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Rated 4.6 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Mr Hirsch Try to stay at Holiday Inn Express when we travel North September 3, 2014
Rated 5.0 out of 5.0 by Great Staff that always made me feel welcome The staff always went out of their way to make me feel welcome. Upon check in each week they always had all my rooms ready for me. Ruth and Cass were exceptional and great, but the others also made us feel at home. We had our crew in this hotel during the week for about 4 months. Rooms were always clean and tidy. I could not have asked for anything more. Thank you All Jordan September 3, 2014
Rated 5.0 out of 5.0 Excellent! Recently stayed for business..Gentleman at front desk was great very professional..gave us tips on sites to see places to eat.. was very nice..could not be happier! Nice breakfast selection.. plenty of it too...cold ice water with lemon at the front desk was a nice touch. Will return.. September 2, 2014
Rated 5.0 out of 5.0 by Clean The hotel was very clean and the staff very professional. September 2, 2014
Rated 5.0 out of 5.0 by Good Hotel at FingerLakes This hotel is a very nice one and we found it very welcoming and will come back tho this hotel should we stay in this area August 31, 2014
Rated 4.0 out of 5.0 by No Complaints The place is new and clean with friendly staff, comfortable rooms and a decent breakfast. August 28, 2014
Rated 5.0 out of 5.0 by A concert stay We were there for a concert and really did enjoy the hotel and staff. August 27, 2014
Rated 5.0 out of 5.0 by great hotel Everything was great. We enjoyed our time. Very clean, staff helpful. Easy to find and many stores around if you needed anything. August 26, 2014
Rated 5.0 out of 5.0 by Enjoyable stay I stayed for one night during a recent business trip. The hotel is new and inviting. The room was lovely and clean. The refrigerator in the room did not have any controls, so it wasn't as cold as I would have liked but sufficient for the one night. August 26, 2014
Rated 3.0 out of 5.0 by Very nice property, too bad workers attitudes don't match up. Property looks brand new, rooms are very modern, shower head way too low. I'm 6' and my eyes were over the top of the shower head. Bed was very comfortable. I like to sleep with a fan going and I liked that the room I was in allowed the occupant the choice to have the fan run constant and the room was kept comfortable. Breakfast is the same as other HIE hotels but you better be there early since they seem to have a problem refilling things after 9am. Wireless internet was weak and slow (I was on the 3rd floor). I usually like a cookie or two, but, I guess over the 2 nights I stayed, it wasn't in the cards for me. August 25, 2014
Rated 4.0 out of 5.0 by What I was expecting - maybe a bit more I planned staying here more as a night halt enroute Niagara to New York City - so my review should be seen in that light - not really as a finger lakes vacation. I guess most know what to expect typically from a Holiday Inn brand - this one apparently appears very new on their list and was a notch above their average standard. Key points were the staff - very caring and courteous, the room was clean with new sheets and compliments were excellent quality. August 25, 2014
Rated 5.0 out of 5.0 by Excellent Choice The hotel décor was very modern and comforting. Great morning breakfast options. August 24, 2014
Rated 5.0 out of 5.0 by WOW-Great Facility/Great Staff Outstanding hotel. Five star experience enhanced by a very friendly and attentive staff. If you are looking for a hotel in this area, this is where you should stay. August 24, 2014
Rated 5.0 out of 5.0 by Great Value Great value. Proximaty to attractions and services, accommodations, staff. facilities, view and breakfast were excellent. Will stay here again. August 22, 2014
Rated 5.0 out of 5.0 by Night Before the Big Day The staff was great and helped me with all of my request. There was a concert at the CMAC and some of the guest staying were attending, I told the desk I was there for my wedding day and they let me stay on the top floor. I didn't hear any noise at all! The rooms are great and up to date! August 20, 2014
Rated 5.0 out of 5.0 by Great staay Quiet, Clean and will stay again in the future. Staff was very helpful. Rooms were spacious. Bathroom was very clean and overall a very nice stay. August 20, 2014
Rated 5.0 out of 5.0 by Great hotel in a great location This hotel was in a perfect spot for us, as our plan was to visit a few of the wineries on the Finger Lakes. The hotel itself was perfect for us, very clean, with a very courteous staff. The breakfast was a definite plus. The pool was great, and although I did not use them, the exercise equipment was more than adequate. I would recommend this hotel for any stay in the area. August 17, 2014
Rated 5.0 out of 5.0 by Excellent location This Holiday Inn Express is conveniently located, very new and well maintained. However, the price is a bit high for my liking. August 16, 2014
Rated 5.0 out of 5.0 by Holiday Inn Canandaigua The location is very difficult to find. As far as the hotel, it was fine. The young ladies at the front desk were very helpful. The breakfast menu was fine; however, I would have enjoyed some fresh cut-up fruit. Even before we arrived I needed some information as to who could provide a tour and I was given that information. August 14, 2014
Rated 5.0 out of 5.0 by very clean, friendly staff Accommodations were very clean and staff was very friendly. Price quoted at check in was not price on check out receipt but corrected quickly by staff. August 13, 2014
