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Rated 4.0 out of 5 by 184 reviewers.
Rated 4.0 out of 5.0 by Great - Once you've found it! Suprisingly quiet for a hotel by a main road but coming back to it out of Canterbury involves a U-turn off the A2 after which the signage is not as obvious as it might be - we made it second time around! Clean, friendly and convenient for visiting the city and the area. September 3, 2014
Rated 5.0 out of 5.0 by good for an overnight Entrance through a garage was off putting but once you are inside the grounds a good nights sleep in a nice hotel. The hotel is next to a busy road which you can occasionally hear. Inside the hotel all is clean and nice, the disabled room was excellent. September 2, 2014
Rated 4.0 out of 5.0 Good stop off hotel Good basic clean hotel for stop off on way back from France. We stayed in a family room - one double bed and one sofa bed - small but adequate for one night stay. The children could feel the springs of the sofa bed so we asked for another duvet to put on the mattress as a liner - no problem for the staff - they brought it to our room within 15 minutes. Good choice for breakfast - self service; eat as much as you like. This is the third time we have stayed here and would stay again for another stop off on way to or from France. Very good value for money and only short distance into Canterbury town Centre. September 1, 2014
Rated 4.0 out of 5.0 by Assured Comfort Assured comfort at the Holiday Inn Express, Good beds, clean rooms and attentive staff. They always meet our expectations. August 29, 2014
Rated 5.0 out of 5.0 by great value excellent stay.we will use holiday inn express in preference to other budget hotels in the future August 29, 2014
Rated 2.0 out of 5.0 by Don't expect an express service at this Express Holiday Inn! Overall the hotel is understaffed, so although the staff are friendly, everything happens slowly as there is not enough staff members to see to the guests. It took about 1/2 hour to check in as the guy on the desk was dealing with so many customers, for example, not great after a long day..... So although the hotel itself was OK, and the staff were OK, do not expect an express service! Breakfast was also exceptionally poor. August 27, 2014
Rated 5.0 out of 5.0 by /////Very relaxing stay We found the general attitude of the staff to be of a high standard - very polite , helpful and friendly. The room we had was comfortable and clean which meant we were able to relax and enjoy the few days we stayed there. August 25, 2014
Rated 5.0 out of 5.0 by Excellent all round We stayed here twice in a week, firstly on a Monday then the following Saturday. At all times the staff were courteous, most helpful and welcoming. Every request was dealt with efficiently and with a smile. Both rooms were clean and comfortable and we slept well. There was lots of nice food to choose from at breakfast and the hot food was hot, not lukewarm or cold! Can't praise the staff here highly enough. August 21, 2014
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