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Rated 4.8 out of 5 by 260 reviewers.
Rated 5.0 out of 5.0 by comfortable This hotel exceeded my expectations. The staff were courteous, friendly, informative and made me feel welcomed as a guest in your hotel. I will definitely recommend your hotel to friends and family should their travels take them in your direction. Keep up the great work! October 20, 2014
Rated 5.0 out of 5.0 by Great Place to Stay in Cape Girardeau The HI Express is a great place to stay in Cape Girardeau when in town for either business or pleasure. Good location. Clean and up-to-date facilities. Fantastic staff committed to high quality customer service. Great value. October 20, 2014
Rated 5.0 out of 5.0 Excellent as I've come to expect from HI Express's Very convenient, clean and comfortable. Several chain restaurants within walking distance. October 19, 2014
Rated 5.0 out of 5.0 by trip Overall experience was great. Only stayed one night as it was just a stop on our way to Nashville. I would definitely stop there again on our next trip South. October 18, 2014
Rated 5.0 out of 5.0 by Large rooms I was very pleased with this Holiday Inn Express. Rooms were clean and large enough to spread out. Front desk staff was friendly and property is in a good location. Would stay here again. October 17, 2014
Rated 5.0 out of 5.0 by Great Service and Happy Time We visited the hotel for three days in October. What struck me the most was the friendliness of the staff. We were there for a baby shower. The accommodations were wonderful. I feel as though I made some new friends during my stay because the staff were there for me throughout the stay. October 16, 2014
Rated 4.0 out of 5.0 by Good hotel, but could use updating We have stayed at this hotel several times over the past years, mainly because it was newer, the rooms were larger, and it was accessible to where we were going. However, this time, we noticed that the carpeting in the hallways appeared either dirty or worn, the WiFi did not work as well as it should have, and the hot breakfast with the eggs, gravy, etc. was the same every day. Biscuits and gravy are not appealing every day. Probably the mattress could be replaced in the near future. The front staff, however, is knowledgeable, friendly, and helpful. When we discussed a few of these items, they asked what they could do for us. We didn't want to mention a free night's stay because things weren't that bad. We come through this area every year or so because we have property in the area and like the town of Cape Girardeau, so we will be staying here again probably next year. Hopefully, some things will be addressed. October 16, 2014
Rated 5.0 out of 5.0 by Exceptional service and great facilities I had never stayed at a Holiday Inn before and this one exceeded my expectations. Susan at the front desk welcomed us as soon as we arrived and bid us farewell upon departure. She was very friendly. The breakfast was way more than I expected with a variety of choices and it tasted great! The staff in the breakfast worked incredibly hard keeping everything clean and stocked, which was a difficult job, as I'm sure the hotel was to capacity because it was homecoming weekend. The room was clean, very spacious, and very comfortable. I will stay here again and again. The cookies in the evening were also amazing October 16, 2014
Rated 5.0 out of 5.0 by Good location and quiet, clean room Easy check-in on arrival, welcomed by friendly staff, nice, spacious, clean room with amenities. Working TV, microwave and refrigerator. Easy check out. Good location. October 15, 2014
Rated 5.0 out of 5.0 by very nice staff excellent service and courteous staff. rooms are large and comfortable. breakfast choices very good. located in area with many dining options October 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean room The hotel was updated and clean. The bed in my room was extremely comfortable and pleasant to sleep in. October 10, 2014
Rated 5.0 out of 5.0 by Great Hotel Wonderful Service and Great Hotel. Book early as it is always completely Booked. October 9, 2014
Rated 5.0 out of 5.0 by Great Service And Clean Fresh Rooms....... Our stay at Holiday Inn was great !! The customer service was great as was the clean rooms . We was able to sleep very sound and wake up fresh and ready for the Tour de Cape !! We rode all the hills even with the temps in the 90's!!! October 7, 2014
Rated 5.0 out of 5.0 by Beautiful Room and Staff was Friendly! The room we ended up with was on the 4th floor and was very unique! It was spacious, clean, and comfortable. I went down for fresh cookies and milk and the hostess (believe her name was Mary) was incredibly friendly and informative. Every employee was courteous, professional, and helpful. We will be going to Cape Girardeau on business for the next 2 months and will definitely stay here again, when they have vacancies! They have a beautiful pool, spa, game room and fitness room at this location! Very nice! October 7, 2014
