Rated 4.1 out of 5 by 114
Rated 3.0 out of 5.0 by Raj10 Clean Rooms but Poor Breakfast choices and Service
We recently stayed at this Holiday Inn for a short vacation near the beach. Looks like hotel is upgraded recently and although it is little expensive for a holiday inn rooms are nice and clean. Wireless internet is good and had fast check in and check out. However even though there is a flat screen TV in the room there is no High definition.
The complimentary breakfast area is small and too crowded. There is virtually nobody there to assist and took long time to even refill the food which is pretty much gone by the time they refilled it. Had tough time scrambling through the area with a 4 year old.
If you are looking for a clean hotel near the beach within a reasonable budget I recommend this hotel. However prefer going to a nearby IHop for breakfast.
July 2, 2014
Rated 2.0 out of 5.0 by Free Independent Traveler Disappointed in Carpinteria
Needs workers who care about who they are serving.
June 27, 2014
Rated 5.0 out of 5.0 by pingle Good position for nearby beach
Newly decorated and re-furbished, this is a very comfortable motel. Beds are superb. Ask for a room not overlooking the Freeway for peace and quiet. Pool area also refurbished and poolside furniture is comfortable, although more might be required. Staff very helpful and knowledgeable. Hotel directory not available in the room and, depsite it being requested 4 times and promised one would be found, it never materialised. This meant we had no details to hand re facitlities, times etc. Washing and drying facilities were appreciated for holiday travellers! Lovey beach nearby with free parking and many restaurants in the near vicinity. Highly recommended.
June 24, 2014
Rated 5.0 out of 5.0 by Bea52 Oustanding Hotel
Great accommodation, awesome staff. Professional & friendly.
Clean, fresh paint & new furniture. Great to have microwave & frig in room.
Pool area clean nice
June 23, 2014
Rated 5.0 out of 5.0 by xpmac2 Had a good stay
Hotel was recently remodeled so the rooms are fresh and clean with new funiture and carpet. Front desk clerk is pleasant and helpful. I stay here at least once a month.
June 19, 2014
Rated 5.0 out of 5.0 by ryatri Newly renovated Hotel
Clean and Comfortable. The food can use some upgrading
June 12, 2014
Rated 5.0 out of 5.0 by MuzzysMix Convenience transformed
Have stayed at this property as it is proximate to family in the area. However, was able to experience the completed remodel this past visit and I now am looking forward to the next time spent IN the hotel. All the changes made were improvements and done in a tasteful palette: colors that are calm and relaxing, furniture choices and placement create a more spacious feel in the room, and luxury touches . . . comfortable beds, linens, bath products were upgraded. Dining area incorporated better use of space to accommodate more people . . . which is busy in this location. Heated pool a hit with the kids; relaxing downtime for adults in lovely setting. Definitely would recommend this location to anyone traveling to Carpinteria/Santa Barbara area. p.s. Glad they kept the smiling/polite staff that I always encounter!
June 11, 2014
Rated 4.0 out of 5.0 by Joyce B Nice family hotel with convenient hot breakfast
Great place to stay to enjoy this quaint beach town. Be sure to go to Tony's Italian Restaurant
June 9, 2014
Rated 3.0 out of 5.0 by scotta2222 comfotable
A little overpriced for the experience. Nice room and a good breakfast. Hotel down the street is a third of the price for as nice rooms.
May 31, 2014
Rated 5.0 out of 5.0 by namtaitai Great hotel!
Very clean hotel room. Room deco was very cozy and extremely clean. Breakfast is great with a lot of different choices. Staff was friendly. Plenty of parking spaces. Love the fact that there are many electric outlets in the room that are easy to find. Also love that plenty of disposable cups are provided to ensure hygiene. Check-out was very fast and easy, you only need to leave keys inside the room. Location was great. A/C was perfect, bed was very comfy. Water pressure was very good. But I do not like the bathroom door that it closes but itself, I have to use a shoe as a stopper.
