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Rated 4.4 out of 5 by 44 reviewers.
Rated 4.0 out of 5.0 by Business Trip Stayed at this hotel recently for one night on business. Overall the hotel is great, no issues with the Free WiFi although no O2 signal in my room (but that's not the fault of the hotel). Breakfast fine for Holiday Inn Express, I know what to expect, its not gourmet but adequate. My only complaint would be that the hotel Is next to a busy dual carriageway and the soundproofing in the rooms isn't great, so you hear every car passing past. May 21, 2013
Rated 3.0 out of 5.0 by Noisy and Uncomfortable The reception area gave a very good impression, but the welcome was very frosty. When I enquiried about a lunchtime snack, was told to go to the Texaco garage. In the room, the bed and pillows were very uncomfortable. Duvet cover was torn. The guttering above the window was leaking, with water pouring down onto the pavement (very noisy). I had to move the tea making facilities as there is no socket to plug into. Had to move it onto the desk. Kept awake until late due to noise from other hotel guests, and woken up at 5:30 a.m. by telephone conversation in reception area. I have used Holiday Inns in the past, first time at a Holiday Inn Express - and the last. May 15, 2013
Rated 3.0 out of 5.0 by Accommodation layout fine Relaxing and soft fresh bed linen with good presentation. Made the room cosy and enjoyable. Update bed settee cover. May 11, 2013
Rated 5.0 out of 5.0 by Enjoyable stay Had a lovely weekend in your hotel, the staff couldn't do enough for us.. Breakfast staff were very helpful... If I ever come back to visit Canterbury I will be staying at your hotel again. May 10, 2013
Rated 4.0 out of 5.0 by Good base The hotel is welcoming and rooms comfortable and offer everything that you would need. The staff were helpful when requests were made. The bar offered a very nice jug of Pimms and a comfortable area to sit. Above average for a Holiday Inn Express. May 10, 2013
Rated 5.0 out of 5.0 by Quiet hotel I was worried by the close proximity to a dual carriage way but the room was very quiet. April 24, 2013
Rated 5.0 out of 5.0 by very good experience at this hotel Great experience, everything perfect. Cannot give excellent only to the breakfast but this is because i cannot give excellent to any breakfast anywhere and even to more expensive hotels. April 13, 2013
Rated 3.0 out of 5.0 by Rather 'middle of the road' Nothing to complain about really, but then nothing to write home about either. Stayed here for one night whilst on business in Canterbury, but chose to stay elsewhere for my visits the following two weeks, as whilst this was adequate, it's rather in the middle of nowhere and mobile/wifi reception is extremely poor at best...not good when you're in the area specifically on business. If these things don't matter to you then the hotel is of a standard, although be aware the entrance is via a road leading off a service station on the A2, as I missed it the first time...signage isn't good! April 11, 2013
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