Rated 4.0 out of 5 by 31
Rated 5.0 out of 5.0 by Decodownunder 21st June 2014
Stayed here recently.
My friend noticed what looked like a water stain on bed sheet.
My friend also spilled some water on the carpet and I am assuming that is my I was charged 25 dollars to my credit card (I was never notified about the additional charge however it is somewhere in the policy).
Other than this an excellent hotel, friendly staff, clean, close enough to downtown. I will definitely stay here again.
June 27, 2014
Rated 5.0 out of 5.0 by Captain Over Great Staff and Location
Good value for a hotel in Calgary, I find it very convenient to Kensington, 17th Ave and of course downtown. There is a train stop around the corner if you need to go anywhere in greater Calgary.
The best part is the staff!
June 23, 2014
Rated 5.0 out of 5.0 by Captain Over Clean, comfortable and courteous staff
Great Location in downtown Calgary, close to everything, lots of restaurants nearby and a very courteous staff! The rooms are clean and comfortable, the suites are very large and lots of space. Good value.
May 10, 2014
Rated 4.0 out of 5.0 by ColoradoJody29 Promptly fixed problems
My TV was not set up for cable (wrong setting) and my bathtub drained very slowly. I let the front desk staff know and the problems were fixed that same day.
April 14, 2014
Rated 3.0 out of 5.0 by Jabs February in Calgary
Stayed in the Calgary Holiday Inn Express recently for four nights. My room was a good size and all of the features were to a good standard.
Internet Access was variable, on more than five occasions I could not connect, at at other times it was extremely slow (<0.7Mb/sec)
The single lift in the hotel is a big problem, turning what should be a 1 minute journey into a 5 minute wait.
Breakfast was basic, with limited selection or choice, with the pancake machine out ot action.
Other than at breakfast, there is nowhere to get a hot drink.
The staff were professional and helpful, on one ocassion offering to make some coffee up for us.
February 9, 2014
Rated 5.0 out of 5.0 by BusVis Very helpful staff
Room was very good except the bathroom has no door to close off from the sleeping area which can be a bit awkward.
The separate sleep/bath and living area is otherwise a very good set up.
Staff were very helpful and accommodating making the overall experience a great pleasure.
December 15, 2013
Rated 4.0 out of 5.0 by PNC001 Great Staff, Clean Rooms
Excellent staff, always pleasant and willling to help - rooms are clean and very good house keeping - hotel is getting a bit dated e.g. slow single elevator, heating in the rooms needs to be updated
December 2, 2013
Rated 3.0 out of 5.0 by VictoriaPhil Bathroom needs maintiance
I stayed room 904 and there were issues with the shower rod in the bathroom. The rod is one of those outwards curved ones, which is fine but the mounts were bent. Maybe a previous guest was pulling on it? So the shower curtain would sag into the centre. This was super annoying as I was showering the curtain wouldn't stay closed and would slide to the middle. I would continuously try closing it and trying to hold it. By the end of my shower there was a huge puddle on the floor of the bathroom. Very annoying and shows that they need some maintenance in their bathrooms here.
December 2, 2013