Rated 4.0 out of 5 by 57
Rated 5.0 out of 5.0 by FHT32 Courteousness and attentiveness of Gregory, front desk.
Gregory was very accomodating to us. He went out of his way to make sure that we were comfortable. Gregory was very sincere and concerned about our comfort and accomodations. He was under very stressful conditions due to the large number of people checking in during bad weather. Yet he was very accomodating withus. He did not let the unusually busy time effect his attention to us. I certainly hope Gregory is on duty when we return.
January 16, 2014
Rated 5.0 out of 5.0 by Vickmail friendly helpfull desk clerk
Great and beds were comfortable. Breakfast hit the spot before we left.
January 14, 2014
Rated 4.0 out of 5.0 by RitaAndBill Pleasant Stay
Room had 2 beds, although we had asked for 1 king when we called the toll free number to reserve it. But the bed was comfortable, and both the room and bathroom were clean. Breakfast was good. Good location, not far off I-75.
January 14, 2014
Rated 3.0 out of 5.0 No Coffee
After traveling all day and most of the evening we checked in to the hotel. Due to a blizzard up north we checked out around 5:00 am and much to our chagrin there was no coffee in the lobby for guests!! What hotel doesn't have coffee for its guests anymore? Needless to say we were quite disappointed.
January 9, 2014
Rated 5.0 out of 5.0 Great place to overnight
Our stay was as great as we expected any HI-Express to be. The staff was friendly and helpful. The rooms were spacious, up to date, and clean.
January 6, 2014
Rated 4.0 out of 5.0 by Buzz McFly good room
the front desk ladies upon check in were friendly and courteous. the check in went smoothly that late at night. there was hot water and coffee in lobby ready to go however no cookies just crumbs. was not offered my complimentary bottle water or offered a late check out as a member. Room was good and comfy. Left in morning at 6 am. I had to ring a bell for front desk service at 6 am. Asked about coffee or hot water since breakfast didn't start until 6:30. Was told there wouldn't be any "cause the breakfast lady hadn't shown up yet". Left to continue trip south with no morning coffee. that wasn't cool
January 5, 2014
Rated 4.0 out of 5.0 by Gymdawg What keeps bringing me back
It is the extremely comfortable beds! After a long drive of 16 plus hours, it is the mattress that I look forward to. The peace of mind because of your security. Both of these help make the high room price bearable.
December 28, 2013
Rated 2.0 out of 5.0 by delight1 Update to prior comments
My family experienced the death of the matriarch and a group stay was planned at my suggestions. My experience wasn't great, and I commented online. I really didn't expect a response, but I had the most pleasant young manager call me. She took all my information after asking what were my expectation from HI, and I said what ever you would have expected had it been your issues.
Within a few days, I was refunded my money, and provided a gracious letter to come again.
Courtesy always wins out. I wasn't expecting a thing, and have to say, I received what Holiday Inn stands for, Customer Service.\
Yes, I will recommend this one and others. I thank the person who personally handled my issues.
December 22, 2013
Rated 4.0 out of 5.0 by David1313 All good except...
I stay at this hotel several times a year. The staff is friendly, the rooms are okay and you can't beat the weather in the South! However, if you travel as much as I do (Platinum member) I need to work off those meals while on the road. The exercise room is small but doable. The only problem is the treadmill speed has not worked for the last four visits I've been there. I've notified the management each visit but to no avail.
December 9, 2013
Rated 3.0 out of 5.0 by Vickypilar average hotel
good attention, not great, hotel is good, price is normally high for the service you get
December 4, 2013
Rated 4.0 out of 5.0 by Lrbkmb Outgoing staff
We arrived late and the staff put us in a handicap room, which was comfortable. The tv had problems but the outgoing staff did their best to fix it. The rate was excellent and the staff very hard working and outgoing.
November 29, 2013
Rated 5.0 out of 5.0 by HRay44 Overall a great experience as usual
Everything was really nice. The only disappointment (such as it is) was breakfast. We use HIE all the time and know that it varies from place to place. What is funny is the one that was the best when we were out west was an older woman who evidently had experience in cooking and learned some things that only come from experience. She wrapped each biscuit with saran wrap which kept it warm and soft. Everything we ate showed it was handled with love and only wanted to put out the best. The breakfast here showed that less care was given as eggs were like plastic, bread hard around edges as was rolls and bananas were to the point I would have just not put them out. The person here was a young girl who probably did not have the experience of the older lady. Not a big deal, just a comment and in no way makes one iota of difference as to where we will stay always in the future. Thank you.
November 18, 2013
Rated 5.0 out of 5.0 by KRPTraveler Very Good Sleep
The stay was great. One of the best beds that I have ever slept on in a hotel.
November 6, 2013
Rated 5.0 out of 5.0 by AZTravel Good location.
I picked this place based on its location and it worked out even better as it is a very nice and quiet hotel.
November 2, 2013
Rated 3.0 out of 5.0 by PauHl quiet room, good price
quiet room, should have been a little cleaner. had 2 levels of firmness for the pillows.
October 18, 2013
Rated 2.0 out of 5.0 by JamesPO less than a positive experience
I have stayed at this hotel for more than 5 years as I travel through the area or working there. The expereince is getting less and less enjoyable as the hotel is in dire need of renovation. The prices seem to be going up every stay in the process. I stay in a hotel on the average of 20 nights a month and only looking for comfort and a quality room for the value, this hotel is no longer fitting the bill for me. The management and behind the counter staff really don't seem to even want to be there. I will look for another hotel in the area.
October 17, 2013
Rated 4.0 out of 5.0 by Anonymous77 The Staff Make the Difference
The main thing I like about the Holiday Inn Express brand is the standardization. All properties are basically the same.
