Rated 4.2 out of 5 by 55
Rated 5.0 out of 5.0 by Zuh8 Very Clean
I stayed in this hotel for 2 days last week and was very impressed how clean they kept it. It was an older hotel but you couldn't tell at first glance. Even though I said I would reuse towels and sheets they still came in and cleaned the room. This hotel was close to the highway and plenty of restaurants. They had breakfast both mornings with a lot of different choices to choices from. They also had beer and wine in the lobby after 6 P.M. which was a first for me.
I make this trip every year at this time of year. This is the first time I stayed in this hotel. I will stay in this hotel from now on.
The only con I would have is if you are not coming off the highway, it is kind of confusing to get into it. But once you figure it out, it is no big deal and easy.
July 8, 2013
Rated 5.0 out of 5.0 by TravelerRSH Great Value
I travel extensively for business. IHG is my hotel partner of choice.
I've stayed at this property on numerous occasions.
It's very consistent. Clean, quite and a great value. Exactly what I expect from the HIX,
The staff is wonderful. Pleasant and helpful.
I'd recommend this property to anyone traveling in the area.
June 18, 2013
Rated 4.0 out of 5.0 by dm1991 Canton, GA
Very good stay. Staff was generally very friendly. The manager and folks at the front desk were particularly accommodating as we had our 4 daughters with us.
June 2, 2013
Rated 4.0 out of 5.0 by Natrix217 Nice place to stop
Staff was very friendly upon check-in and check-out. Happy hour was nice touch, been a long time since I've been at a HIE that offered this. Rooms had nice upgrades. Had problems with the safety of our room and asked to move without problems. Room 301 could be opened without a key. Other than that it was a nice stay while passing through. Parking lot was very small and only about 1 space for every 5 rooms.
March 25, 2013
Rated 5.0 out of 5.0 by Ldavis5547 Always a pleasure
Great hotel with excellent service and friendly staff. They went above and beyond to switch our refrigeratior immediately when it was not cooling. Wonderful location, clean rooms, and comfy beds ! Nice indoor pool too !!!! We've stayed here numerous times and it gets better each time. Our hotel of choice in the area.
March 22, 2013
Rated 4.0 out of 5.0 by Bobby44 Experience Great
Good except did not have a USA Today paper for Platium Member
March 12, 2013
Rated 5.0 out of 5.0 by Keith0817 GM Ms. Tracy was best anywhere!
Very nice experience, the GM should be the GM of the year of any hotel any where! Great personality and professional customer service both my wife and I enjoyed being spolied by her service! We actually stayed going and coming home from our Caribbean cruise. Highly recommended to others!
March 12, 2013
Rated 2.0 out of 5.0 by OrdinarilyAFan Not your usual HIExpress experience
Ordinarily HIExpress is very consistent, but this property is an outlyer. At check-in, I got nothing as a Platinum, not even a bottle of water. No Platinum 'acknowledgement' (not that that matters to me, but another indicator of this property's inconsistencies#. The clerk recommended the side entrance as being more convenient - but beware - it is an eerie dark area with visibility completely concealed - perfect place for a mugger to wait. And to top it off the door was broken - it did not close after you went through it, so anyone could walk up and gain entrance in the middle of the night without a key. I alerted the front desk, and it was still broken the next morning. Our room was very noisy from external sources - TV from next door was very audible, and you could hear the rhythmic sounds of the clothes dryer churning, even though it was 3 rooms down the hallway. Back to Platinum - I asked whether I had gotten any upgrade, and I was informed that I'm not eligible for an upgrade when I book with points. Wow - that's the very first time I've heard that, and I always have gotten upgrades #when available# no matter how I pay. The only factor keeping this review at two stars instead of one: The exceptionally nice, helpful, sincere and kind lady who ran the breakfast bar. She was genuinely kind and considerate to everyone, including her co-worker who came and changed out the trash liner. Made me think she might have been the GM in disguise.
March 12, 2013
Rated 5.0 out of 5.0 by Mshae Nice room & service
Stayed one night at hotel to arrive early for a little kids state wrestling tournament. Check in was easy and efficient. Lady at front desk was very friendly & seemed to like her job. The hotel even went out of their way to offer the continental breakfast early (6:00am) for all the wrestling families there. The room was nice (loved the bathroom sink faucet) . Express check out was a breeze & all we had to do was drop card at front desk on way out. Would stay again if in the area.
March 11, 2013
Rated 5.0 out of 5.0 by Doubleooe Great service
Clean and comfortable. Arrived late without reservation, Staff discounted the room rate, a great gesture. Recommended a late place to eat that was very good. Would recommend again.
March 7, 2013
Rated 4.0 out of 5.0 by Ttsi Loud neighbor
The staff at evening check in and morning checkout were both fantastic... The guest in neighboring room was very loud, played music loud from 12:45am until we left our room at 8:15am! Not Holiday Inns fault but very aggravating....
March 1, 2013
Rated 5.0 out of 5.0 by ArmyDad2013 Awesome GM and Staff
The staff were very helpful in providing me with information about the local area, and how to get to specific locations. They were also very cheerful and kind to me and my adoptive son during my visit. We felt right at home during the stay. I have nothing negative I could possibly say about the hotel or the staff. And I am looking forward to my next stay in the very near future at this hotel, as I will be returning to pick up my son and bring him home this time.
February 9, 2013
Rated 5.0 out of 5.0 by Gardner4 Good people and great location.
The staff were engaging and knowlegable of their duties,the geography of the area; and downright friendly. Hope to stay again!
December 20, 2012
Rated 3.0 out of 5.0 by dorrissan Luke warm water
Staff very cheerful and hotel good value except the hot water from the tub faucet could only be adjusted to a very luke warm temp. I literally had bucket brigade from the sink to the tub to raise the water temp.
December 4, 2012
Rated 2.0 out of 5.0 by chefmomster2 Lost Cards = Disgruntled Priority Club Members
On a recent visit the hotel staff neglected to return our license and credit card to us. We had to do without them for over 4 hours and had to change plans because of it.
Eventually, the items were discovered. But, they were not found in a secure place and obviously no note had been left to advise the incoming staff that they were there. The staff member who checked us in made no attempt to contact us.
This was once a great facility and we have spent many nights at this location. It can be again, but it needs improvements.
At this point I am still recommending it, but it is a close call unfortunately.
November 19, 2012
Rated 5.0 out of 5.0 by FreeToRoam Friendly Staff, Comfortable Rooms, Great Value
We stay at this hotel a few times a year when visiting family in the area. The rooms are well kept and the area is safe.
November 7, 2012
Rated 3.0 out of 5.0 by kjsomsun Overall Stay comments
+ We were able to check in early
+ offered bottle of water
+ We were offered cookies due to being a priority club member
+ Room was of average, comfortable, clean
- Breakfast was very bad....almost every item was gone...no staff to even ask about replenishing...coffee was gone also... and we were at breakfast at mid point of time frame.
So we went to a local restaurant for breakfast.
November 2, 2012