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Rated 4.5 out of 5 by 188 reviewers.
Rated 5.0 out of 5.0 by boston for nfun excellent location for tourism at a price much lower than others in Boston. July 24, 2014
Rated 5.0 out of 5.0 by I felt safe with the staff present I felt safe with the staff. They were professional, helpful, and informative. I immediately felt at ease and knew I could trust the information I got when I asked for directions. I would not hesitate to stay at the Holiday Inn Express in Cambridge Massachusetts again. They made our stay very pleasant. I asked the front desk person about restaurants and he gave me directions and even printed a map and highlighted the route. I never expected this in Massachusetts ! July 21, 2014
Rated 5.0 out of 5.0 by Great room for the price and good service I was pleasantly surprised to see that the room had a separate bedroom and sleeper couch in the living area. Two large-screen lcd tvs and refrigerator. After returning in the evenings, the towels had been replaced and the bed made. The room was always clean. July 21, 2014
Rated 4.0 out of 5.0 by Review -Comfortable stay -Expensive for an HIE -Nice to have breakfast included July 21, 2014
Rated 5.0 out of 5.0 by Great rooms I enjoyed my stay at this hotel very much. The rooms were great and the staff courteous. I would definitely stay here again. July 20, 2014
Rated 5.0 out of 5.0 by Great Staff!! :) We had a wonderful stay at the Holiday Inn Express Boston - Cambridge. From the time PHIL greeted us the first day and gave us some Boston tips, we knew we would enjoy our time there. The room was clean, quiet and a good size. It was very convenient to the "T" and all points in Boston. We spent one night, then went to spend a night in Gloucester, before returning for two additional nights. KAITLIN made sure we had the same room waiting for us at the end of the week and that it was available before the normal check-in time, so we could make the most of our remaining days in Boston. She greeted us with a smile morning and evening .. I think she is there all the time! We also met the manager (MARK?? .. sorry I forgot to write your name down), who helped us out with a map to find our way to Fenway Park on the "T." Great experience .. would absolutely stay there again!! :) We had a terrible experience at the HI Express-Galveston 2 wks prior, where I was told I should not expect service at a HI Express, this Boston-Cambridge hotel restores my faith in the brand. You could give a class in customer satisfaction! Thanks for everything! July 18, 2014
Rated 5.0 out of 5.0 by Excellent customer service We arrived a little early before the check in time therefore our room was not ready yet. Jimmy took great care of us not only did he accommodate us immediately, but the level of customer service that we received was second to none. I am active-duty military and I have yet to receive the treatment I did at this location. Jimmy offered us an upgrade on the room so that we were able to settle in a bit early. When I visit Boston again I will be sure to select this location for our stay. Thank you very much Jimmy. Semper Fi July 16, 2014
Rated 4.0 out of 5.0 by Comfortable rooms Good and clean rooms with comfortable beds. Convenient parking spaces outside the hotel. Short walking distance to the subway. July 16, 2014
Rated 4.0 out of 5.0 by Great Location The location is perfect for getting on and off the T and getting around the area. The front desk staff are awesome, knowledgeable about the area and very helpful. Breakfast was very good and the variety was nice over a long stay. Cinnamon rolls were my favorite treat along with the nightly cookies. The beds are horribly uncomfortable and caused me pain. The housekeeping staff were friendly but the ones on my floor did not speak English at all which made it difficult to communicate our needs. The room was clean upon check-in but not up to par during our stay. We would definitely consider staying here on our next trip. July 14, 2014
Rated 5.0 out of 5.0 by Great Value We found this Holiday Inn a great value. Clean, helpful staff, and very comfortable. July 12, 2014
Rated 4.0 out of 5.0 by Decent Hotel Stayed with my family for two nights. It is conveniently located and getting into Boston was easy on the T. We had a spacious room with 2 queen beds, comfortable for our family of four. The breakfast choices are limited though July 11, 2014
Rated 4.0 out of 5.0 Boston stay We had a very difficult time finding the hotel. It was dark and we were tired so that might have had something to do with it. We were a little surprised at the neighborhood but it was fine, since we were not planning to walk around it the next morning. If so, I would have preferred a Boston location. July 10, 2014
Rated 5.0 out of 5.0 by Close to couple T-Stops and Mall We stayed here to avoid the high prices of being Downtown, Back Bay, or in Harvard Square. We spent 4 days as tourists in Boston covering the usual sites -- Freedom Trail, Duck Rides, Harvard, Fenway, Trinity Church, Prudential Bldg, Blue Man Group, and 4th of July fireworks w/Boston Pops. The site proved a good place to based as we used it to get to Green and Red "T"-line easily. For some context, I am a platinum IHG member and stay at a lot of HI properties. This one is meets their standards. This location is about $30 cab ride from Logan Airport, little less than 10 minute walk from Lechmere #Green Line#, 15 minutes to Science Museum, and a good 15+ minute walk from Kenmore Square #Red Line#. It has a McDonald's next to it; and is about a 10 minute walk to a full-fledged mall. The neighborhoods around it are nice; and there are alot of condos being built on the otherside of the road from it. Our dbl queen room had a fridge and microwave and was pretty standard HI Express fare. Same for breakfast #cinnamon rolls, toast/bagels, eggs, saugage/bacon, cereal, pancakes, COFFEE!#. . The breakfast room is a little cramped, but is well-served by the staff who try very hard. the business center is right by elevator and abilty to print show/game tickets worked quite nicely. Only knock was the elevator can be a little slow during peak times #9-10am#. I understand parking is free #we didn't use it# -- looked very crowded given such a good deal. All and all - glad to have been here. July 8, 2014
