Rated 3.9 out of 5 by 216
Rated 2.0 out of 5.0 by mmm603 Unhappy Stay
I was unhappy with my stay at this hotel. The manager on duty was rude, inconsiderate, and snobby. There was no early check in available. The hot tub was out of service for part of our stay. The morning restaurant staff was rude to my husband when he and two of our children went for breakfast and in turn missed out on breakfast due to their rudeness. The one thing I can say was that the night restaurant staff/bar staff was wonderful when I made a request to freeze two cups of apple juice for my daughter who was going in for open heart surgery the next day.
July 13, 2014
Rated 5.0 out of 5.0 by Bouzo Comfortable bed and very friendly staff
We stayed here for a baseball tournament for several nights in July 2014. It is close to University of Michigan. The staff was very friendly. The layout of the hotel is a little different. There are no elevators near the lobby but we managed. It is a dog friendly hotel and the indoor/outdoor pool is awesome. There is a TV lounge/computer room off the lobby where the boys hung out a lot. They restaurant accommodated us on those early morning games by packing a breakfast sack to go when the restaurant wasn't quite open yet which was very much appreciated.
July 10, 2014
Rated 5.0 out of 5.0 by bowd A very nice safe haven.
We were very tired and stressed upon arrival. The calmness and friendliness of the front desk staff put us at ease. Then we had a delicious dinner in the restaurant, watched a little TV, and it was off to bed.
July 9, 2014
Rated 5.0 out of 5.0 Rooms very clean, bed was really good, great lighting especially in the bathroom and wonderful water pressure in the shower.
We have stayed here twice and very happy with everything.
July 8, 2014
Rated 5.0 out of 5.0 by sweetcheecks Inviting Room
We needed an overnight stay in the Ann Arbor
area as our son had a couple of back to back
eye appountments at the U of M Kellogg Eye
Center. At the suggestion of U of M we booked
our room at the Holiday Inn. When we arrived
we were immediately helped by the front desk
for check-in. They told us about the adjoining
restaurant and also gave us coupons for the
complimentary breakfast the next morning.
Our room was clean and comfortable. I was
very impressed with the lighting in the room.
The beds were comfy Our room rate was
good. They offered shuttle service to the
hospital, which we did not use, but nice to
know about if we have to stay again. The
buffet breakfast was the nicest we have ever
experienced. My husband has commented on
it several times. Our stay at the Holiday Inn
helped make our serious visit to U of M a
more relaxed experience.
July 6, 2014
Rated 5.0 out of 5.0 by Campers2014 Summer visit
Great location & very nice staff. Perfect for UoM. Really like indoor/outdoor pool & spa.
July 2, 2014
Rated 5.0 out of 5.0 by Brotha Smith Pet friendly and above average
I chose this location because they were one of the only pet friendly hotels in the area. There was construction in the parking lot, and it was sharing the parking lot with another hotel. I was surprised how nice it was inside compared to how the outside looked. I was also surprised when they actually "charged" you in advance for the pet deposit, but I was grateful we could bring our pet. The inside of the hotel was nice. The room was very nice. It was very clean. The bathroom was clean too. It was comfortable and very accommodating. I thought the price was slightly high, but I would definitely stay here again when visiting my family in MI.
July 2, 2014
Rated 3.0 out of 5.0 by ganewcomb Mediocre experience
The wifi seldom worked at night---perhaps from too many users. Also, the air conditioner filters are probably dirty as myself and 2 colleagues in 2 other rooms each complained about sinus problems each morning.
June 30, 2014
Rated 5.0 out of 5.0 by Sarge Shell Clean and Comforable
The room was clean and the food was great. This is a pet friendly hotel. This was great for those how travel with a small dog.
June 28, 2014
Rated 5.0 out of 5.0 by Randy456 A Second Home...
I stay an average of 90 to 100 room nights annually at this Holiday Inn for business travel. The location is conveniently located near my office and the staff are outstanding. Recent facility improvements were just icing on the cake. Excellent staff!
June 25, 2014
Rated 5.0 out of 5.0 by Rubber city wild man Great ground floor room with sliding door to patio
Room was spacious and the handicap acomodations were perfect for our needs.
We especially like having a bar and restaurant on site. The food and service were excellent! We would stay here again the next time we are in the area.
June 25, 2014
Rated 4.0 out of 5.0 by AnnArborTraveler It was okay
The hotel itself is nice. We did have a few problems at check in. No complimentary coffee or newspapers. You have to purchase a cup of coffee from the hotel restaurant. I thought the price of the breakfast buffet was a little high given the quality of the food. It was okay, but certainly not great.
June 25, 2014
Rated 5.0 out of 5.0 by nightcap excellent rooms outstanding staff!
we were treated extremely well by the staff we never heard no and they always took care of anything we asked right away! the rooms are awesome clean and new.
June 25, 2014
Rated 4.0 out of 5.0 by AEP105 Continuously Improving
I've stayed at this location over a dozen times over the past year. I believe the staff continue to improve in customer interaction and the hotel itself continues to improve is service and overall quality. I will continue to stay at this location with this level of service and quality when I visit the area.