What makes the difference is the staff. They are excellent and do more than they have to to make sure you are satisfied.
This is my regular hotel when I am in the area and I don't see that changing!
September 29, 2013
Rated 5.0 out of 5.0 by okeedorothy Great stopover
We have been making frequent trips from Florida to Ohio and have been in search of a good stopover. The Calhoun Holiday Inn Express fits the bill to a T. The facility is clean and well kept. The pool and fitness center are great. The staff are extremely friendly and helpful. For this picky eater and coffee snob, there could have been a better selection of fresh fruit and the coffee could have been hotter...otherwise, a perfect stay.
September 6, 2013
Rated 1.0 out of 5.0 by larrylwr Worst staff ever for a HIE
Upon arrival, desk clerk insisted this was our "free night" of the year, although I had a confirmation that it was paid for with points and cash. Also, room requested was for double beds, and we were given a room with one king. All this, and the hotel was not nearly full. The next morning another male clerk was almost verbally abusive about my complaint. Will never stay at this HIE again.
August 30, 2013
Rated 5.0 out of 5.0 by Bobby1984 Great service
Comfortable Bed and great service with helpful staff
August 25, 2013
Rated 5.0 out of 5.0 by Anonymous77 Nothing special, but the staff Is superb!
This is a typical HI Express. Good location, clean and comfortable, but the staff makes it better than most. They will go out of their way to make your stay great!
August 19, 2013
Rated 4.0 out of 5.0 by Today65 Comfortable bed and contemporary, clean room.
Great stop on our way home from Florida. Comfortable bed and nice clean room. Great service at the front desk. We have stayed at several Holiday Inn Express hotels. This one didn't serve pancakes at breakfast. The breakfast area was dirty and no hot water to make oatmeal. We asked one of the breakfast workers. She could not speak English and had to go get another worker to help us. We wish our experience at breakfast could have been better and topped off a great room:-(
August 18, 2013
Rated 5.0 out of 5.0 by CathyS67 Comfy
We have stayed at this hotel several times over the past few summers and have always found the rooms clean and the staff friendly and helpful.
August 6, 2013
Rated 3.0 out of 5.0 by ladygardner nice, but was it clean?
Everything was just right except: 1) it was very apparent the floor was not vacuumed (grass clippings, Pringles lid), causing me to wonder how often it actually is vacuumed and 2) the sheets smelled musty causing me to wonder if they had been changed since the last guest slept there. Not a good feeling in the middle of the night. Pool was small but serviceable even for laps. Everything else seemed clean. The check-in clerk was outstanding. The check-out clerk seemed confused what to do with my comments after she said “how was your stay?” and I told her the above. Skipped it on the return trip.
August 5, 2013
Rated 3.0 out of 5.0 by amart001 The night at the Calhoun, GA Holiday Inn Express
This hotel is getting dated. It doesn't have a "fresh smell and needs to be updated.
The elevator is slow, the front desk is so,so but the breakfast is typical "really good" HI Express type of breakfasts.
Stay here, if you are on your journey thru Georgia on I75 for the night, but not longer and use your points for a cheaper rate.
August 2, 2013
Rated 5.0 out of 5.0 by Hazel8 Friendly staff
We really enjoyed staying at this location. The staff were friendly and helpful.
July 24, 2013
Rated 5.0 out of 5.0 by TDtravelers quick overnight
Just what we needed in the middle of a long drive to Florida. Recharged the batteries with a comfortable room and a good breakfast.
June 5, 2013
Rated 1.0 out of 5.0 by Nateinindy Calhoun Smokey Experience
My family and I had been on a week's vacation and stayed in 3 different Holiday Inn Express. Our first two places were amazing. Then we arrived at Calhoun, when my husband went to check in he was informed that we had registered for 2 rooms instead of one. He tried to show the staff, named Rita, that our registration on his phone was for one room, but Rita refused to even look at the confirmation. After several minutes of my husband saying we did not book 2 rooms, a second employee finally intervened gave the second room to the family behind us that did not already have a room. So we thought this would be end of our troubles until we entered our room and saw that it was a king bed in a smoking room. We had reserved a standard non-smoking room. We are a family of 5 with three young children under the age of 6 so sleeping in one bed was not going to work. Plus I did not want my children subjected to a room that spelled horribly like smoke! My husband went down to fix the problem and the only solution that was offered to him was to give him a roll away bed for free-- a total compensation of ten dollars. Needless to say our night was not restful or relaxing as the smoke smell was very prominent. We woke when breakfast started so that we could leave the room and the smell. This experience was very unpleasant and was even more disappointing since my husband is a Priority Club member.
April 11, 2013
Rated 4.0 out of 5.0 by Smiley63 I asked for a comfortable bed and received it.
Had a problem with the TV remote. I could not get the programs on and called the desk for assistance. She tried to tell me how but the screen was saying satellite problems. The desk clerk said the direct cable person was there that day. I asked her if she could come and fixed it but she said that leaving the desk was not an option. I used the reset button and continued to get the channels to come up. No luck, same saying about satellite problems. She (desk clerk) returned the call and told us to move to another room for TV reception. We agreed. That TV came on and was running as usual. The desk called and I told her everything was ok. She let me know that they went and checked our first room on the TV and said she got the TV to come on without any problem. Sounded condescending and made me feel uncomfortable that I was not capable to correct the TV issue. I thought she couldn't leave the front desk.
April 9, 2013
Rated 4.0 out of 5.0 by alwaystraveling4u comfortable room but missing linens and no extra blanket
we had a pull out sofa but no extra linens for it and when we asked forextra blanket, there were non. I understand they had a full house
and were probably short of everything. Thank goodness we had
couple of blankets that kids brought from home. However, we survived the night and overall it was comfortable stay.
April 4, 2013