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Rated 4.0 out of 5 by 227 reviewers.
Rated 3.0 out of 5.0 by quality as you expect from this type of hotel It was a shame that we were not told of the set menu prior to confirmation of booking as the general menu had a good selection, the set menu was tasty and well presented. The breakfast was a little disappointing as there wasn't a full fried breakfast on offer. December 16, 2014
Rated 4.0 out of 5.0 by Happy traveler Very good value for money hotel clean and tidy. Restaurant felt like a works canteen. after dinner the bar felt like a works rest room with all the workers in flip flops and sandals and lolling around,not a pleasant room to spend the evening in. December 15, 2014
Rated 4.0 out of 5.0 by Excellent stay A welcome place to relax and get a decent nights sleep during three busy days away. The hotel was packed but never noisy and the staff were excellent. Thanks You very much. December 13, 2014
Rated 5.0 out of 5.0 by Excellent all round We have stayed in private 5 * bed and breakfasts in Canterbury which were not as comfortable, the service not as good and the cost more than three times the HIE. I have no hesitation in recommending HIE Canterbury to friends and family and will certainly be pleased to return. We now extend any trip to France with, at least, an extra night at this hotel. December 12, 2014
Rated 4.0 out of 5.0 by Friendly welcoming hotel After two great days and meals, we were disappointed with our third nights dinner, due to lack of bar December 10, 2014
Rated 5.0 out of 5.0 by Great night sleep stop over to break journey, very clean and staff were great would use again, evening meal was excellent and breakfast was a welcome freebie (included) December 4, 2014
Rated 1.0 out of 5.0 by Poor all round As a gold member they could not find my registration even though it was confirmed, one light in the room did not work, the heating was very poor, the meal was served cold, they had run out of vouchers at reception and the WiFi was so slow it was unusable. I will avoid Canterbury in the future November 30, 2014
Rated 4.0 out of 5.0 by Value for money!! Have stayed here before. Great place all was lovely my only big dissapointmen no bacon!!! If having a cooked breakfast bacon is a must!!!! Come on holiday express bring on the bacon please!!! November 26, 2014
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