Rated 4.0 out of 5 by 187
Rated 1.0 out of 5.0 by Harrywho Poor Location & cleanliness at Meals
You have to access (in & out) the Hotel via a Service Area on one side of a dual carriageway. There are no alternative access points. The Hotel being just behind the Petrol Station.
This should be mentioned in Hotel description as whilst just acceptable for overnight stop en route, certainly not a location for any longer.
Evening meal was served to table by a Server with dirty finger nails which actually were touching part of our meals as he carried the plates. Very off putting. A number of us were cold because the air conditioning was on full blast.
As 2 nights booked we abandoned 2nd & when asked why I was told that the Service area location was not mentioned because they were not on a Service Area! Staff member quite verbally aggressive during conversation.
September 10, 2014
Rated 5.0 out of 5.0 by PJLondon Excellent location
Good location to explore this wonderful place and very near the bus terminus
September 9, 2014
Rated 4.0 out of 5.0 by Daffodils Clean, quiet room
Room is quiet and clean.
Good breakfast and variety.
The mini croissants and danish pastry are delicious.
Efficient breakfast staff.
The wifi is too slow, 256 kbs!!!
Emailing my business associates was impossible.
Hope the wifi speed will be upgraded in the future.
September 5, 2014
Rated 4.0 out of 5.0 by kmh64 Great - Once you've found it!
Suprisingly quiet for a hotel by a main road but coming back to it out of Canterbury involves a U-turn off the A2 after which the signage is not as obvious as it might be - we made it second time around!
Clean, friendly and convenient for visiting the city and the area.
September 3, 2014
Rated 5.0 out of 5.0 by duckss good for an overnight
Entrance through a garage was off putting but once you are inside the grounds a good nights sleep in a nice hotel. The hotel is next to a busy road which you can occasionally hear.
Inside the hotel all is clean and nice, the disabled room was excellent.
September 2, 2014
Rated 4.0 out of 5.0 Good stop off hotel
Good basic clean hotel for stop off on way back from France. We stayed in a family room - one double bed and one sofa bed - small but adequate for one night stay. The children could feel the springs of the sofa bed so we asked for another duvet to put on the mattress as a liner - no problem for the staff - they brought it to our room within 15 minutes.
Good choice for breakfast - self service; eat as much as you like.
This is the third time we have stayed here and would stay again for another stop off on way to or from France.
Very good value for money and only short distance into Canterbury town Centre.
September 1, 2014
Rated 4.0 out of 5.0 by Johnboy Cornishman Assured Comfort
Assured comfort at the Holiday Inn Express, Good beds, clean rooms and attentive staff. They always meet our expectations.
August 29, 2014
Rated 5.0 out of 5.0 by craxton great value
excellent stay.we will use holiday inn express in preference to other budget hotels in the future
August 29, 2014