Rated 4.5 out of 5 by 62
Rated 5.0 out of 5.0 by John2371 The staff was outstanding.
The staff was excellent, knowlogable, very friendly and very helpful with local information and reviews.
Great staff all around, front desk, breakfast ladies, maid service.
July 13, 2014
Rated 4.0 out of 5.0 by DeeDee43 Never had a problem
We stay here one weekend a year, ever since the hotel opened, and have found it more than adequate. We've never encountered a big problem. We will recommend it to others, and we'll be here again next year.
July 9, 2014
Rated 5.0 out of 5.0 by HopMom Great improvements! Stay here when in Campbellsville!
This hotel has taken great measures to improve the guest experience. Bathrooms are improved from three years ago, as well as the breakfast. When in the Campbellsville area, we can recommend this hotel for your comfortable stay!
July 5, 2014
Rated 5.0 out of 5.0 by lincoln12 short stay
Front desk staff was very helpful, friendly, nice. Rooms were clean and comfortable. WiFi worked fine. Breakfast was very good. Only one complaint -- all of our rooms had a musty smell upon entering which did improve by adjusting the air conditioner to run more. It would be nice if the staff could do something about this; as it is otherwise, a great hotel. It's just a bit of a bad impression when first entering the room. We would stay again.
June 26, 2014
Rated 4.0 out of 5.0 by Leslie3 Excellent customer service!
What made our stay was the outstanding customer service provided by Mickey and Crystal. We were traveling for pleasure but I also had to attend a meeting via the internet. We arrived early so I could attend the meeting on time. They both went above and beyond to accommodate our needs. Check-in time is at 3 I believe and they got us a place to set, helped me get logged into the webinar meeting, and gave us one of the first rooms cleaned and ready for customers to make us more comfortable. We would definitely stay there again because of the service we received.
June 23, 2014
Rated 5.0 out of 5.0 by David-son Best Thing in town
This hotel is a great addition to Campbellsville. We stayed for 2 nights and everything was first class. The rooms are up to date and extremely clean! The breakfast was delicious and better than most Holiday Inn Express breakfasts we've had. Lastly the best part of this hotel was the staff's service. Whoever is training and managing this staff knows what they're doing! Job well done Campbellsville!
June 22, 2014
Rated 2.0 out of 5.0 by Kristina98 Dirty Linens
When pulling down the covers for the night, discovered the bed had been slept in and not changed. Manager brought up sheets for me to change bed.
June 10, 2014
Rated 5.0 out of 5.0 by Maudielee Bed was very comfortable
Staff very congenial......
I would have liked to have bacon on breakfast bar.....
Tub is not easy for handicap.....thought maybe it would have been a walk in shower.....was high to step into
Stay was very nice .....
June 4, 2014