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Rated 4.3 out of 5 by 97 reviewers.
Rated 2.0 out of 5.0 by In disrepair Not much choice in Canyon but the Best Western is not much better. Good luck. March 8, 2014
Rated 5.0 out of 5.0 by Great Staff Great Hotel Arriving at this hotel after a 5 hour drive we were greeted by the receptionist Chastity who was accommodating and friendly. We learned at this time we had been up-graded to a suite. It was an hour before check in time but she got us into a room quickly. ( we have experienced some hotels making you wait until check in time) The suite was wonderful. The room was clean, bed was comfortable, and breakfast was good. Thanks you CHASTITY and the STAFF at the HOLIDAY INN EXPRESS for helping to make our trip to Canyon, Tx enjoyable. February 24, 2014
Rated 5.0 out of 5.0 by Great Staff Great staff and rooms are clean. The breakfast was great and the TV's worked great. The pool was warm and actually heated. All in all this HIE never dissapoints.... February 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Clean, Comfortable and Quite ... You can't ask for much more. February 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed I have stayed here many times. The beds are great. The location is very convenient. I think it's the best hotel in Canyon. February 20, 2014
Rated 5.0 out of 5.0 by Great Service. I highly recommend the Holiday Inn Express in Canyon, Tx. It's very close to the college and is the most hospitable staffed hotel I think I've ever stayed in. If you travel with your pet as I do; you will not find a more pet friendly establishment. When I left, I accidentally left something in the room. I got a call from the hotel and they agreed to let my grand daughter pick it up for me. February 18, 2014
Rated 5.0 out of 5.0 by Clean and comfortable; excellent staff service The desk clerk offered to upgrade our room to a suite and also gave us a room further from an arriving group to ensure we were in a quiet location. The room was clean, comfortable, and we slept well. The pool and hot tub area were well maintained and the hot tub was suitably hot. February 5, 2014
Rated 5.0 out of 5.0 by Nice place Nice clean place to stay. good breakfast and nice staff. February 5, 2014
Rated 4.0 out of 5.0 by Good for the Price/Charges are sketchy Hotel was clean and comfortable. The only downfall is that they charge your credit card prior to checking in and when you check in. Which is WRONG. If they already have their funds prior to check in why put a hold on the same amount when you check in?? If it wasn't for that this hotel is a good place to stay. February 3, 2014
Rated 2.0 out of 5.0 by HIEX in Canyon, TX I travel a lot for business and have noticed a wide range of quality from the various Holiday Inn Express properties around the country. The one in Canyon was not impressive. There is a general feeling of neglect within the property. The elevator sounded as if it might fail catastrophically at any moment. Staff were unavailable when needed and were not friendly. The room was generally clean but had an underlying grimy feeling to it. Beds were uncomfortable, pillows were not comfortable and the other guests were loud late into the night. Towels were not as clean looking as they should have been. If you're thinking of staying at the HIEX in Canyon, think again. January 29, 2014
Rated 5.0 out of 5.0 by Excellent brand new hotel! This hotel is in the perfect location right outside of Canyon, TX and right in the middle of WT's campus. Its also very near I-27 for fast and efficient travel wherever you're going. The staff are super friendly and the hotel itself is brand new! You can't beat the location for this price. Other hotels in the area just don't compare. I highly recommend this hotel!! January 23, 2014
Rated 5.0 out of 5.0 by Great staff at Canyon, Texas We have stayed here several times and have always been happy. This time the staff went WAY out of their way to make sure we had everything we needed. Our 18 month old granddaughter became ill with a stomach bug and the staff was so nice to her and helpful to us that it was unbelievable. Thanking them is not enough. They were all great. January 18, 2014
Rated 5.0 out of 5.0 by Poor Mattress but clean room. Mattress was not comfortable at all and woke with back pain. The room was very clean. The hair dryer was cheap and not that great. The room temperature was hard to maintain at a comfortable level. Cost of the room was a bit pricey. The one employee I came into contact with was very nice and helpful. The computer system at check-in was EXTREMELY slow and not convenient for the employee. January 3, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable We were in town for a wedding, and this hotel hosted the wedding room block. My two most important actors for judging a stay is cleanliness and comfort, and The Holiday Inn Express Canyon surpassed my expectations and delivered on both those counts. The room was immaculate, and the mattress/bedding/pillows were all very comfortable. The room decor is also updated, which is always nice. The only somewhat problematic area was the heating/cooling unit. It was hard to find a good balance. If you turned the unit off, it became a little too cool for comfort but when you set the unit to low heat on the least amount of red (heat), the room would get too hot in a short amount of time. Overall, this did not impact our visit very much. The hotel's main areas were clean and comfortable as well. It was nice to have a breakfast included; however, the offerings were slim and could be slightly improved. If you are in Canyon, I would certainly recommend this hotel. January 2, 2014
