Rated 5.0 out of 5.0 by Pollyanna25 Overall good experience
Booked this Hotel for a family wedding we had on Easter Saturday, we stayed the one night. Excellent value for money, I requested a quiet room as my husband has trouble sleeping and they gave us a room at the back of the Hotel overlooking a lake, it was very quiet.
Staff were very friendly and helpful and the breakfast was fine. Hot and cold buffet.
We will definitely return to this Hotel when we next visit Cambridge.
April 5, 2013
Rated 5.0 out of 5.0 by carlarot Good hotel and good connections to town centre
The hotel is very clean and pleasant and for english standards excellent! For travellers, arriving by car the spacious carpark is very convenient and free of charge.Because parking one`s car in Cambridge is normally very difficult and expensive.
The hotel is situated in a quiet area, so it is possible to open the windows at night. For nightbirds the way to Cambridge town is not far, but you will need a taxi or the bus. ( 10 minutes walk to the busstation in Mill Road) .
The served food in the bar was tasty and very good.
Only the breakfast was very poor and this spoiled a bit our good impression of the hotel.
The scrambled eggs were tasteless like they were made of eggpowder. No bacon, no boiled egg and only some lonely slices of cheese for spreading. The choice of fruit consisted of tinned peach and some apples in a bowl. The bread consisted of toast and very soggy rolls. The coffee came out of a coffeemachine, but that is a matter of taste. With a bit of effort the breakfast could be improved and that would enhance the image of the hotel very much.
March 26, 2013
Rated 2.0 out of 5.0 by MB123 I use this hotel because its close to the area I need to visit.
In the past its been fine to stay here, but this visit was not one of the best.
When I checked in they told me I had no reservation, then they found someone had checked in using my reservation, they did not seem to mind and gave me another room.
The first key they gave me did not work as did the second key, the room was cold as it seems the heating was turned off.
Breakfast was difficult as both coffee machines where not working and one had leaked all over the floor so it was difficult to walk in the breakfast space.
Not a good experience.
March 13, 2013
Rated 5.0 out of 5.0 by AKDHESI Very Understanding
I had booked an advanced payment room. I had a family bereavement a few days before and needed to change the booking.
Staff were understanding, no hassle, no fuss all changed no problem.
Thank you being so understanding.
March 11, 2013
Rated 5.0 out of 5.0 by DorrieOO Excellent value and really good service
I return to this hotel because it is comfortable and good value. I have found the staff very courteous and always helpful. I shall return again when in the area.
March 7, 2013
Rated 4.0 out of 5.0 by Dot28 Excellent staff
I stay in many holiday inn express hotels. This one in Cambridge had the friendliest staff. It makes such a change when you have driven a long way, arrive in the dark, to be welcomed in such a friendly way.
Well done and thank you.
February 27, 2013
Rated 3.0 out of 5.0 Comfortable but small room Not good location
Comfortable room but very small.
Very far from the city so it is not easy to in/out unless taking taxis that are very expensive and at the end the low hotel rate is increased by this extra costs. Example 12 Pounds to the Train Station or 20 to the Citi Centre.
February 2, 2013
Rated 4.0 out of 5.0 by VisitorWinter2012 Late check-out great but room card access key had to be changed
We stayed at Holiday Inn Express, Coldhams Business Park, Cambridge on the night of 22 Dec and again on 30 Dec 2012. On 22 Dec, our flight into Heathrow was delayed by more than 4 hours. It was 1:30 am on 23 Dec by the time we arrived at the hotel. We were pleasantly surprised at the ease and speed of check-in, and within a few minutes we were already in our room settling-in for the night.
When we stayed again on 30 Dec, I requested for late check-out on 31 Dec since our flight was at night. We were very happy that we were allowed to check-out at 2pm when normal check-out time is 12 noon.
However, when we returned to our room at 1:30 pm, our access card could not unlock the door. We had to return to reception and had to wait a few minutes to be attended to since there were others there ahead of us. We were told that the access card would not work after 12 noon and we had to be given another access card. This was done promptly but because of the queue, by the time we returned to our room it was alreeady 1:40pm. We therefore had to rush to finish our packing in order to check-out by 2pm.
