Rated 4.2 out of 5 by 72
Rated 2.0 out of 5.0 by 19841984 Fair-Good
I'm never disappointed with IHG. Through and through, they are a quality hotel chain with good understanding of the hospitality industry.
It was unfortunate that during our stay here, the key-card system wasn't working, and we had to be escorted to our room w/ security when wanted to gain access to it. This was more of a nuisance than I was expecting.
This particular hotel comes at a much higher cost than the other IHG hotels in Calgary and area, and other than it being downtown, I can't really understand why. If I hadn't been using rewards points, I would have chosen another one of their hotels.
The exterior of the hotel could use a face-lift, especially considering its down-town. The rooms were up to par with other IHG facilities, but the exterior looked fairly dated.
March 12, 2015
Rated 4.0 out of 5.0 by Ray@ Room and hallway was way too warm
The heating in the room was hard to adjust as there was no temperature reading.
March 10, 2015
Rated 3.0 out of 5.0 by AMufti So so experience but great service
The hotel needs a face lift as it has a very dated look. Elevator for example needs to be upgraded. Service was great but over all qiuality of food and efficiency in re-fills have to improve (there was no cream in the jug when I made coffee at breakfast)
March 9, 2015
Rated 3.0 out of 5.0 by businesstravelertocalgary Quiet Location but Renovating
Quiet downtown Calgary location that will be a great place once renovations are completed. Too many issues related to electrical during the renovations to recommend staying at this time.
March 9, 2015
Rated 3.0 out of 5.0 by worker100 Breakfast was good. Room was comfortable
Parking was tight for full size vehicle. Construction renos were taking place. Hard to open balcony door for fresh air flow. Had to put room on cool as it was too hot. Otherwise good location and comfortable. Staff was helpful and friendly.
March 3, 2015
Rated 5.0 out of 5.0 by Jeffery1 服务不错
The overall is not bad, the environment and equipment are good. The only issue is the internet speed is too slow.
March 2, 2015
Rated 5.0 out of 5.0 by dj31415 Clean and Comfortable
Beds and pillows are 5 stars at this location! Not located in the middle of town, but plenty of great places to eat within walking distance. Staff are always available and friendly.
February 26, 2015
Rated 5.0 out of 5.0 by SSSggg Comfortable place it stay in
Was great experience staying there and the staff was very kind and cooperating
February 24, 2015