Rated 4.2 out of 5 by 153
Rated 5.0 out of 5.0 by KimSanDiego Best location Best Price
We loved the hotel because of the location. The price was great. The hotel was well kept and cute. Comfy room. Great staff.
June 12, 2014
Rated 5.0 out of 5.0 by aboveH2O Perfect Santa Barbara location
This location is especially ideal for anyone arriving in Santa Barbara by train. It is a short walk from the train station and is centrally located near shops and dining. The wharf and beach are also within walking distance. The hotel has some "old word" charm to it and a pleasant communal balcony for relaxing.
June 12, 2014
Rated 5.0 out of 5.0 by CoTony Extremely comfortable room
Perfect location and friendly attentive staff. Wouls stay there agian.
June 11, 2014
Rated 3.0 out of 5.0 by Roqnrod High price little rest
This hotel is across the street from a Pub. The people from the Pub tend to party outside the door. The front facing rooms are horrible because of this. Customers should be made aware of this when being put in these rooms. I am not a complainer but I would of slept better next to a train station. Outside of that the Hotel has a location close to alot of shops and restaurants. It is also a short walk to the ocean. Rooms are clean and the breakfast was surprisingly good. If I stayed here again I would have to be guaranteed a back facing room.
June 10, 2014
Rated 5.0 out of 5.0 by TJNP Superb!!
Excellent property!! We always enjoying staying here.
June 8, 2014
Rated 4.0 out of 5.0 by paul657 Superb location, comfortable hotel
We picked according to location, which proved a good decision. Restaurants and shops on State St are very close walking distance and high calibre. University crowd everywhere, which was nice. Nice stop for us would have been better if we'd stayed a 2nd or 3rd night.
June 5, 2014
Rated 5.0 out of 5.0 by Grago Oldie but a goodie
This hotel is in a historic building and in a great location.
It was very clean and had. a lovely fresh smell when you walked in and all the way thru the passage ways.
It is right in the heart of the Cafes, bars shops etc but you can't hear any noise.
A lovely stay and we would recommend this hotel.
Maybe a bit pricey, so are a lot of the hotels in Santa Barbara.
June 5, 2014
Rated 5.0 out of 5.0 by SantaB2014 comfortable bed, clean room and quick check in/out
The Holiday Inn Express in Santa Barbara met all expectations that I was looking for and they were:
Parking, quick check in/out, clean, comfortable bed and location.
June 4, 2014
Rated 4.0 out of 5.0 by Simi Valley Jeff Too much noise
If you're going to stay at this hotel, make sure your room faces inward toward the courtyard (not the street). The street noise from the bar across the street will keep you up all night.
May 31, 2014
Rated 5.0 out of 5.0 by Sos67 Great Service from Emanuel at Front Desk but average room
Front desk service agent went out of his way for me to secure a room at another location in Los Angeles. Emanuel was fantastic to deal with. Unfortunately I forgot to give him a nice gratuity for his service.
Otherwise the room was OK, even though I had a small ant infestation in the bathroom and on the desk.
May 20, 2014
Rated 4.0 out of 5.0 by NICHELINI FRIENDLY STAFFS
PRO: HOTEL IS IN THE MIDDLE OF ALL THE ACTIONS, CLOSE TO BEACH. GREAT STAFFS AND SERVICES.
CON: VERY OLD BUILDING, ALTHOUGH REMOLDED, NOISY AIRCONDITION, CAN'T SLEEP ALL NIEGHT.
LOTS OF ANTS INSIDE THE ROOM ALONG THEWALL, EVEN ON MY BED!
May 19, 2014
Rated 5.0 out of 5.0 by bob06 Great location and helpful staff
We greatly enjoyed our stay in Santa Barbara. The staff was most helpful in directing us to restaurants and to attractions. There are some excellent restaurants within easy walking distance. We always enjoy historic hotels and this one has some history attached to it.
April 16, 2014
Rated 4.0 out of 5.0 by Canadian eh? Convenient location and great service
We recently stayed for 3 nights and found the staff to be excellent at this hotel. The bed was very comfortable, although the room none too large. We expected the room size to be about what it was, since the hotel is an old one with a very good location downtown. The building seemed to be in good condition. Being able to use the bicycles was a special perk as was the wine reception. It was nice to have some variety at breakfast.
Very enjoyable stay.
April 10, 2014
Rated 5.0 out of 5.0 by IJHA Excellent staff and service
This is an older property with some aspects requiring re-modelling, specially Windows and bathrooms.
Staff are exceptional, very friendly and straight onto any problems or query raised.
The wine reception on a Monday and Wednesday evening whilst my group was there was very welcoming. I think the hostess was called Audrey? She did a great job and was extremely friendly.
I would definitely come back again and bring my group.
Note, it was one of my groups 50th birthday and the Hotel manager Tanner Reyes went above and beyond the call of duty to ensure she had a very memorable stay.
Keep up the excellent level of customer care.
March 31, 2014
Rated 4.0 out of 5.0 by 50Cas Large clean room with great location
The room and bathroom was comfortable, spacious and clean. The staff were friendly and helpful. Location was great. Wine reception, supply of free water and wifi access made the stay even nicer.
