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Rated 4.7 out of 5 by 20 reviewers.
Rated 4.0 out of 5.0 by Clean The bathroom fan is very loud and you cannot turn it off it runs non stop. The bathroom door closed does not mute the sound of the running fan and it is loud! August 18, 2014
Rated 5.0 out of 5.0 by Great Front desk service I was recognized as a platinum member when I arrived and was assisted in locating a local restaurant by the front desk. Room was comfortable and clean and provided everything that I needed to do work. Breakfast had a wide variety of choices both hot and cold. Had a great experience at this location! August 18, 2014
Rated 5.0 out of 5.0 by nice Hotel. Came back to the Burgh for a concert and the Bucs. Easy hotel to get to. Clean and well run. Rooms were neat and spacious. Short trip downtown and again to First Niagra Pavillion. August 13, 2014
Rated 5.0 out of 5.0 by Excellent-newly designed Holiday Inn Not only is this a brand new hotel, but this is a new, higher end design than any other Holiday Inn I have ever seen. I love that the shower head was probably 6'8", nice all glass shower door that slides freely. Beautiful, large lobby. This more upscale Holiday Inn really fits well in the area! I would highly recommend this hotel! August 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Hotel staff very friendly. Room great, good value. August 8, 2014
Rated 5.0 out of 5.0 by Great hotel but tricky to get to The HIE seemed very new and it was a great stay but it was a little difficult to find from the expressway. Now that we know where it is we would stay again if in the area. August 8, 2014
Rated 4.0 out of 5.0 by Pittsburg stay nice. This new hotel was very nice, but very difficult to locate as GPS did not pick it up yet and the directions given by the other HIES were lacking. August 7, 2014
Rated 2.0 out of 5.0 by staff below average We booked a suite with 2 queen beds and a pull-out couch. Upon arrival, we were given a king bed with a pull-out couch (for 6 people).....don't think it will work. Whoever booked our reservation really GOOFED. After checking our options, we were given 2 queen beds with 2 roll-a-way beds. Luckily there were 2 roll-a-ways available because that's all they had for the entire hotel. Our room was extremely crowed and hard to get around each other. Staff said there was nothing that could be done and didn't seem to care a whole lot. The hotel was very clean and nicely decorated. The complimentary breakfast was very good with a lot of variety. However, once again, staff was overheard complaining about situations which was not too professional in our opinion. August 3, 2014
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