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Rated 3.4 out of 5 by 49 reviewers.
Rated 3.0 out of 5.0 by Worst breakfast at a HI Express We like to have a simple breakfast at the ready when traveling which is a big reason for choosing HI Express most often. This was the least fresh breakfast ever with the fewest choices. We were almost afraid to eat it! Also got no priority club goodies! April 13, 2013
Rated 5.0 out of 5.0 by Solid good property I have been using this property often over the last few months and have been very satisfied. I have a dynamic job and the stability of this hotels rooms, service, and breakfast is very refreshing. March 30, 2013
Rated 5.0 out of 5.0 by Great staff, clean facilities! I enjoyed my seven day stay at the Holiday Inn Express in Canton! Thg entire staff are a "class act". This will be my choice again, if I am ever back in this area! March 12, 2013
Rated 1.0 out of 5.0 by DIRTIEST HOLIDAY INN EVER This hotel smells from the moment you walk in the front door and the handle, has clear packing tape on it. One of the doors was kept open all of the time so it aired out the lobby regularly. I am guessing it is so that people cannot tell how bad it really would smell as they check in. The elevator was dirty and it got worse from there. The halls look as though they only vacuum the middle and I could see years of dirt along the base boards. When we got to the room, I opened the minifridge and found two half full drink cups. Yuck! My "non-smoking room" had an ashtray on the floor under the desk and I could see food crumbs etc. smashed into the carpet. The veneer was peeling off of one night table and the other one had something smeared on it as though it was quickly wiped but not cleaned. If I weren't too exhausted to drive I would have left. The breakfast area had many dirty tables but no one there but me, the juice was mostly water and spigots were nasty and the whole food area was so dirty that we left without eating. A COMPLETELY GROSS EXPERIENCE!!! March 3, 2013
Rated 3.0 out of 5.0 by Dirty Good location for my business. Friendly staff. Room did not feel clean. Floor not vacuumed (lint on floor remained for two days). Bathroom felt dirty, towels looked dingy. Coffee station not replenished. Not the same cleanliness as other Holiday Inn Express hotels. February 28, 2013
Rated 1.0 out of 5.0 by Horrible bed The staff was friendlly and the room/facilites were nice. The deal breaker for me was the HORRIBLE mattress pad. It crinkled and made racket and was UNGODLY UNCOMFORTABLE. I awoke around 2am sweating and SORE from this thing. I removed the pad and was able to sleep comfortably at that time. I mentioned to the staff to PLEASE leave it OFF THE BED until I checked out. January 29, 2013
Rated 3.0 out of 5.0 by Canton Holiday Inn isn't at the same standard No single major issue, but a lot of small issues that build up to leave a less-than-pleasant experience. The building/rooms are nice and appear new and fresh. The Internet service was good in the room (wifi). The location is easy to get to off the interstate, but far enough away that it is quiet. Canton is a small town so expect to drive to anything. The a/c in our room sometimes made a squeal that would only stop after turning off/on the unit. Also the a/c doesn't have any auto-off at temperature. My bathroom had an old/used wash cloth tied up in the shower curtain from the previous people. The coffee pot wasn't cleaned during my stay, and the coffee bags weren't replenished during my single cleaning visit. The tiles in the bathroom need a good grout cleaning. The lid on the toilet doesn't stay up. There was a mildew smell in general throughout the hallway's (like wet carpet). The auto-pancake maker was out of order (and it was broken last time I stayed too). Why they can't have the old-school waffle maker, I do not know. Otherwise breakfast was good. The front desk people had a lot of friends (not hotel guests) loitering around yelling and generally making a nuisance, which made for uncomfortable periods. There was even some girl sleeping in the breakfast area over night for at least 2 nights. Overall, just a lot of small issues that will make me look elsewhere on that hotel row that they are located in. January 3, 2013
Rated 4.0 out of 5.0 by 4 Stars out of 5... Friendly staff, conveniently located right off Rt55, our room was clean and fresh everyday of our 4 day stay. The only thing I would mention was the grout around the tub (black and mildew looking) needed to be cleaned or replaced. November 26, 2012
Rated 2.0 out of 5.0 by Front desk The fronk desk staff was not helpful at all. The remote for my TV did not work and in two nights it was never repaired October 24, 2012
Rated 5.0 out of 5.0 by Canton MS My experience was excellent with the staff and there services. My room was comfort and the value of the room was great also. I would recommend everyone who travel and find there self on I-55 passing through Canton MS please stop here and get one of theses great room and it will always be a memorable experience for you. October 22, 2012
Rated 3.0 out of 5.0 by Front desk clerk poor knowledge of Hotel operations Asked front desk clerk if they had manager reception for Prority Club members he said no. Went to dinner came back and food and snacks are out and have been for awhile. Also asked about any perks for Platnuim members and he said there was none. Very disappointing . October 15, 2012
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