Rated 5.0 out of 5.0 by You would be a fool to stay in downtown Boston - Stay here! Amazing hotel. Amazing breakfast and free parking is pretty much non-existant at any other hotels in Boston. Really close to a bus station (but I had my own car, so didnt need to use it) Super close to everything you would need to go to (7 min drive to TD gardens) Can't reccomend it enough. July 7, 2014
Rated 5.0 out of 5.0 by Very good stay The Holiday Inn Express Cambridge met my expectations for a nice quiet clean stay. The hotel staff was friendly and positive. I would stay there again. July 5, 2014
Rated 5.0 out of 5.0 by comfortable room, bed and friendly service from staff Very much enjoyed our stay. Tthe staff was most helpful and accomodating. As the hotel is close to downtown Boston, we would choose to stay here again - and the free parking is a bonus.. July 3, 2014
Rated 5.0 out of 5.0 by Very nice room Staff were very helpful and friendly. Room was very spacious and comfortable. July 2, 2014
Rated 5.0 out of 5.0 by Overall it was a pleasant stay Careful if you request a cab to take you to the airport and they call a guy with a plain car and takes you for more than a ride. I was charged $40.00 for a ride that only cost $25.00 when I arrived. I was also concerned as to what insurance coverage this guy had. I assumed that this was not a cab but a friend of the clerk working there. A very unprofessional experience. Management may not know about it because the liability would be unbearable...... July 1, 2014
Rated 4.0 out of 5.0 by Family friendly The wife and I were very pleased with our staying in the Holiday Express in Boston MA.. Our daughter has been a guess before and referred it to us. Our staying was relaxing and comfortable. Your front desk clerk Jeramie was very friendly, courteous. and ready to assist the guests. Breakfast was very good. June 30, 2014
Rated 4.0 out of 5.0 by Good Hotel with friendly staffs The Check-In was easy and the staffs were ok. Our Room was clean. June 29, 2014
Rated 5.0 out of 5.0 by Very convenient, clean, well-managed Very convenient to both Boston and Cambridge. Lechmere Green Line just up the block. Even had good crispy bacon at the complimentary breakfast. Large room with 2 Queens. The showerhead was so good (rare) that I examined it, wrote down the name and am buying one for home. (on line I noticed alot of people say the same thing). Clearly a well-managed property with very positive friendly capable staff members. June 29, 2014
Rated 4.0 out of 5.0 by Comfortable stay The rooms were updated and clean. The bed is comfortable and staff very friendly. June 28, 2014
Rated 5.0 out of 5.0 by Very good place There are many places (food, pharmacy and etc) near the hotel. It is near Galleria Mall. June 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good location Comfortable bed, spacious room, good lighting, good location, lobby is nice, the room has a fridge and a microwave, staff friendly! June 24, 2014
Rated 5.0 out of 5.0 by All good with the exception of the one bed. Great quick and easy breadfast. Pleasant staff. One of the two queen beds that we had definitely had a leaning slope to it. While not visibly noticible you could definitely tell it after laying on it for a short period of time. My husband slept ok but I found it very uncomfortable and had lack of sleep. If we were staying more than two nights I would have definitely asked to be switchced to another room. I told the front desk about it when we checked out. I hope they looked into this problem. June 22, 2014
Rated 3.0 out of 5.0 by Can't depend on breakfast We were on business and needed to be leaving the hotel by 6:20am each morning. Breakfast was never totally available until 6:15 though it was posted as being available at 6:00am. I know this may seem like a small thing, but I found it very aggravating and it started my day off on the wrong foot. June 21, 2014
Rated 5.0 out of 5.0 by Don't Judge a Book By It's Cover I was not totally impressed with the area when I arrived, but was so impressed when I went inside. The rooms are beautiful (with windows that even open a little bit!). The staff was so friendly and wonderful. While it's right on a highway, it is really close to the T to be able to travel and you can walk to many places. I would certainly return! June 16, 2014
Rated 5.0 out of 5.0 by Excellent Hotel It's really comfortable to stay there, I recommend it because it have an excellent breakfast, rooms and its location is perfect to go where ever you want. June 16, 2014
Rated 5.0 out of 5.0 by very comfortable bed and exceptional cleanliness My stay was about as pleasant as it could be. The desk staff were very pleasant, polite and always helpful. The woman who cleaned my room each day was very thorough & always pleasant.. June 14, 2014
Rated 4.0 out of 5.0 by Great Stay Good breakfast, clean room and great staff. Would stay again. June 13, 2014
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