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Rated 4.3 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by great thank you, it is as expected, I always enjoy the staff June 2, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff This Holiday Inn is a great place to stay. The rooms are comfortable and clean. The staff is always friendly and helpful to make your stay the best it can be. I highly recommend this hotel. May 29, 2014
Rated 5.0 out of 5.0 by Excellent accommodation & Customer Service Had a great staying in this hotel. Staffs are so friendly, room is comfortable, breakfast is good although most of the time they serve turkey burgers/sausages. I don't eat turkey. May 24, 2014
Rated 4.0 out of 5.0 by Poor management skills, overall good stay! The manager on duty the night we checked could take some lessons from her staff, who were more than excellent. With a few hick ups to start, we had a more than enjoyable stay, well worth the money. Hotel I think may have a few teething problems though over all the bed were great, rooms clean and tidy would recommend for short stay. A little concerned about there green policies as a lot of disposable waste happening. Breakfast basic but was enough. May 16, 2014
Rated 4.0 out of 5.0 by Family wknd This was a great hotel for sleeping 11 of us. We had three rooms and each room had two Queen beds and a sofa bed, very spacious! The only drawback was the breakfast room. It's the weekend, people sleep in a little and go down for breakfast at 9:50am and the breakfast room is closed!!! Like come on, at least stay open until 10:00am!!! That's why I couldn't give them 5 stars on the overall experience:( April 30, 2014
Rated 3.0 out of 5.0 by noisy got in after a 7 hr flight, at 2 am in the morning. Room was warm so turned down the thermostat, which worked perfectly. Only trouble was, a/c was so noisy, only reason my family and I fell asleep was because we were exhausted April 29, 2014
Rated 5.0 out of 5.0 by As usual - Great! Great experience as usual. The staff are pretty friendly, the rooms are nice, the breakfast is good. Can't expect more for the value! Thank you! April 21, 2014
Rated 5.0 out of 5.0 by Great stay as usual Breakfast was normal stay was good - I try to stay at this hotel as much as possible - it is typically very good. April 13, 2014
Rated 4.0 out of 5.0 by Lovely comfortable stay Have stayed at a few Holiday Inns over the years and this has been probably the best experience I have had at one. I understood it was a newer built hotel. Beds were super comfortable, ALL staff were excellent and in fact went the extra mile including lady at breakfast buffet. Breakfast was very good except for the scrambled eggs but I find its like that everywhere for breakfast buffets. Only real disappointment I had was that the hot tub was not very hot and I actually felt physically worse the next day. April 13, 2014
Rated 5.0 out of 5.0 by Business Stay This was my 3rd time staying at this property in less then a year. The rooms are aways comfortable and quiet. Free Breakfast is good and the free wifi internet is also very fast. April 7, 2014
Rated 4.0 out of 5.0 by no toothpaste on the day I stay Good bed, good swiming pool. TV does not have HDMI that allows me to pay movie from my tablet/laptop. No toothpaste , not even at the front desk on the day I stayed. March 31, 2014
Rated 2.0 out of 5.0 by Where's the hot water The property is pleasant on the inside and the staff is great. The property lacks sufficient parking and the parking is all on the north side of the building where ice and snow are an issue. Most disturbing is the hot water system is insufficient if there are a large number of guests using such. Remember to shower early or late avoid the rush and cold water. March 26, 2014
Rated 5.0 out of 5.0 by Any issue is quickly resolved by the staff at this hotel I had a minor problem with a room which was quickly resolved by the staff. the hotel is clean, staff are friendly. I do stay at Various Holiday Inns and this hotel will now be my choice while in Calgary. March 18, 2014
Rated 5.0 out of 5.0 by Large and beautiful room! We really enjoyed our stay. I thought the room was going to be noisy, as we were facing a very busy road, but I found it to be quite quiet! The staff were very friendly. The bed was very comfortable. Overall, we will definitely stay again if we're in the area. March 15, 2014
Rated 4.0 out of 5.0 by great new hotel with helpful staff... This new hotel is not only a great location for the cost and is in a quiet area (perfect for working trips but close to essentials like restaurants and airport for any traveller. Staff went out of their way to provide us "must see" attractions and restaurant choices and including maps and pamphlets. The hotel foyer and sitting areas had new classy furniture and the hotel was especially clean and tidy. Great job!! March 12, 2014