Rated 5.0 out of 5.0 by Great staff and excellent facility The staff here would be hard to beat! Really a beautiful Holiday Inn Express. Loved the suite. October 7, 2014
Rated 5.0 out of 5.0 by Excellent Value Everything was perfect at this location. The staff was very friendly and helpful. Extremely convenient location making it easy to shop, go out to dinner, and enjoy the sights. Highly recommend this Holiday Inn! October 6, 2014
Rated 5.0 out of 5.0 by Best hotel in Cape! This is my go-to hotel in Cape. It's clean, well-appointed, comfortable and perfectly located. We always receive excellent service from the staff at the HI Express in Cape and will return. The beds are comfortable, the rooms are clean, the bathrooms are well-lit, and having a sink outside the bathroom is a plus. I can't say enough nice things about this hotel. Great value! October 6, 2014
Rated 5.0 out of 5.0 by GREAT STAY Definitely recommend this hotel. Very clean, friendly staff, great rooms. Slept like a baby after traveling all day. Great hot breakfast the next morning. October 6, 2014
Rated 5.0 out of 5.0 by Comfortable bed, clean and neat, nice staff... The HI Express is a nice hotel for anyone's stay. We use this hotel annually for a golf outing in Cape G. The staff is accommodating, breakfast is included, and there are freshly baked cookies each evening. Yum.... October 5, 2014
Rated 4.0 out of 5.0 by Cape Girardeau HIE has a great location. We love HIE and always look for it first on road trips. Quality is quite consistent; we know what we'll be getting. Breakfast could be healthier. More fruit options and healthier cereals. The oatmeal some HIEs have is a nice option. Location in a suburban area with many dinner choices within walking distance is a great plus at Cape Girardeau. Air conditioning worked well but was a bit noisy. October 3, 2014
Rated 5.0 out of 5.0 by Great Place to stay while golfing This Holiday Inn is really a great place for our golf group. We have been staying there for several years. We especially enjoy the cookies and milk in the evening--the cookie lady is the best!!!! September 28, 2014
Rated 5.0 out of 5.0 by Terrible coffee I hate to complain about this one thing, when all else surpassed my expectations, but the coffee really was awful. I think this would be an easy fix...you could offer at least one full-bodied coffee for those customers like me who enjoy the extra coffee flavor. I can forgive almost anything about the breakfast selection, but not the weak, tasteless coffee! September 25, 2014
Rated 5.0 out of 5.0 by Life Coach Exceptional Location For Customer Service And Facilities. Great Place To Relax And Enjoy Area. September 25, 2014
Rated 5.0 out of 5.0 by Great stay The beds were comfortable and the service was great from the time we checked in until we checked out. Housekeeping made sure we had towels and anything else we needed. September 24, 2014
Rated 5.0 out of 5.0 by Great place to stay in Cape I use this hotel every time I'm in towm. The only hotel I have ever seen (which is a lot) that greets you with fresh milk and cookies! It is always clean and friendly here, and within walking distance to a variety of restaurants. FedEx office and Starbucks just across the street. September 23, 2014
Rated 5.0 out of 5.0 by Great service, nice Cape hotel A lot better than I was expecting and felt like a nice hotel you would see in a city. Great service and comfortable room/bed. Breakfast quality (eggs) can be improved but there was a good variety if you like cereals, bagels, things like that. September 11, 2014
Rated 5.0 out of 5.0 Holiday Inn Express - Cape Girardeau I-55 Drove down to celebrate my birthday, staff was excellent and hotel is very well maintained. September 10, 2014
Rated 4.0 out of 5.0 by birthday I was very surprised upon entering my room as there was a birthday card waiting for me. my room was excellent, the only problem we encountered was the abundance of people. Great place to stay otherwise. September 9, 2014
Rated 5.0 out of 5.0 by Great Rate, Quite, and Comfortable I stayed just one night. Front desk was very helpful. Location was right off of the interstate and there were a number of places to eat in the area. The room was very nice and quite. September 8, 2014
Rated 5.0 out of 5.0 by Overall It is pleasant to travel to Cape Girardeau where the Holiday Inn Express is within walking distance of multiple dining areas. Maps in the lobby make locating shopping areas, conservation areas, and historic sites easy to find. It has always been a pleasant experience to stay. September 7, 2014
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