Rated 3.9 out of 5 by 23
Rated 5.0 out of 5.0 by poipoix super comfy bed. helpful front desk staff
The bed was super comfy.The front desk staff was really helpful. fitness room is small but has everything I needed.
My only complaint is that there is no HD television.
November 25, 2013
Rated 5.0 out of 5.0 by MBT1 EXCELLENT SERVICE all categories
Really appreciate Cynthia's assistance with reservations,
Rachael's warm welcome during check-in
and friendly conversation during check-out,
Reynold's friendly greeting at early breakfast
and assistance with taxi for our medical appointment,
and warm secure underground parking during bitterly cold night.
November 21, 2013
Rated 4.0 out of 5.0 by VictoriaPhil Good location and what you'd expect from a HI express
Staff are friendly. Decent room at standard Calgary prices. Location is central for business visitors.
October 27, 2013
Rated 3.0 out of 5.0 by CalgaryDavid CalgaryDavid
The building is very old and the rooms are outdated.
First room I was put in was very smelly and I was moved to another room. I had to move again the next day (4 night stay) b/c it was booked.
Staff were attentive and I have no issues with them. The locale is less than desirable too since it is on the edge of downtown with many "interesting" folks around.
Seems very overpriced for an out of date hotel.
October 7, 2013
Rated 3.0 out of 5.0 by Moi2013 Standard room
Standard room. Microwave and fridge useful. Should be more ecological and offer the possibility of using the towels again or not change the sheet. Exercice room unavailable when I was there. No pool, sauna or other facilities to relax. Overall, expensive for what you have but follow the market price.
October 3, 2013
Rated 3.0 out of 5.0 by Rhinoh Great location in Calgary
Stayed at the hotel on business on my first ever trip to Calgary, found that my office was all the way over the other side of town, but this did not matter as the hotel is close to the C-Train station and is in the free ride zone downtown.
I didn't drive so couldn't take advantage of the hotels free parking but the parjade looked safe and secure.
Rachael on the front desk was very helpful and assisted in anything that I requested.
The balcony was strange as it was small and had no furniture on it so it's not like you could sit out there and enjoy a coffee but nice to have.
I always request a room on a high floor for noise but they could not do this for me on this stay, and so I did have the noise of the street and also the hotel has a pub next door where the ocupants come outside to smoke and shout so could hear that also, I was on the third floor.
The hotel overall was nice and when I come to Calgary again I will stay there again, I love that you have a Shaw box with cable guide so that I could see what was on.
Breakfast was the normal Holiday Inn Express breakfast, nice and fresh as always and one day I had an apointment so had to leave early, they gave me a bag to take breakfast away with me.
All the staff are friendly and the hotel was nice overall, I had an enjoyable stay for business.
September 24, 2013
Rated 2.0 out of 5.0 by aprilmr1 Not great
The location is not great being that it is on the edge of downtown. Also the area it is in is apparently is a place where people can pay people for services. (I found this out after mentioning to someone in our office about the area feeling shady) This is not some place I recommend to traveling families. Also the decor is outdated and old. When you walk into the lobby it smells like smoke. Breakfast items well there was not much of a selection and it left me feeling very bland about it. If they do updates and better breakfast they might do better since they cannot really help location.
August 26, 2013
Rated 2.0 out of 5.0 by CraigW My last stay at this hotel
This was my fifth stay at this particular hotel, and I think it will have been my last. I realized that the overall value offered by the Holiday Inn Express and Suites Calgary Downtown is pretty poor. For the surprisingly high cost that I paid, I got unreliable Internet access, long wait times for the single elevator, a crowded parking lot with homeless people harassing me, computers and printer in the business center that were perpetually out of order, and a front desk that charged my credit card for the entire cost of my 5-night stay when I arrived. These are all things that you would expect from a sub-standard motel, not a hotel that purports to be geared towards business travelers. There aren't a lot of business hotels in downtown Calgary, but there has to be something that is a better choice than this. I'm a devoted IHG Rewards Platinum member, but I'll look elsewhere next time I'm in Calgary.
July 26, 2013