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Rated 4.3 out of 5 by 52 reviewers.
Rated 3.0 out of 5.0 by Nice Stay Very convenient too I-275, east on/off. staff is very friendly and professional. Room Cleanliness is below average, they need new vacuums or operators and more attention should be taken with whipping down things, dust remaining . June 16, 2014
Rated 2.0 out of 5.0 by Don't go Thursday through Sunday I was put up here by my company on a business trip. The breakfast, employees, and exercise room are great! The hotels ability to control guests is not. Thursday through Saturday night , the hotel fills up with teenage boys who find it necessary to use all of the hallways as their personal playground. Also, you can hear every step somebody roomed above you takes. I averaged 3.5 hrs of sleep per night during my 2 week stay. June 13, 2014
Rated 4.0 out of 5.0 by Okay place to stay The stay was great the room was very clean. However we took exception to the staff taking their smoking breaks by the entrance of the hotel. This should stop immediately. Management should find another place away from the front entrance. June 12, 2014
Rated 5.0 out of 5.0 by Rough Rider This was one of the best managed Holiday Inns I have stayed at in the past 12 months. It was nice to have everything working as expected. The room was good, staff was friendly and knowledgeable. Will be staying at this location in the future. R.R. June 10, 2014
Rated 5.0 out of 5.0 by Great stay The stay exceeded our expectations. Once we stayed here, we watched for other HIX on our route but unfortunately couldn't find one in our route. June 5, 2014
Rated 5.0 out of 5.0 by Clean quiet room right off highway Clean room, fairly modern, decent breakfast, I would stay here again May 25, 2014
Rated 5.0 out of 5.0 by My favorite I love this hotel. Have stayed there numerous times and always a good experience. Thank you. May 21, 2014
Rated 4.0 out of 5.0 by Great staff Always there to help. Always friendly and a great breakfast. May 19, 2014
Rated 4.0 out of 5.0 by Great for business travel The service was good and the staff was friendly. There was some concern with house keeping though. I noticed some plastic wrappers from food behind the night stand the first night. They were there the whole six days I stayed. During the week it was quiet in the evenings but on the weekends there was a lot of children running the halls late into the night. Overall I enjoyed my stay. May 13, 2014
Rated 2.0 out of 5.0 by Gone downhill We have stayed here since it was new and were so disappointed to see it going downhill. After signing a form saying we would be fined for smoking in the room, we opened the door to a room that reeked of cigarette and air freshened. We had them move us and that room had an over flowing garbage can, bed was made...but were the sheets clean? There were children there for a baseball game, (under 12yrs old) and they were allwed to run screaming in the halls till 11pm. We will need to find a new place to stat when we are in Canton. April 30, 2014
Rated 5.0 out of 5.0 by service Dawn & Steven always make the stays comfortable. Wednesday night meals are always appreciated. Thanks so much for what you do. April 19, 2014
Rated 5.0 out of 5.0 by Great experience We had a large group with lots of high school aged kids. The large breakfast area and lobby were nice for group meetings. The staff was courteous and helpful. They even allowed us to use the back patio and bbq grills for a group dinner. Breakfast was great. Would not hesitate to stay again. April 16, 2014
Rated 5.0 out of 5.0 by Very Relaxing Stay A very nice HIExpress. In particular, the staff is friendly and helpful. Recommended. March 30, 2014
Rated 5.0 out of 5.0 by Nice Place Staff was great,easy check in, room was excellent, price was good March 28, 2014
Rated 4.0 out of 5.0 by Comfortable bed, but poor workout facilites The room was clean and the bed was very comfortable, but the bathroom fixtures were loose in the shower and the water came out very slowly. Also, the workout facilities were not working properly. The elyptical and the treadmills were not working, but they were plugged in. For the cost of the hotel, I do not feel it was worth the money. March 11, 2014
Rated 5.0 out of 5.0 by Comfortable experience During my staying everyone was really kind and the service were excellent. 100% recommended March 8, 2014
Rated 2.0 out of 5.0 by what I noticed most We were 2 doors down from the elevator and still easily heard the elevator dinging every time someone traveled in it. Seems like the volume could be adjusted or even stopped for the comfort of your guests. My opinion is this hotel has a lazy staff. November 30, 2013