Rated 4.0 out of 5.0 by Comfortable Clean Rooms Enjoyed our stay and will return again. This was a good hotel close to the Palo Duro Canyon. December 16, 2013
Rated 5.0 out of 5.0 by Priority Club information at check in This was a 4000 mile trip for us and we stayed ONLY at Holiday Inn hotels. This was the only reservation that I DID NOT secure over the phone with the Priority Club operator. But I was surprised that my name and address did not give the girl at the desk any of my Priority Club information. I ran to the car and did a quick search. Luckily, I found my Priority Club card. When she had my number, all was fine. I was ready to get on my phone right there in the lobby to make the reservation. Maybe this was a glitch in the computer system. I don't know. But all ended well. November 13, 2013
Rated 5.0 out of 5.0 by Great Place! I always like Holiday Inn Express because they are clean, quiet, and have a great free breakfast! October 28, 2013
Rated 5.0 out of 5.0 by Great place to stay This is a great property. Everything about it was good. I look forward to staying there again. October 24, 2013
Rated 5.0 out of 5.0 by Great up Grade I had booked a room in advance and by time for travel more people joined us. I booked threw IHG and I called them at the last minute to try and up grade they said hotel had nothing available but gave me the number to call them. Super suprised they gave us a 2 bd- 2 bath w/ a pull out it was Great cause our group went from 4 to 6 people. Staff was terrific couldn't have ask for anymore happy and curtious people. Thank you all for the Great Stay. October 22, 2013
Rated 4.0 out of 5.0 by Nice location Quiet, pleasant location. No showstopper issues but maintenance has not kept up with wear and tear. October 16, 2013
Rated 5.0 out of 5.0 by Awesome Suite This is, by far, the BEST suite I've ever stayed in. It's so spacious. The beds were super comfortable! I will definitely be planning on staying in this Suite again! October 15, 2013
Rated 4.0 out of 5.0 by Very nice staff Everything was as expected from Holiday Inn Express. Very convenient to Palo Duro Canyon, clean and comfortable. We did hit a busy time with the school home coming and the parade plus The Gatlin Bros concert but all that was handled very well and we were told in advance to expect traffic and a closed road. Staff was very helpful. October 10, 2013
Rated 5.0 out of 5.0 by Great Place! Oustanding place to stay and have stayed here before. I actually drove a few extra miles out of my way to stay here.. Great people who seem geniunely interested in their customers! September 24, 2013
Rated 1.0 out of 5.0 by Will Not Stay Here Again Within 4 nights of each other we stayed at the Holiday Inn Express Amarillo South and Holiday Inn Express Canyon. Amarillo South far exceeds Canyon. Well worth the 10 minute drive to Amarillo. Horrible atmosphere. We were terribly disappointed and feel ripped off. The washing machines rattled us awake. No recognition for IHG Rewards Club Members, either. The only positive was that the day shift staff was very friendly and offered to be accommodating as we were on our way out the door. September 4, 2013
Rated 5.0 out of 5.0 by Great Room at Great Price We stayed in Canyon on 8/19/2013 to visit Palo Duro Canyon and to go through the Panhandle-Plains Historical Museum. This hotel is on the same road as both of these attractions. When we made the reservations on line, we noticed that they had a large 2 bedroom/2bath suite which was perfect for the three of us traveling together. Room 324 had a king bedroom, a queen bedroom with its own bath, and a sleeper sofa, along with a kitchen area with microwave, sink, and fridge. Three flat screen TVs. There is a full service restaurant right next door. Everything in this hotel was wonderful - the room, the beds and pillows, the breakfast, the front desk service! August 23, 2013
Rated 4.0 out of 5.0 by Nice room, nice view We have stayed here before. Most everything that one needs is available. There are two things that were unsatisfactory: 1. Our room was over the laundry and at 8am a loud thumping began - very disturbing, this occurred both days. not good. 2. the breakfast area food selections were good; however, the room area was over crowed both days and seating was relegated the the lobby. Make more space or lodge fewer people!? we may not stay here again. August 16, 2013
Rated 5.0 out of 5.0 by Great Service Received great service by the staff. The room was very comfortable and breakfast was great. The grandkids really enjoyed the pool and workout room. Will definitely stay here again! August 15, 2013
Rated 4.0 out of 5.0 by Staff very friendly and helpful Very polite staff and made visit enjoyable. When we checked in the staff was very helpful and very relaxed atmosphere. Was not pushy and took time to check us in and made us feel welcome. Told us about places to see in Canyon and gave us very good directions of how to get there. Next morning she even remembered us and gave us a big smile and asked about our evening. Made you feel like you were welcome and not a bother. August 15, 2013
Rated 5.0 out of 5.0 by Enjoyable stay Comfortable bed, clean rooms,good breakfast,and very friendly and helpful staff. August 13, 2013
Rated 5.0 out of 5.0 by Excellent Room and Great Location The tub was stopped up and it took a couple of calls to get someone over to fix it. But other than that, this was a great stay! August 13, 2013
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