It would have been better if we could had been informed about the need to change access cards at the time we asked for late check-out. This would have made the overall experience much more pleasant.
Visitor, Winter 2012
January 6, 2013
Rated 5.0 out of 5.0 by hondacbx11 excellent
booked 21 day before we went saved money and had very good time good kick out time and staff are spot on we will book to go back 5star
January 4, 2013
Rated 4.0 out of 5.0 by MattsMum Spotless, comfortable with friendly helpful staff.
A bit out of the way, which meant we were a bit of a captive audience for the evening meals. The food was good, but very overpriced. Breakfast was OK (pre-interview nerves meant we didn't really pay much attention to it or eat much). The place was welcoming, comfortable and spotless and in very good order. The room was very pleasant. The most outstanding feature was the staff, who were without exception friendly, polite and very helpful. We stayed on our Priority Club points, and would do so again quite happily.
December 11, 2012
Rated 4.0 out of 5.0 by Martin66 Modern comfortable Hotel with friendly staff
Modern comfortable hotel with friendly staff. Excellent value.
December 11, 2012
Rated 3.0 out of 5.0 by kam2012 aloof staff
Location is not convenient as no shops or restaurants within walking distance. Breakfast is horrible. To make my experience worse is the poor service by the front desk staffs.
December 9, 2012
Rated 4.0 out of 5.0 by Devondumpling I'd stay here again.
Always slightly disconcerting to find your hotel is on a sort of industrial estate but it was fine.
It has a lift which, if you travel with the kitchen sink like I do, is always a bonus as company policy is always to put single females upstairs.
The room was clean and comfortable, the bathroom had only a shower (no problem for me) & small towels. The bedroom had a double bed so wouldn't stay here as a couple. Duvet was fine, pillows awful hollofill things but you do have a choice of soft or firm if you use them.
Breakfast was average, the orange juice was awful, but the food was OK. It's a self-service, self-clear system.
The staff were all very pleasant and there is a direct line to a taxi service if you need it.
On this experience I would be quite happy to stay at another HI Express when travelling alone.
December 7, 2012
Rated 5.0 out of 5.0 by Liz2012 Weekend Break
We enjoyed a two night stay in Cambridge. Hotel about 2.5 miles out, short walk to bus stop or drive to station where if you arrive after 9.30 am you can park for day & evening for £5. Weekends are cheaper still. Still gives a walk of about a mile into town. Hotel very smart, modern and comfortable. Lots of free parking and really good value for money so our teenage sons could enjoy their own space. Tea & coffee facilities in room always welcome. Modern clean shower room. Excellent hot/cold buffet breakfast. Lovely bar area where you could have a drink in the evening plus the opportunity to have an evening meal if you didn't want to travel into town for the evening.
November 9, 2012
Rated 4.0 out of 5.0 by MarkT you get what you pay for
Good value hotel with excellent staff, Breakfast good but dinner alittle disappointing.
November 8, 2012
Rated 5.0 out of 5.0 by Trinity Excellent accommodation and great value.
I reserved 4 double rooms for a family celebration in Cambridge.
Our stay was very pleasant. Spotless, comfortable rooms, helpful staff. The 'continental' breakfast was almost a full English with plenty of choice including fresh fruit and endless tea and coffee.
We all enjoyed our stay and will definitely use Holiday Inn Express again.
October 27, 2012
Rated 5.0 out of 5.0 by Steady Weekend stay 19/20 october'12
For us, excellent location. Local shops around the corner, only couple miles away from city centre and we found parking at the station on the Saturday was only £2.30 all day which allowed for a pleasant walk into the centre.
Staff extremely helpful and very polite.
Would certainly stay there again.
October 26, 2012
Rated 4.0 out of 5.0 by parrot What you expect
Stayed for 1 night, room was clean and comfortable, plenty of parking, and bar and foos service was more than ample.
Everything you would expect
October 15, 2012