Rated 5.0 out of 5.0 by I wish there were higher marks for staff and service! I had to stay for several weeks for work. Brought my wife for one of those weeks and both of us really appreciated the staff and service. From the pool guy to the front desk we could not ask for more. If we work in the area again we will defiantly stay again. Thanks!! November 29, 2013
Rated 5.0 out of 5.0 by Great Place Great location right next to the Freeway. Very friendly and helpful staff. Close to restaurants and to LifeTime Fitness one exit north on Ford Ave November 4, 2013
Rated 5.0 out of 5.0 by Freindly staff, clean hotel The reason I choose to stay with holiday inn express is they are so consistant and HIX Canton did not dissapoint. I will keep coming back. October 28, 2013
Rated 5.0 out of 5.0 by Great place to stay at a reasonable price Location: Very good location. Close to food and shopping Parking: Lots of parking Service: The service is what keeps bringing me back to this location. I love that the staff always remember me. Room: I had a room with a kitchenette and was very happy with it. The room was also very clean. Pool/Beach: The pool and hot tub is nice. The gym is a bit small but functional Overall: Would highly recommend it and recommend it to my friends coming to watch football with me. Price and quality are better compared to other hotels in the area. The only thing I don't like is that the internet signal is a bit weak and when you get disconnected you have to re-register. If they got rid of the internet code usage it would help but improving the speed would be better. October 24, 2013
Rated 5.0 out of 5.0 by Oustanding Customer Service - Always! The title says it all. Debbie-Steve-Dawn-Nick...top kudos! October 24, 2013
Rated 5.0 out of 5.0 by Canton, MI - HInn Express The staff is outstanding. The mgr - Debbie - does an excellent job. Staff members Dawn, Nick and Steve go out of their way each and every visit. A second family when on the road is not understating the great customer service provided. October 20, 2013
Rated 5.0 out of 5.0 by Look forward to Wednesdays and house appreciation dinner. Dawn is always on top her game and makes everyone feel appreciated. October 16, 2013
Rated 5.0 out of 5.0 by Excellent Staff Im from Mexico and stayed there for 5 weeks. Very welcoming staff, during my stay they made me feel like home. One missing thing on breakfast is the oatmeal. And I wish the room may have more accessible electrical plug ins for my phone and computer. A very pleasant stay October 4, 2013
Rated 5.0 out of 5.0 by Lots of ameneties, and excellent service! Thank you to the management staff for ensuring great service! The staff here is extremely courteous and friendly, which made me feel welcomed, and eager to stay here again. Also, all rooms are equipped w refrigerator and microwave....great amenity if your stay includes several days and you don't want the expense of eating out every night. And, you can't beat the full breakfast every morning. They've got a lot more to offer than some of the other more expensive hotels in the area. Great hotel! October 3, 2013
Rated 5.0 out of 5.0 by Great Service When we arrived the staff had everything ready to go and greeted me as a priority club member. Due to my status he checked to see if he could upgrade my room. He did give me an upgrade and was very friendly. The rest of my stay, all of the staff was great and friendly. The breakfast was great and very clean. I will stay here again if I'm in the area. September 11, 2013
Rated 5.0 out of 5.0 Can't believe the front desk remembered my name! For a weary traveller, having the front desk guy ("Steven") remember my name was really a warm and fuzzy for me. Decent hotel nothing special; would have preferred if i was asked to be put in the room right next to the elevator but i made due! September 9, 2013
Rated 5.0 out of 5.0 by Excellent Location---Great Pool & Hot Tub Picked this location because easy to highway and shopping Canton. In town for family reunion. Great service and selection at free breakfast. September 5, 2013
Rated 5.0 out of 5.0 by Great Stay on Short Notice We had a room reserved at another hotel nearby and it had a terrible odor, so we came over to the Holiday Inn and were so happy to get a room on short notice. The room was clean, the bed was comfy and staff was great. September 4, 2013
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