning smokes. As we were loading our car we coughed every breath due to the heavy smoke. Be prepared. If you are not a smoker, you will be exposed. September 5, 2013
Rated 5.0 out of 5.0 by Very Clean This was our second visit to this hotel. It is very close to the Universities and one of the nicer hotels in the area. It is very clean and updated. September 4, 2013
Rated 5.0 out of 5.0 by Overall very good HI Express We love the hot tub, sauna, and proximity to Lake DeGray. This is one of the few HIs remaining with a hot tub. Please keep it! September 4, 2013
Rated 5.0 out of 5.0 by What a place to Relax Great place. Stayed with grandkids and found the pool area and breakfast to be super. Room was very nice with lots of room for kids and adults. Thanks for being a great place to stay. September 4, 2013
Rated 5.0 out of 5.0 by Very Clean! Great place to stay. Very clean and staff was very nice. Would recommend to anyone passing through on their way to Tennessee. August 25, 2013
Rated 5.0 out of 5.0 by Very happy with my stay I have to admit I'm a hard person to please when it comes to hotel stays. I was very impressed with the staff. Every single staffer I encountered was so friendly and welcoming. I know that I'm forgetting names, but Jerri, Judy & Cellia were who my dad and I encountered the most during our stay. They were fabulous and helpful. The rooms/ hallways/lobby/ elevator were always very well cleaned. I would recommend this hotel, and plan to stay there again in the future when I travel to arkedelphia. August 20, 2013
Rated 5.0 out of 5.0 by Platinum Member Concern The hotel was great and the staff was remarkable during our five day stay. The breakfast lady (Celia) made my wife and grandchild feel special everyday which made our lengthy stay enjoyable. The only downside if you are a platinum member you can forget about and upgrade at this hotel. The best they have to offer is a queen size with two double beds which to me is not an upgrade. This is not a reflection of the wonderful staff which made us feel comfortable but a reflection on the owner. August 18, 2013
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