Rated 4.0 out of 5 by 44
Rated 4.0 out of 5.0 by Biafra Off the Beaten Path, but Nice
Arrived late, and the room was waiting for us. The hotel was very nice, with an indoor pool. Room was comfortable with nice beds.
The staff was nice, but I may have caught them at a bad time. They were helpful, but I got the feeling they were anxious to be away or doing something else.
On another subject; we arrived during some snowy weather, and there were ice and snow conditions present the following morning. I asked the front desk if they had a road report, and they said they did not. Perhaps when wearther conditions are bad, the front desk could check road conditions in the area and post them so that people checking out would have an idea of what to expect.
January 5, 2013
Rated 3.0 out of 5.0 by Steve2 Poor breakfast choices
The breakfast provided was cheap at best. One banana and no other fruit. Dry scrambled eggs were the only protein. No whole grain choices. The only real difference between budget hotels is the breakfast and HI Xpress in Canyon failed that test.
January 4, 2013
Rated 1.0 out of 5.0 by 2tiredTraveler Wasted points!
Made my resv about a month in advance, using my hard earned points. I showed my Plat Amb PC, credit card, and drivers license to the front desk. Never told welcome, thank you or anything similar. Not friendly.
I was asked if I wanted a king bed. Said no, I'd made the reservation for two beds, which is what I wanted. The room I was given was over the front entrance canopy, across the hal from the elevator and next to the open space to the lobby. The noise level was loud and lasted far too long. Buses came and went, discharging loud passenegers. Hard to get sleep, both the buses and the lobby. Why was I given this room ?
The toilet had 2 bolts missing, so that it rocked every time used. An accident waiting to happen.
The hotel was not very clean,. The room was very small, dark and drab...and noisy.
November 29, 2012
Rated 3.0 out of 5.0 by Veek One complaint
The room was nice -- not up to new Holiday Inn standards because I think this is an old building that has been somewhat rennovated -- but comfortable enough. My colplaint is that we usually get the military rate at Holiday Inns and this hotel refused to give it to us. They quoted me a rate and insisted that that was the military rate -- I know better because at every other Holiday Inn it has been a given price. Plus, after quoting me a rate, they charged me more than the quote. We are hard and fast Holiday Inn customers and we travel somewhere around 10,000 miles a year usually with another couple, so we have two rooms. We naturally prefer the new Holiday Inns, but have stayed in several older buildings that HI has rennovated and been fairly satisfied.
November 26, 2012
Rated 4.0 out of 5.0 by eduardoscd Good service and good breakfast
The breakfast was very good at this hotel. We came down from our room and discovered a very good selection for breakfast.
November 21, 2012
Rated 5.0 out of 5.0 by CBBW Stay here again and again
We have a daughter attending WTAMU, so we stay at the Canyon Holiday Inn Express often. We keep coming back for the friendly staff, clean rooms and affordable price.
October 14, 2012