Rated 4.0 out of 5.0 by DCSG0880 Get to breakfast early or miss out! Nice Modern Rooms though
The rooms are nice and clean and brand new which is always a plus. If you have a room on the back side of the building you have a nice view of the ponds and such - its quite pretty. The rooms could be a little bit more spacious though.
A number times I went for breakfast between 7:30 and 8:00 they were out of everything, no eggs, no bacon, very few breads left, they didn't even have any coffee! I waited around for a solid 15 minutes before I had to go and ended up grabbing some fast food on my way out.
May 8, 2013
Rated 5.0 out of 5.0 by JTinUtah Nice and New
Check was quick and easy. When we got to the room the TV didn't work, which seemed odd for a new hotel. They quickly changed us to a second room and we had the same problem. They said they needed to change us to a third room. Finally the TV worked. We figured it was just some "kinks" that needed to be worked out as a new hotel. The staff was quick to attend to us and I was grateful. Finally, they called us in our room to let us know they would discount our room because of the problems. We were pleasantly surprised but I thought it was great customer service. I would stay here again, without question. Great room, service and of course you gotta love the cinnamon rolls!
March 15, 2013
Rated 5.0 out of 5.0 by vegov excellent accomodations. A must stay!
Brand new hotel. Only a few months old. Nice from the outside and the inside. Well lit hallways. Very clean rooms and the staff was very courteous.
The next time I come skiing, I will definitely stay here.
March 4, 2013
Rated 5.0 out of 5.0 by ET14424 Great Stay
Everyone was helpful and friendly, breakfast was. Nice also
February 25, 2013
Rated 5.0 out of 5.0 by Suz51 Great People and Accomodations
We stayed at the Holiday Inn Express in Canandaigua while visiting our college age daughter over Christmas. We arrived on Christmas day! The staff were all very pleasant and cheerful and very helpful.
During the snow storm on the 26th the staff were more than helpful, they also made sure that all our needs were met. The night staff had to deal with about 16 inches of snow and kept the areas near the cars shoveled. Coffee was always hot and available.
The General Mananger arrived the following morning after a 2 hour drive and made sure that breakfast was extended for families that had to stay overnight due to road conditions during the storm (hence arriving late in the nigt).
The food was hot, good and everyone was cheerful!
The rooms were spotless at all times!
I will personally stay there again, when I am visiting my daughter. Thank you to the staff, you made our Christmas visit a bit easier and less stressful!
January 3, 2013
Rated 5.0 out of 5.0 by bbaker2897 Fresh and brand new! Close to skiing.
We are a family of 4 and regular skiers at Bristol Mountain. We will be making this Holiday Inn our regular stop. Canandaigua is a pretty town, but it has never had a whole lot of choice of hotels. This is a nice addition to Canandaigua and is conveniently located to skiing, shopping and restaurants. The hotel staff were very friendly and the rooms were clean and very comfortable.
January 1, 2013
Rated 5.0 out of 5.0 by Traveler6229 Great New Hotel
thank you for the great stay. The info on the near by lakes was nice
December 11, 2012
Rated 5.0 out of 5.0 by bwheck Great location- glad to see this one built here
Everything was great! Staff noticed my car lights were on and notified me- saved me a dead battery. Pool temp was perfect- first time in years I wanted to go in the pool because it was warm enough.
December 11, 2012