Rated 4.0 out of 5 by 179
Rated 4.0 out of 5.0 by Chester 31 Pillow-fight .
Uncomfortable pillows made sleep difficult but generally the stay was O.K. Despite facing the rail line, I was not disturbed by train noise. Self - serving breakfast was a bit shambolic as I and several other guests moved from one counter to another.
August 24, 2014
Rated 2.0 out of 5.0 by greenerm Pick the front of the hotel......
If staying here make sure you get a room at the front of the hotel as the rooms to the rear all back onto a very busy railway line - the free ear plugs in the room are really needed.
Staff are polite - TV screen is small but building and rooms very clean.
Cook food at breakfast was just to say warm - all self service with limited choice.
August 22, 2014
Rated 2.0 out of 5.0 by Peter.er Great room, terrible breakfast
Check in Saturday evening was first class. Staff were extremely helpful, polite, friendly, professional – a credit to your organisation.
Room comfort and size very good. Shower excellent.
Breakfast Sunday morning was abysmal.
Breakfast finishing at 10 am on Sunday is too early and not good customer service. Resulted in too many guests trying to use the service before the ten o’clock deadline.
We had been warned to avoid attending between 7 and 9 as likely to be busy, therefore went down for breakfast at 09.20. No seating available as all were occupied, after waiting for 10 minutes we were asked to sit in a ‘meeting room’ for our breakfast. Air-conditioning not turned on, no windows open, very hot and uncomfortable (turned on A/C myself to try and make conditions tolerable).
Self service breakfast area was more akin to being part of a rugby scrum, far too many people trying to serve themselves from facilities that were not suitable. The catering provision was not adequate for quantity of guests and unless you were prepared to be forthright and assertive you were not able to get to the toaster, coffee machine etc. The experience was very unpleasant and negated all the good points I attributed to the hotel.
I used Reward Points for this stay but in hindsight should have kept them and gone elsewhere.
August 21, 2014
Rated 2.0 out of 5.0 by MR Mac D One to miss.
Will not get much sleep there , High speed train's out side your bedroom window day
August 21, 2014
Rated 4.0 out of 5.0 by Jez1959 Excellent room, very poor breakfast
Arrived at midnight after a nearby wedding.
Staff were very friendly & helpful at this late hour.
Room was excellent, as was the shower.
The "restaurant" was nowhere big enough for the number of guests staying so finding a table was like a rugby scrum.
There was never a full selection of breakfast foods, clearly nowhere enough food.
And who has ever heard of a cooked breakfast without bacon, which was not available.
I would recommend this hotel, but only if you are not bothered about breakfast.
August 20, 2014
Rated 5.0 out of 5.0 by lolo1970 Mejorar la cama
Me ha gustado mucho mi estancia en este hotel, aunque yo mejoraría la calidad del colchón de la cama y del sofá-cama. Por lo demás, y al precio que reservé por adelantado, estoy muy satisfecho de mi estancia. El tren está en la misma puerta y no se oye en la habitación. Precisamente nuestra habitación daba a la vías.
August 14, 2014
Rated 4.0 out of 5.0 by Merlin 46 Good accommodation but poor breakfast
Room was good even though next to railway line, a good nights sleep was had in a comfortable bed, but, the choice
August 14, 2014
Rated 5.0 out of 5.0 by Macros Deserving of five stars
An excellent base for the Duxford IWM, Cambridge and beyond
August 14, 2014
Rated 4.0 out of 5.0 by 54Martin Not a bad place to stay at all
It's a Holiday Inn Express so no surprises, but very friendly staff and a nice modern feel. Backs onto a railway line so occasionally the earth moves, but not much of a distraction. Very convenient and the pub/restaurant next door is good for a couple of beers before bed, or a deck chair in the summer sun. Liked it
August 14, 2014
Rated 5.0 out of 5.0 by JSP1981 Excellent service
Stayed one night on business. The room was immaculate, well equipped and very comfortable. The breakfast was pretty average but free and plenty of choice.
Big selling point is your very efficient and friendly staff!
August 14, 2014
Rated 2.0 out of 5.0 Cama incomoda y desayuno pobre.
Para mi, lo más importante de un hotel es poder dormir bien, pues la cama que me tocó era incomodíssima, me levanté todos lod dias con dolor de espalda. El sofa-cama que le tocó a mi cunyada le tuvimos que poner mantas debajo para poder dormir un poco aceptable. El desayuno no era nada variado, no havia fruta, los croissants estaban crudos y cada dia havia lo mismo. Eso si, por 7,5£ te hacian un desayuno ingles.
August 12, 2014
Rated 4.0 out of 5.0 by Vulture68 Great location for Cambridge/Newmarket
Standard HI Express.
Good location for train access to Cambridge - next to station and Newmarket.
Some noise from Train and road next to hotel.
Facilities good and excellent pub next door.
Air Con, but noisy when at full chat.
August 11, 2014
Rated 5.0 out of 5.0 by rockybuck Good overnight stay
a well placed and new hotel with good links to London and Cambridge the station is next door this is our 2nd stay here and would recommend it without reservation.
the breakfast is O K but included in price.
August 8, 2014
Rated 3.0 out of 5.0 by dennisq Great staff but some problems
Staff overwhelmed by a large party, some problems with the comfort of the mattress, lack of toiletries and function of the hair dryer, lack of TV remote
August 7, 2014
Rated 5.0 out of 5.0 by ClaireL Quiet , clean and comfy
Excellent hotel, fantastic room very clean and quiet. Would definitely come back
August 7, 2014
Rated 5.0 out of 5.0 by Graham44 very good service at reasonable price
A very enjoyable visit.
