Rated 3.9 out of 5 by 90
Rated 2.0 out of 5.0 by JLM54 Great customer service but lousey pull out couch!
I have stayed at a holiday inn express before and it was great.....not so much this time. We got a room with a king bed & pull out couch.....the king bed was fine, but the pull out couch was awful...the mattress was sooo old & worn out you could feel the springs to the bed.......they brought us a roll away bed but that was just as bad.....but the good news is......they took 20% off our bill which was awesome......the people working the front desk were great! I will stay at one of their hotels again for that reason.
July 16, 2014
Rated 4.0 out of 5.0 by SS23 Friendly staff
Kyrsha at front desk very friendly, as were the rest of the staff. Greeted us as IHG member w bottle of water and granola bar. Cookies and coffee avail in lobby. Bathroom very small but towels were soft. Bed too hard for my liking. A/C unit worked but was loud. I would give 5 stars if bed were more comfortable.
July 14, 2014
Rated 5.0 out of 5.0 by Jbb2014 love this hotel
I Love the staff at this hotel they are always friendly. They make you feel right at home.
July 13, 2014
Rated 3.0 out of 5.0 by ElPasoVette Good location
The location is very good and convenient to Ventura and Santa Barbara. Camarillo is a nice town also. We have a service animal and one of the desk clerks was hostile about our dog. The carpet in the halls and room should be changed and the property generally freshened. The housekeeping staff was quite pleasant.
July 10, 2014
Rated 3.0 out of 5.0 by Bix_85 Very Clean Hotel
I have stayed at many holiday Inns and have always had a pleasent stay. Staff is always great but at this one I am very dissapointed with the front desk girl yelin who checked me in, she had no emotion, no good way of gretting me and my family she did not make me feel welcome at all. It seemed as if she hated the world. Let me tell you this is not the type of person you want working for your beautiful place she just does not fit in. I hope next time I come I don't have to deal with her rudeness, other than that I loved everything especially the heated pool that is a big plus. Breakfast as always was wonderful. I hope to return very soon. Keep up the great job with how clean and fresh you keep your hotel.
July 10, 2014
Rated 2.0 out of 5.0 by MimiBk Unaccomedating
Arrived late in the evening. Had made reservations for 2 beds, 3 people. Called later and asked for handicapped room if available as my mom has mobility issues. Upon arrival, we were given a handicapped room but only 1 bed! The staff said they had no other rooms and would "try" and get a roll away for us. My brother's room had 2 beds as originally they had 4 in their party. Only 2 showed so he switched rooms with us. Staff admitted their error but couldn't have cared less about doing anything to correct it or credit us for the problem.
July 9, 2014
Rated 5.0 out of 5.0 by TamalC Good location, pleasant stay
The first thing that pops out about this hotel is how conveniently located this is. Business or leisure, you are pretty close to major business centers and beaches and you are right off of the freeway. Need a car to stay here though.
I loved the friendliness of the staff and overall willingness to take care of the guests.
Breakfast was disappointing but anyone who stays in Holiday Inn hotels a lot will tell you about most of their properties.
Bathroom was clean but seemed a little old - hence some chips and marks on the fixtures, but now I am being too picky.
Overall a good experience with the family.
July 7, 2014
Rated 3.0 out of 5.0 by slee201 Nice location for outlet shopping
The location of this hotel is just 5 minutes away from the Camarillo Outlet. It's a perfect choice if you plan to stay one night before your crazy shopping.
July 7, 2014