March 30, 2014
Rated 4.0 out of 5.0 by Debbs1 Cozy room and excellent location
Great stay. The hotel has a nice design that blends well with the area and it's very clean. Rooms are not large but they are very cozy and the beds are comfy. Noise can be heard from doors being opened and closed but it wasn't too much a bother. The location is amazing, you can easily walk everywhere. Staff were very helpful and friendly. Free parking would be an improvement.
March 13, 2014
Rated 5.0 out of 5.0 by Roberto63 Great location, clean hotel, strongly suggested
I have been in this hotel since 2007/2008 always the same good level. Always clean! Good value! the staff always effective!
March 3, 2014
Rated 5.0 out of 5.0 by David6197 Convenient and great place to stay
Had a great stay. The beds were super comfortable, which gave a really good night's sleep. The location is very convenient to the shops and restaurants, for it is walking distance. I will definitely stay here again, when in Santa Barbara!
February 27, 2014
Rated 4.0 out of 5.0 by Honolulu star Great location
Very close to all types of restaurants and shopping. Room is large and quiet. My colleagues stay at 2 other hotels in the area, one had a nicer room but very small and expensive, the other also smaller room and further away. Bed is OK. Noticed a lot of dust under the table when we had to plug in our phone charger. Breakfast is OK, nothing to write home about. Staff is friendly and helpful.
February 26, 2014
Rated 5.0 out of 5.0 by Kingstar Close to great dining
Close to great dining and transport.
Parking was difficult at times but Valet available.
February 25, 2014
Rated 5.0 out of 5.0 by LH831 Another great stay
Once again, another great stay at the Holiday Inn Express Santa Barbara! I didn't have my favorite room this time, and the room I had was great except for a little noise at night from the activities outside!
When I checked out, Kim noticed I did not have my usual room accommodation and right away asked how this room was, which is really above and beyond! Thank you again Kim, Tanner and your staff for the exceptional service! I love coming here and you all are always so nice!
February 15, 2014
Rated 4.0 out of 5.0 by jepstein good location
The location is fine, but the trash t rucks come every day before 7 am and are the loudest trash trucks I have ever heard!
There is not enough drawer space in the room.
February 8, 2014
Rated 3.0 out of 5.0 by JayZ29 Friendly staff and pleasant experience overall
Two issues: There seems to be a dance club on State Street very close to the hotel. We stayed in a room on that side of the building, and we could hear in our room the music coming from the club until very late at night, which was very annoying. Another issue is that we could clearly hear the sound of toilet flushing from our neighbor(s), which, I guess, is expected from an old building. Otherwise, it was a pleasant stay overall. We had a choice to go to a different hotel, but we chose Holiday Inn Express because I always liked their breakfast.
January 27, 2014
Rated 4.0 out of 5.0 Nice location with friendly staff
I was visiting with friends on a weekend. The staff was friendly and the room is very clean. The location is a big plus!
January 16, 2014
Rated 3.0 out of 5.0 by Aghabob Very professional staff
We didn't get two queen beds for the first night despite specific request at the time of reservation. There were some serious issues with terrible roller bed and fan noise at night, But we received great service from the front desk. Emmanuel, Tanner and Kim were very friendly and accomodating.
January 8, 2014
Rated 3.0 out of 5.0 by jebesta Review
didn't get breakfast the last day because they ran out. offered to make more, but it didn't fit into our schedule. felt breakfast person didn't understand the importance of having enough food for all guests right up until breakfast is over, however, he was quite polite
January 7, 2014
Rated 4.0 out of 5.0 by Gracer New Year's Eve
This is a small property compared to other Holiday Inn Express. The room is rather small too but was clean and bed comfortable. I like the location since its only one block away from State Street where there is a variety of restaurants, wine shop, retail stores and bar--no need to drive. My family enjoyed our New Year's vacation and will come back and stay.
January 5, 2014
Rated 5.0 out of 5.0 by Patricia* Helpful and Friendly Staff
We stayed here for the second time over New Year's. The location is excellent for walking to restaurants and shops. We took the little trolley car when we wanted to go farther down the main street. Our double queen room was spacious: beds very comfortable and my daughter loved the pillow selection. The king room my other daughter stayed in was quite a bit smaller than the one they had two years ago. We faced the street which can be a bit noisy from the bar across the street. The staff was always helpful and friendly; we borrowed beach towels and got bottles of water whenever we asked at the front desk. I asked the maids a few questions and they, too, were very friendly and were able to help out. The last time we were here they gave us good advice about the best beaches to visit. If we visit Santa Barbara again we would definitely stay here; the atmosphere, service and value are great.
January 5, 2014
Rated 5.0 out of 5.0 by Danny003 Great Hotel Staff
The hotel staff at check in and during the entire stay was very friendly and helpful. I will recommend this hotel to others and definitely stay here again. Thank you.
January 2, 2014
Rated 3.0 out of 5.0 by SMWEMR Location, Location, Location!
The location of this hotel is perfect for walking to the beach and up and down State Street. The walls in the hotel are incredibly thin and you can hear everything the people in the room next to you are doing. It's an old building, and the noise comes with the territory. Staff at the hotel were all friendly and helpful.
December 30, 2013