Rated 5.0 out of 5.0 by AirForceMom Excellent Hotel Stay
Whenever we visit our daughter who is stationed at Andrews Air Force Base, we stay at this hotel. It's not ideal to be in a hotel for the holidays but we have stayed at this particular hotel for Thanksgiving and Christmas. The staff (especially the front desk manager) made this stay wonderful! Everyone was super friendly and greeted us by name. There was a stocking filled with goodies and a card on our door on Christmas morning and the free breakfast was Excellent!! The room was very clean, spacious, and the beds/pillows are comfortable. This location is minutes from the base. We've stayed here three times and wont stay anywhere else.
May 10, 2013
Rated 2.0 out of 5.0 by JJPc182 Don't expect to much at this location
This "Express" is a bit tired and not maintained at the level I expect. My stay was for four days. While there I discovered someone else's leftover food in my fridge, nail clippings by the desk, cigarette burn lobes in my sheets, and other minor irritants.
My travel associate, (also a platinum member), and I were less than thrilled about having both been put in handicapped rooms. Every time you take a shower, in the wheel chair access able shower, half the floor gets flooded.....nice.
May 1, 2013
Rated 3.0 out of 5.0 by MLNTIN 4/14-20/13 Stay at Holiday Inn Express.
During my six day stay I had to dispose of eight stink bugs, several were present during the room being cleaned by the maid. Also I normally returned at 5:00PM and on several occasions the room had not been cleaned yet, requiring me to talk to the front desk since the maid didn't speak English and had to go back out for 45 minutes until the room was cleaned.
April 27, 2013
Rated 5.0 out of 5.0 by TiffanyTraveler Very Convienent
I took a group of 12 teenagers and had 3 rooms. We were there to tour DC and found this hotel to be perfect for our needs. Becasue it is out of DC the price is very affordable. However the Branch Ave Metro Station is only 2 blocks from the hotel and they have a free shuttle to it. Within 20 mins you can be right on the Mall in DC super easy. One thing is the shuttle does not run late which we did not realize the first day. When we called for a pickup they told us that so we were going to walk but becasue it was cold, they still came to get us. We choose to drive our own car and park it at thestation the next day which was only $5 for the whole day. I will definitely stay at this hotel again no questions asked. Oh and the Staff was amazing. So incredibly helpful with everything we needed.
April 19, 2013
Rated 1.0 out of 5.0 by Mark8888 Bad Experience
The room was priced at a good value for the area but they upgraded me and than charged me for the upgrade. I should have looked at the paper I was signing but I never had that happen before. It was still a good value at that price had the room been nice, it wasn't. Mattress was 20 years past its prime couch was uncomfortable room needs definite upgrade. The shower was terrible had to yank with both hands to get water to turn on than it was either scalding hot or ice cold and I had to stand in an inch of water because of a slow drain. Breakfast was on the lower end even for Holiday Inn standards, not one piece of fruit anywhere, some of us like to eat healthier. Forgot to mention there was two bus of teenage girls staying in the hotel when I was there and of course the best place to put them is on the top floor so they can dance on top of everyones head until 11:30pm. By the way I'm platinum elite priority club member I don't know how to make that show up at the top this is my first review it's a shame it had to be negative.
April 17, 2013
Rated 5.0 out of 5.0 Excellent service but remote location
If staying in Washington, but wanting to avoid city prices, this is an ideal hotel. It is 20 minutes from downtown DC on the Green Metro line (last stop Branch Ave) and you can easily walk from the station to the hotel in 10 minutes, or call the hotel who will send a shuttle bus if available. It has a friendly staff, prepared to go the extra mile (helping us with restaurant choices), excellent bedroom facilities, a good hot buffet breakfast, and we would stay here again.
If you are not driving, however, there is NOWHERE to eat nearby. Red Lobster is 5 minutes walk away and we left there in disgust after waiting an hour for a table - do NOT risk it. The shuttle bus will run you to nearby shopping/restaurant areas, but we arrived too late to make this possible.
This does not detract from the quality of the experience the hotel staff gave us and top marks to them for a very nice stay.
April 16, 2013
Rated 5.0 out of 5.0 by AirAir Great location for visiting Washington DC
We stayed at this hotel specifically for the access to the Metro train service, which was within easy walking distance. The hotel it self was a good standard & the staff were extremely helpful. When we had any problems during our stay the staff responded quickly & were always able to sort the issue. If we visit Washington DC in the future we will definately stay here again, as it has a lot going for it.
April 14, 2013
Rated 3.0 out of 5.0 by alf25487 Room for improvement
stain on bed sheet
ants in room
did not take trash two days in a row
did not leave coffee supplies two days in a row
breakfast was gross
rooms are old, stained on ceiling and carpet and desk chair
April 10, 2013