Poor lighting in the bathroom.
July 31, 2014
Rated 4.0 out of 5.0 by Tanie H good overnight stay
stayed one night when going to a concert at audley end. it was a little annoying to arrive at 6pm and still have to wait over half an hour for our room. When we finally got our room it was beautifully clean and seemed recently refurbished. We slept very well despite the proximity of the roads and train. Breakfast was plentiful and tasty. free wi-fi which worked on two devices was greatly appreciated.
July 30, 2014
Rated 4.0 out of 5.0 by Wooligans Not sure what to expect..........But...............
Not being a frequent traveller I was not at all sure what to expect but was pleasantly surprised especially as I had read some not-so-good reviews about this hotel in the past. However, staff were welcoming, hotel was clean and pleasant, the air conditioning worked well and the curtains kept out any external lighting., I could not hear the trains, there was little or no noise from the corridors, the bed was comfortable the sheets well laundered and the bath towel of good size..
The breakfast was very good with hot and cold choices, no restriction on the available portion size of food and the coffee was pleasant.
The only real problem was that there was a function at the Red Lion Hotel and as I did not arrive till 8.00pm, parking was well nigh impossible and I had to use a disabled bay as the only option, or else walk a very long way which would have been most inconvenient.. If other guests had actually parked more sensibly, there would have been adequate room elsewhere, so the problem is possibly down to guest selfishness!!. Finding the actual entrance to the hotel was also tricky as I was confused by the signage for the Red Lion being much more prominent than that for the Hotel itself, but this was a minor difficulty.
All in all I would thoroughly recommend this Hotel and would certainly stay there again if visiting Cambridge or Saffron Walden.
July 24, 2014
Rated 4.0 out of 5.0 Good clean rooms
pity about the train line outside the window with express trains running through, and local commuter trains stopping at the station. It can make for an early wake up!
There was a funny smell in certain parts of the room, but it was clean.
Wifi was frustrating as you have to get a code for each device.
Breakfast was OK, coffee was poor.
July 21, 2014
Rated 5.0 out of 5.0 by Marq07 Great hotel Rating 100% Plus, Comfortable
Highly professional staff, extremely kind and polite, good rooms, highly cleaned and comfortable. Great stay
July 19, 2014
Rated 5.0 out of 5.0 Excellent staff
Staff always very helpful at this hotel. WiFi sometimes a bit slow.
July 18, 2014
Rated 5.0 out of 5.0 by Umair Great hotel
Had a very nice stay on a business trip. I'd recommend this hotel to everyone.
July 16, 2014
Rated 3.0 out of 5.0 by Archana Good but could be better
The staff is really good and prompt. They have a creative thing going on like customer of the day, which seemed cool!!
Flying from US, I did not have UK converter plug but they loaned me one immediately.(I stayed at a hotel prior to checking in this one. That hotel did want to rip me by charging me for something like that - Mention it here to give an idea)
Good Breakfast, free wifi and modern interior!! I can appreciate victorian design only on the exteriors :D
However, hotel does not have microwave/fridge or iron in room.
The wifi seemed slow until I learned one id for one device!! Changing password daily could be nagging if you stay there for long.
July 15, 2014
Rated 5.0 out of 5.0 by Shell74 Room
Only stayed one night but was a Lovely clean and comfortable room
July 15, 2014
Rated 2.0 out of 5.0 by goosebag Disappointed
Uncomfortable bed, poor breakfast. On the plus side, very handy for Cambridge and Duxford, and although by Whittlesford Railway Sation, is very quiet.
July 10, 2014
Rated 4.0 out of 5.0 by cdm54 practical and convenient
Pleasant and helpful staff. Comfortable room that was well serviced everyday. Some road and train noise but I didn't find this to be a problem and slept well. The only major problem was the appalling breakfast which was standard for this brand - surely you can do better at these prices.
July 7, 2014
Rated 4.0 out of 5.0 by greengaz58 Nice location and now our first choice in Cambridge
We chose the Holiday Inn Express at Duxford for its proximity to Whittlesford train station and Cambridge city centre. The facility was well up to the usual Holiday Inn Express standards that we are used to elsewhere and the village situation is quite tranquil with an excellent pub nearby as well as being very near the Imperial War Museum. The staff were welcoming and received me as a Gold Elite Member and the room was fresh and clean with a fantastic shower. There's ample parking and even when busy the breakfast area was well stocked, tidy and relaxing. We had a family room to accommodate the two of us plus our adult daughter and there was plenty of space in the room even with the sofa bed made up. Will definitely stay there again.
July 4, 2014
Rated 1.0 out of 5.0 by JDW73 Air conditioning not working
Air conditioning did not work and the room is by the railway line in the station so keeping the window open was an issue. Keeping the window open did not circulate enough air.
The room was for disabled access with twin beds and a wet room. It also had an adjoining door to the next room which meant I could hear other people.
My reservation was for a double room and not a twin.
Parking was a problem as the pub opposite had a wedding reception going on with many cars. Also disco music was blaring.
Others went to bed late and made noise by slamming doors and also talking very loudly.
July 2, 2014
Rated 1.0 out of 5.0 by DBDK Old sheets and towels, small rooms
This hotel would be good for business travelers who just need a quick place to rest off the side of the highway. It's not good for families or vacation travelers. The rooms are small, the service is mediocre, and the lines are old.
July 2, 2014
Rated 4.0 out of 5.0 by Wedgie999 My recent stay
Good hotel pity people are so inconsiderate to smoke in their bedroom
June 27, 2014