Rated 5.0 out of 5.0 by Enjoyed Our Stay Thanks for a great start to our trip. We were served quickly and warmly. Our family room was great. It is nice to stay at a Inn that takes family #s concerning room to make it an enjoyable stay. Thanks March 9, 2014
Rated 5.0 out of 5.0 by Quality Management The general manager at this location has been exceptional and her staff are a great extension of her commitment to customer service. March 4, 2014
Rated 5.0 out of 5.0 by A great place to stay Staff at this location are amazing. They were There to do whatever was requested. February 24, 2014
Rated 5.0 out of 5.0 by Good location and great room We just spent 3 night there while on a mini vacation in Calgary. Had our grandson with us and it was a great place to relax after a day of shopping/visiting. Large, clean rooms with pools and small waterslide which we all enjoyed. The coffee and tea are always on and breakfast was served in the hotel as part of our room cost. Highly recommended. February 22, 2014
Rated 5.0 out of 5.0 by Customer Service at it's Best It is not too often you are made to feel at home when you are constantly on the road. The cheerful staff at Calgary HIE were a refreshing exception. Great service and nice facility. February 15, 2014
Rated 4.0 out of 5.0 by Good stay...until checkout Nice clean hotel, not bad location close to airport. The rooms are clean and nicely furnished. I have stayed here 3 times in the last 6 months in a couple different rooms and all 3 times never got the express checkout (I am a platinum member). Not the end of the world but last time there was a lineup to checkout and of course I was pressed for time. I asked (again...) about this and was told (again...) my profile did not asked for express checkout (???). I spend about 80 nights a year in hotel rooms, this is the only one that I have this problem with. The lady looking after me apologized and said it would be fixed (again) and for my trouble said she would credit my account with points. Nice gesture I thought, except a couple of months later no such points appeared, and my trip to Calgary last week was to another hotel. I would likely try staying here again but the hassles left a sour taste afterward. January 25, 2014
Rated 5.0 out of 5.0 by Great value Staff very accommodating. Would stay again as car parking while away on trip was free. January 17, 2014
Rated 5.0 out of 5.0 by Amazing Staff The staff at this property is top notch. Responsive, polite and service oriented. January 15, 2014
Rated 4.0 out of 5.0 by Quality That Can Be Relied Upon Shuttle service to airport is a superb amenity! Rooms and common areas are very clean. January 15, 2014
Rated 5.0 out of 5.0 Great Stay Nice new hotel. Stayed for a family trip but liked it so much will change to stay there for next business trip. January 3, 2014
Rated 5.0 out of 5.0 by Good room Very nice room, good service even over Christmas break December 29, 2013
Rated 3.0 out of 5.0 by Room cleaniness The sofa bed had not been made and had previous guests hair on it. Called down to front desk and they did respond very promptly. The only issue was that the person sent to deal with it was the shuttle driver who told us he did not know where they kept the blankets/duvet and he did not really know how to make the bed. So as a guest I was making up the bed and stripping other peoples dirty sheets. I did talk to front desk managers in the morning concerning this and I am sure they will address this. The carpet also was dirty and could have been vacuumed better. On the plus side it was great to be able to leave our vehicle at the hotel while we were away. December 23, 2013
Rated 4.0 out of 5.0 by great location great location. friendly staff. comfortable rooms. December 19, 2013
Rated 3.0 out of 5.0 by Not you typical Holiday Inn Express Was not greated as a IHG platinum member, express checking wasn't ready, When I left the hotel and the staff didn't do express checkout I asked about that and was told at this location we like to say good bye to our guests so we don't do express checkout. One of the reasons I chose Holiday Inn Express when it is available is specifically because of express check in and out. Travelling on business it usually saves me time and agrivation. Doesn't seem to happen in the Canadian Hoilday Inn Express hotels though. I've had this experience in Toronto as well at two different locations. If you aren't going to give the Express service I expect, I wiss you would reflect that in the title of the Hotel so I know what to expect ad give myself extra time to check out. December 16, 2013
Rated 5.0 out of 5.0 by Clean & Friendly Had a great stay. The staff were friendly and helpful. The rooms were clean. November 11, 2013
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