Rated 4.3 out of 5 by 143
Rated 5.0 out of 5.0 by Clean Truck Guy Clean Truck Guy
Always good to be back to my "home away from home". Friendly staff and a well maintained and modern facility.
April 20, 2016
Rated 5.0 out of 5.0 by efoster28 Great night sleep
I like Holiday Inn Express as a chain. Some properties are better than others. This one seemed brand new and the mattress of my king size bed gave me one of the most comfortable night's sleep I've ever had!
April 20, 2016
Rated 4.0 out of 5.0 by km1989 Nicely Renovated
Good location downtown-not too busy, nicely renovated and clean.
April 17, 2016
Rated 3.0 out of 5.0 by Conservative123 Few issues during our stay
Location was geographically good although at night there seemed to be quite a few people just hanging around near the entrance of the hotel after dark.
Internet did not work at all during our stay. This was very annoying. It even didn't work in the lobby business center so I could not print boarding passes and itineraries that I needed.
There was a drink machine but no snack machine. This was also annoying as there is no store close by.
There was a pair of socks in the room when we arrived that were left by the previous guests not sure how the room attendant missed them.
April 7, 2016
Rated 3.0 out of 5.0 by Ric58 Dissapointing location
Scary neighbourhood, transients loitering, renovations ongoing, small breakfast area with packaged muffins, etc.
Very tight parking garage with renovations materials.
Sparse cable TV package... limited channels available.
Loud club next door.
Room condition good.
Staff did their best to make us comfortable.
April 5, 2016
Rated 4.0 out of 5.0 by FY-Ottawa Good hotel for business travel
It's good for business travel purpose.
Clean room, good breakfast, fitness room.
No swimming pool.
Right in downtown.
It's a bit more expensive for personal travel.
April 1, 2016
Rated 5.0 out of 5.0 by friesenberg great experience
Very good customer service. Very good breakfast. Quick and easy check in and check out.
March 26, 2016
Rated 4.0 out of 5.0 by khlo Good location
Hotel is clean and modern,
But HVAC unit is old and dated. Room was either too hot or too cold. Cannot keep a constant temperature setting.
March 7, 2016