But overall it is a very excellent hotel. Strongly recommend!
May 30, 2014
Rated 2.0 out of 5.0 by frequenttraveler1k Paper thin walls
It was past 2:00AM and we could not get a decent sleep as we were hearing all the laughing and shower noise from the room next to us. I suppose there is barely any insulation on these walls to block the noise. Other than that the hotel was great with everything looking new.
May 29, 2014
Rated 4.0 out of 5.0 by Jan2005 We stay here always
We have been staying at this Holiday In Express for a few years now. We have 2 small dogs and this hotel is "Pet Friendly" and they are very fair with their pet policy. The grounds are excellent for walking the dogs. The rooms are larger than average, bed is very comfortable and the bathrooms are a good size also. We had a microwave and refrigerator which is really a benefit when traveling.
Holiday Inn Express is the BEST VALUE FOR YOUR MONEY. I WOULD HIGHLY RECOMMEND IT.
April 22, 2014
Rated 5.0 out of 5.0 by Pasquale25 Clean updated renovations
Recent renovations bring a fresh new feel, great proximity to the beach.
Highway is a bit noisy.
March 27, 2014
Rated 5.0 out of 5.0 by Homeward_Bound What a Nice Hotel!
I enjoyed staying here so much. I was in a recently renovated room with 2 queens. It had a couch and sitting/working area. The TV is a big flatscreen that swiveled so I could watch it from the couch or my bed. The heat and a/c worked great. The bathtub was actually big enough to take a bath in. Towels were thick and large. Bed was VERY comfortable. I really appreciated that they have both firm and soft pillows, and extra blankets and sheets in the closet. Breakfast was pretty decent, although I'd love to see gluten free options in cereal and breads. Overall, I felt very comfortable in this clean and well-conceived hotel. The staff were friendly and helpful. Great place! I hope I can stay again.
February 23, 2014
Rated 5.0 out of 5.0 by Charlie313 Great stay!
Staff was great, beds and pillows comfortable and the breakfast was great.
February 22, 2014
Rated 5.0 out of 5.0 by MSHUITZI Business trip
The hotel has been updated with a recent renovation. The rooms are smart and comfortable. The location of the hotel is less than a 10 minute walk to downtown Carpinteria, and the beach across the street. The staff is courteous and willing to help. Overall, I would make this my only hotel to visit when in the Carpinteria area.
February 15, 2014
Rated 5.0 out of 5.0 by Nice Stay Great location near Santa Barbara
Stayed here while visiting my daughter in Santa Barbara. Location was great near downtown Carpinteria and just minutes to SB.
First time we brought our pet and there were many grassy areas and sidewalks to take a walk.
Beds were EXTREMELY comfortable, nice size TVs, and nice shower heads!
Staff was extremely friendly and attentive.
I would definitely stay and recommend this property. Good value for the $
February 12, 2014
Rated 5.0 out of 5.0 by Otis Clan Great place to stay in SoCal
We really enjoyed our stay in Carpinteria. Even though they were still finishing their renovation, our stay was not disrupted at all. The close proximity to the beach was amazing. We will be back!
January 2, 2014
Rated 1.0 out of 5.0 by SuzPiano Usually, a great place, but current maintenance, updating work made I recent stay unacceptable.
I was given a recently upgraded room upon check in, but the smell of chemical or glue made me nauseous. Thankfully, they moved me. Unfortunately, the next morning, I was awaken by drilling and pounding noise at 8 am :-( I had to tolerate the noise the entire morning. I decided to have an early breakfast at 8. They did not serve orange juice, only apple juice. I did not se any fresh fruit available, not even a banana!
As I said, normally, I enjoy my stay, have been a regular guest for 15 years!
December 16, 2013
Rated 1.0 out of 5.0 by Zzxx Not for me again!