June 21, 2014
Rated 4.0 out of 5.0 by Big Jon Good value
Good value for dependably comfortable room. Extremely helpful staff.
June 20, 2014
Rated 4.0 out of 5.0 by Jack B Excellent staff
Having stayed at this hotel once a year, for several years, the
service and treatment has always been very good.
We know what to expect while staying there and therefore makes us very comfortable.
However, we have never been a big fan of the restaurant facilities.
The restaurant staff has been excellent, but, as an example, the quality of the breakfast menu, especially the smorgasbord, has been cold and appears to have been sitting for far too long.
June 20, 2014
Rated 2.0 out of 5.0 by Jpirooz Ann Arbor trip of June 2014
We visit Ann Arbor at least once a year. This year there was a wedding in the family and some of our family member stayed at Holiday Inn at Plymouth st. We run into some problems that I think mostly were because of the age of the hotel building and lack of timely maintenance. What mostly turned off most of our family members was the indifference of the employees. Some of them seemed not to like very much what they were doing for living.
June 18, 2014
Rated 5.0 out of 5.0 by Jackieo53 Hot tub
Used the hot tub and only two of the jets were working, so was not really worth it.
June 17, 2014
Rated 4.0 out of 5.0 by Northcoast5 A nice place to stay....
Clean room, bathroom small. Full size beds could have been more comfortable for three. Room quiet. Missed having a comp. breakfast.
June 16, 2014
Rated 3.0 out of 5.0 by glassman2 Loud Party
We were on the fourth floor overlooking the pool. On Saturday night there were a group of people sitting around the pool partying until around 2:00 AM, laughing and talking loudly making it impossible to fall asleep.. I called the front desk and they said there wasn't any thing they could do since they were sitting outside. I felt that a reasonable time to break up the party should have been 11:00, so that people could sleep!
June 11, 2014
Rated 4.0 out of 5.0 by Barb36 better than expected
we didn't choose this hotel, it was part of a wedding venue. The reviews online on average were a 2.3 so i kept my expectations low. The rooms we booked (4 of them) were all up to date and newly furnished. The bed was solid, good nights sleep. The rooms were clean and smelled fresh. We tried to check in at noon but the rooms wern't ready since the folks the night before didn't have to check out until noon (late check out). The staff did their best to turn over the rooms as quickley as they could. Check in isn't usually until 3pm. There were several weddings and a baseball tournement the weekend we stayed, so it was busy at the front desk. We were able to check in all 4 rooms at 1pm, 2 hours early. The check in line was long and some people were down right rude to the staff.
Really people, why do you behave so badly?
Everything was fine I'd rate the hotel/staff/food a solid 4 out of 5.
I would recommend the hotel and stay there again if ever in Ann Arbor in the future.
June 11, 2014
Rated 4.0 out of 5.0 by jamitchell4 Nice hotel!!
Great hotel with a great restaurant/sports bar attached. Two cons: bed was a little comfortable for me & the wi-fi was spotty/unreliable.
June 9, 2014
Rated 5.0 out of 5.0 by jlk1105 Loved the Holiday Inn Ann Arbor
Friendly, accomodating staff
Accomodating shuttle service
June 9, 2014
Rated 5.0 out of 5.0 by pman12 Comfortable hotel for a quick stay
The Holiday Inn worked well for the night before services at the VA Hospital. Easy access
June 6, 2014
Rated 2.0 out of 5.0 by carrigan my stay at holiday inn
you really need to work on a decent breakfast (buffet) and service. both are terrible. my hotel room smelled like dirty feet and the air conditioner did not work right. they had a rain storm and the tv and internet went out for hours.
June 5, 2014
Rated 4.0 out of 5.0 by Troop1 Cleanliness and Comfort
I would certainly recommend this location for the cleanliness, comfort, and price. Great for a weekend trip. We were in town for a wedding and could not have asked for a better hotel close to everything we needed to be near along with the above perks. Certainly would not say the same about the bar/lounge that we attended. The bar staff was less than adequate. IT took forever for our drinks, appetizer, and check. I would stay at this location again but would not go in the hotel restaruant again.
June 3, 2014
Rated 5.0 out of 5.0 by Ann Marie A great place to stay for those using U of M Hosp services
Clean and friendly staff. Good breakfast selection. Close to hospital with many restaurants to choose from between the hospital and hotel. Very comfortable beds and quiet rooms.
June 3, 2014
Rated 3.0 out of 5.0 by Clarestevo Summary of stay
Hotel was very convenient for our stay, as we have friends who live in Ann Arbor. The general appearance and facilities in the hotel was good. Hotel was clean and tidy. Staff were helpful and polite. Only down side was that the exttra bed we had requested was not made up on arrival - I had to do this after travelling all day to get there at 11pm! The pool was gorgeously warm and my children loved the fact that they could swim from the indoor to the outdoor pool. Changing facilities in this area would be an improvement. Also the spa wasn't in use for the 3 days that we were staying which was a shame.
June 2, 2014
Rated 2.0 out of 5.0 by Rohit20 Room review
A/C experience loud and not consistent with temperature.
June 1, 2014
Rated 5.0 out of 5.0 by EEG51 Very relaxing .
Great place to stay. Plan to stay next time in town.
May 22, 2014