Rated 5.0 out of 5.0 by Great Surprise We stayed unexpectedly overnight and based on our recent experience with this Holiday Inn Express we will seek out other locations. Room was gracious, linens were good quality, comfortable bed and breakfast was a very pleasant experience with good eggs, bacon and pastries. An attendant even poured me a cup of coffee. We hated to leave but are driving across the US this summer. August 13, 2014
Rated 5.0 out of 5.0 Great Staff, Nice Surroundings My second stay here. All in all, very satisfied. Bed was a bit hard, could have been softer but that's just my personal preference. Nice view from the rear rooms, Parking spaces were wide and adequate. Staff was great, Pam, supervisor was exceptional. Breakfast was wonderful. Complimentary USA Today was nice. Everything here is verrry clean, Ironing board/iron/hairdryer in room was nice touch I'd do it again. August 13, 2014
Rated 5.0 out of 5.0 by recommend this hotel We had to make last minute travel arrangements for a funeral. there were no hotels available in Geneva and this was the closest we could get. we originally made the reservation for one night since we did not know anything about this hotel. once we walked in we knew we would stay here for the next few days. but we were not sure when other family members would arrive or how long they would stay. The front desk staff was very helpful as we had to change rooms and reservations more than once. If the Holiday Inn Express they are building in Geneva is like this, it will definitely the BEST hotel in that town. I did think the price was a bit high for the area, but we had no choice. the rate changed each day we were there. but we were happy with the hotel and would recommend it to others traveling in the area. August 7, 2014
Rated 5.0 out of 5.0 by Excellent new hotel This is an excellent hotel right in the Finger Lakes area. It's almost brand new and everything is clean and in perfect working order. Our double queen room was big and gave us all the space and comfort we required for a family of four (two adults and two toddlers). We absolutely loved the salt water pool. It feels so much better than the the over-chlorinated pools in most other hotels. The hotel was also very quiet - we had a room facing the little lake at the back. The only things lacking were some more healthy breakfast choices and better access to electrical outlets in the room for charging all the devices we always seem to bring on trips these days. However, this is a complaint I make about all hotels and certainly not unique to this Holiday Inn. Overall, we would definitely come back to stay here for our next visit to the Finger Lakes (loved the region, so we're definitely coming back!) and we would recommend this hotel to anyone visiting this area. August 7, 2014
Rated 5.0 out of 5.0 by Great Stay! We stayed at the Holiday Inn to attend the Luke Bryan show at CMAC. The staff was very friendly and knowledgeable of the area. They were able to point is in the right direction for many different questions and locations. The rooms were very clean and super comfortable. I was a little eh about the price, but it was worth it. We would definitely stay again! August 5, 2014
Rated 5.0 out of 5.0 by Excellent Choice This Holiday Inn Express was a fantastic value and a great place to stay. The rooms were modern, clean, and nicely appointed. The staff were welcoming and friendly, the pool was nicely warm and the DVD players and DVD selection offered at the front desk was a very nice, unexpected touch. I will definitely stay again. This would be a great place for families or for a girl's weekend. August 1, 2014
Rated 5.0 out of 5.0 by Family Reunion Success This Holiday Inn Express is ideally located in Canandaigua for family gatherings. Although we were charged for the use of the breakfast room for our Friday evening meeting, the room was well-suited to our purposes. The rooms were well-furnished, comfortable, well air-conditioned, and the bathrooms were spacious and well lit. Complimentary breakfast was standard, and ended at 10am on the weekends, which was not great for some of our members who visited late into the night! 11am would be better. Monday-Friday, breakfast ends at 9:30 so don't sleep late! The staff was friendly, helpful, and eager to make sure we were comfortable. The hotel is close to all the attractions in this vacation area. July 30, 2014
Rated 5.0 out of 5.0 by A great time in Canandaigua! We were very happy with our stay at the Holiday Inn Express. The room and hotel were clean, bright and new and very, very comfortable. The staff was friendly and available. The only change we feel should be made would be to extend the hours of the breakfast buffet to 11:00 a.m., checkout time, on the weekends. We are working people and we rush every morning at home, so while away, we like to take our time in getting ready to leave the room. Because of this, we missed the breakfast buffet. July 23, 2014
Rated 5.0 out of 5.0 by Great place to stay! The rooms were lovely in every way. Sharp appearance. Comfortable beds. Clean and well cared for in every respect. We had two rooms for family members and they felt the same way. We were all pleasantly surprised be the quality. July 22, 2014
Rated 5.0 out of 5.0 by What a fantastic site! We were met at the front desk by a fantastic member of the staff - Ruth. She made check-in smooth and simple, and was able to answer all our questions regarding what was in the area - food, shopping, etc. The place is remarkably spacious, well-lit. The pool is great for kids. There is a business center off of the lobby, and PLENTY of space to sit/relax in the lobby while waiting for friends and family. There's even a stocked-pond behind the hotel to fish the day away - and it was thoroughly enjoyable. This is our favorite Holiday Inn express ever. July 22, 2014
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