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Rated 4.7 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by It doesn't get any better than this I’ve spent most of my life over the last 15 years staying in hotels/motels because of my work and consider myself pretty knowledgeable when it comes to hotel quality of service and conditions. In comparing the Holiday Inn Express and Suites-Cambridge to other HI Express hotels and other similar motels/hotels, I can easily say that it doesn't get any better than the Holiday Inn Express and Suites – Cambridge. The front desk staff is professional, courteous, friendly and they immediately make you feel at home. The same goes for the housekeeping staff, breakfast staff and maintenance staff. At this point, I would be remiss if I didn’t give an extra shout-out to the housekeeping staff. Although the hotel is only 7 or 8 months old, the housekeepers have the place looking like it did the day it opened. I believe that the lobby floors are made of granite tiles because no other material would ever hold-up to the constant sweeping, scrubbing, mopping and polishing that goes on there. The staff was constantly asking if there was anything that they could do to make my stay more enjoyable. Since I’m the type of person that will take everything that I can get, I had special billing requests, asked that my room be made up a certain way and at a certain time, that I would like faster internet, that I thought that the NFL Channel would be nice, that I liked a certain type of bagel for breakfast and that I’d like my Christmas presents wrapped. Well…. done, done, done, done, done, done and done (although I did feel a little guilty about the last one). I’m sure that everyone was glad to see me leave but, they still made me feel special while I was there. I can only hope that business takes me back to Cambridge soon so I can stay at the Holiday Inn Express and Suites. December 24, 2014
Rated 5.0 out of 5.0 by Nicest Holiday Inn Express you could ever stay! I am a Platinum Member based on Hotel stays in a calendar year. Out of all my travels over the past 20 yrs., the Holiday Inn Express Cambridge Ohio is the nicest, cleanest, friendliest staff Hotel I have ever stayed at!! If you are ever within miles of this location and looking for a Hotel that you can count on to be well maintained, and well staffed, I strongly recommend this Hotel. Even with all of the winter shoe traffic through the main lobby and halls, the ladies are always cleaning and polishing the tiled floors to keep things looking clean and bright. The front desk staff was great, and the rooms are spacious and clean. This was my first stay at this Hotel, but won't be my last. December 22, 2014
Rated 4.0 out of 5.0 by The heat did not work proper in this room Ever thing was ok except for the heat in the room. December 19, 2014
Rated 5.0 out of 5.0 by Like coming home It has been awhile and I was really happy to return. The number one asset at this hotel is the staff. Great job guys! December 11, 2014
Rated 5.0 out of 5.0 by Nice Experience Spacious and clean rooms. The frig and microwave is a nice touch. Beds very comfortable. Pillowcases were marked soft or firm. Nice breakfast. December 10, 2014
Rated 5.0 out of 5.0 by Great place A wonderful stay, with wonderful people working there. December 8, 2014
Rated 5.0 out of 5.0 by very nice staff Facility was very clean and comfortable. Hotel was easily accessible to the restaurants and the highways. December 6, 2014
Rated 5.0 out of 5.0 by Great Hotel Excellent hotel Clean, great staff and facilities. Highly recommend it. December 2, 2014
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