They could not find luggage cart at check in or out. Employees smoke right of front door and it stinks. Employee let doors slam early in morning so we could not sleep. I know they were doing some construction but cleaning staff was making the noise. No luggage carts......not good!!!!!!!!!!!
December 12, 2013
Rated 2.0 out of 5.0 by Raquel1983 Cleanliness is not there best quality
I am a regular at this location and there was one experience where I had stated that the maids need to check under the beds always, I stayed there and there was an empty soda bottle under the bed this is the second time I have found trash under the beds. Also the tubs can use scrubbing and bleach in the drains I saw a bit of mildew super gross!
December 5, 2013
Rated 5.0 out of 5.0 by Bmackh Best among the best
I travel for research to universities around the United States, and I've stayed at many an IHG site. By far....and I do mean BY FAR...this has been the best, most quiet, cleanest, and friendliest facility and staff I've EVER come across! Thank you! Thank you for making my stay such a quality experience. Thank you for a friendly and knowledgeable staff! Thank you for the spotless cleanliness!
November 20, 2013
Rated 1.0 out of 5.0 by AMYSC4 Terrible Experience
My family and I had a terrible experience. We stayed for just one night and the day we checked in and settled in the room, we found that the air conditioning was broken. And then, the next morning when we woke up, there was no running water! We then called the front office and the lady said she would call right back but then she never called back. And then when we called again, no one picked up. We then went downstairs to try to talk to someone but there was no one there. We couldn't find anyone to talk to find out what was wrong. It was a terrible experience and the service was terrible.
November 17, 2013
Rated 3.0 out of 5.0 by Luna17 Nice Hotel
The hotel was nice and clean. They are remodeling one site but that didn´t bother us. We booked one suite for 5 people but the room was way too small for 5 adults. We had to book an extra room. With two rooms we had an relaxing night.
November 17, 2013
Rated 5.0 out of 5.0 by Mike1117 Staff is very friendly and helpful
Great location. Stay at this Holiday Inn on business 4 to 5 times a year because the staff is very friendly and pays attention to small details that make a big difference in your stay.
Recommend this property highly. They are currently refreshing the rooms which will be another reason that makes this Holiday Inn a great place to stay on vacation or business.
November 11, 2013
Rated 2.0 out of 5.0 by mare45 Needs upgrade and repair
Room and service were okay but for the full weekend price too many amenities were out of service with no on-line notice: pool, spa, ice machines, pancake machine all non-working. Major remodel of one wing was taking place. But MAIN complaint was terrible urine odor in stairwell! Other hotels manage pet guests! Won't stay there again.
November 5, 2013
Rated 1.0 out of 5.0 by IHGmember2013 No TV, Gym
I was very disappointed during my recent visit. Stayed all week and the TV DID NOT WORK FOR THREE DAYS! Had issues with the bathroom cleanliness, had black TAR like stuff on the mirror and had to be moved. The last thing I want to do after a long day at work is pick up all my stuff and move to another room...again!
GYM has broken equipment.
The property is certainly not at par with other IHG properties.
PROS: Very friendly front desk staff, location.
Cons: Sadly many....
The front desk apologized for the issues with my stay and said they would give me extra points for my stay......Yet to see any of those points!
As a Platinum member I travel a lot and was very disappointed.
October 23, 2013
Rated 4.0 out of 5.0 by 1951Greg Clean, Quiet and Friendly
All you can expect from a Holiday Inn Express. Clean, well kept and friendly.
October 17, 2013
Rated 4.0 out of 5.0 by JTNY Nice Hotel
The room is nice a big. The bed is comfortable. I recommend this property to whom is traveling to Santa Barbara area.
October 15, 2013
Rated 1.0 out of 5.0 by amfm Worst stay
the hotel was very dirty,the location looks like the getto.
the room carpet , furniture and bathroom stained and dirty.
the breakfast had very few choices , no fruit.
I will never stay here again. waist of money.
October 11, 2013