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Rated 4.8 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Outstanding quality I stay at the Holiday Inn Express Suites in Cape Girardeau 4-5 times a year. It is my go-to hotel when I am in Cape. A couple of times I have not booked my room in time and nothing else in Cape quite matches up with the HI Express. Always clean, comfortable rooms, but the staff is a primary reason to return. November 30, 2014
Rated 5.0 out of 5.0 by Geschäftsreise Das Personal ist dehr zuvorkomment. Die sauberkeit der Zimmer könnte etwas besser sein. Die Sportgeräte im Fitnessraum sollten auch mal wieder erneuert werden. November 27, 2014
Rated 5.0 out of 5.0 by Great Service I was very pleased with my stay at Holiday Inn. I would definitely stay there on my next trip to Cape Girardeau. November 20, 2014
Rated 4.0 out of 5.0 by Breakfast Could be Better The staff was very friendly and the accommodations were very good. The breakfast items of scrambled eggs, hard boiled eggs and sausage gravy lacked taste. November 19, 2014
Rated 5.0 out of 5.0 by Excellent place to stay This is a stop we make on our way back north from new orleans in the spring and the fall. We are weary and have been on the road for a week or more each we are tired of hotels and B&Bs by the time we get here and we still in that state find this a welcoming staff and a clean comfortable room. We will stay here again and again...super well managed hotel. November 18, 2014
Rated 5.0 out of 5.0 by Friendly Staff When traveling long distances, we like to stop for the evening to relax, stretch and maybe strike up a conversation with a new face. At Cape Girardeau Holiday Inn Express, we found clean rooms, a nice pool and very friendly staff all around. We received good advise about finding dinner and helpful service at breakfast. We would definitely stop there again. November 17, 2014
Rated 3.0 out of 5.0 by Holiday Inn Express Holiday Inn needs to join the electronic world and offer to automatically email bills or provide access through their frequent traveler web site to portfolios. Business travelers do not want a piece of paper to carry back home and scan. Holiday Inn needs to provide feather pillows for those who would prefer them November 17, 2014
Rated 1.0 out of 5.0 by Awful stay Within the last 3 months I've stayed at this hotel 4 times. The first two times were great. The third we were awoken at 4:30 in the morning by a garbage truck, which was not the hotel's fault. The fourth time was just horrible. The toilet clogged up twice within an hour and had to be plunged. We also had a shower that leaked and flooded the bathroom twice to the point where water went out into the entryway. We were only offered 1000 reward points for the awful stay. We will not be returning. November 16, 2014
Rated 5.0 out of 5.0 by Great Breakfast Easy check-in/check-out. Breakfast was great with oatmeal, bacon, Greek yogurt, and more! November 16, 2014
Rated 5.0 out of 5.0 by Excellent Holiday Inn This was a very clean hotel. Not luxurious or extravagant, but quite comfortable and very accommodating. Service staff was exceptionally good. Exercise facilities were limited, as the only equipment present were tread and bike. At the minimum, a dumbbell rack would have been useful. As it was, I skipped it. November 7, 2014
Rated 5.0 out of 5.0 by Great Stay for a Great Weekend We were met by friendly staff and a warm, inviting environment. Loved the jet tub in the bathroom. Bed was comfortable. Room was clean and relaxing. Will definitely return the next time we are in the area and will certainly frequent Holiday Inn Express hotels in the future. November 4, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised Was expecting the standard, slightly tired facility, and was happily surprised to find it a cut above the other hotel/motels in the immediate vicinity. We have family in the area, and for large gatherings like this have had opportunities to try the others out. Decision made, after this trip, not to stay anywhere else in Cape G. Thanks to the staff for a very pleasant experience. See you soon! November 3, 2014
Rated 3.0 out of 5.0 by Reward night redeemed Made initial reservation for one night decided to extend using reward points. After getting confirmation from IHG rewards wife went to front desk to confirm and update key and the reservation never made to the hotel system. The clerk told wife it was our problem and we had to get it fixed. After I spent over an hour on phone trying to get resolved still not taken care of. Finely recieved an email late that night confirming the reservation. I feel the hotel should have taken care of this since my wife showed the front desk the confirmation from IHG rewards instead of me spending time to find out and get resolution to their problem, not my problem. Feel free to contact me to discuss. November 3, 2014
Rated 5.0 out of 5.0 by Enjoyable Experience Usually check-in can be somewhat of a mundane experience. Not so at the HI Express, Cape Girardeau. The young lady at the desk was both professional and friendly. The suite was very clean and inviting, being the perfect size and comfortable. The bed was perfect as was the maid service. Breakfast was not the typical bread and fruit offered by most, but was a complete hot breakfast which was excellent. The only negative regarding the room was the single vanity/sink in the bathroom, which made it difficult for the wife and I to get ready for the evening in a timely manner. I had basically stopped frequenting HI, but will definitely put them back on my list, especially if they all meet the standards of the HI Express, Cape Girardeau. Thanks. Mike October 30, 2014
Rated 5.0 out of 5.0 by Excellent Front Desk Staff We arrived late without a reservation. We were quickly assisted finding a room on the first floor (as requested). Staff was so pleasant and helpful. October 29, 2014
Rated 5.0 out of 5.0 by Great Staff This was the best Holiday Inn Express I have stayed at in my travels. Very impressed with all staff, building, decor and amenities. October 28, 2014
Rated 5.0 out of 5.0 by Quite lovely! One of the loveliest Holiday Inn Expresses we have ever stayed in. The desk attendants were quite friendly and helpful. The pool and hot tub were spacious and both were set at good temperatures. We enjoyed the warm cookies and cold milk in the evening. We will definitely stay here again! Thank you for your excellence! October 28, 2014
Rated 5.0 out of 5.0 by Very nice rooms Love staying at this hotel the size of the room is great and having a living room is nice when relaxing in the evenings. Cookies at night is another plus!!!. Great staff always friendly. October 27, 2014
Rated 5.0 out of 5.0 by Comfortable accommodations and conveniently located. I was in town for my 55th reunion from Central High School in Cape Girardeau. Many other classmates were staying at this hotel also. The hotel was very conveniently located to all the reunion activities. It was a very enjoyable weekend. October 23, 2014
Rated 5.0 out of 5.0 by Home-like comfort and friendly staff-great service This hotel is done of the best we have stayed at. The staff are very accommodating. If anything is wrong, it is fixed immediately. Staff in the breakfast room are quick to keep food hot and dishes resupplied. Tables are cleaned after other guests leave. Maintenance man is always on duty to handle anything if needed. The only minor issue is that the fitness equipment probably needs to be replace in the future. It is well used. The maintenance man, made an adjustment, but the machines are just wearing out. We will always stay at this hotel when we come thru Cape Girardeau. Also, we will request to stay on top floor for future visits as there were heavy footed people in the room above us. October 23, 2014
Rated 5.0 out of 5.0 by Very nice place to stay Again, we were happy with everything this Holiday Inn Express had to offer! October 23, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and reliable I've stayed here several times over the years. It's always been clean, comfortable and I've felt safe. I would stay here again and have recommended to other co workers. October 21, 2014
Rated 5.0 out of 5.0 by Very nice all the way around Nice looking and comfortable hotel. Friendly staff. Grandma's cookies in the evening were great. Room was nice and comfortable. Excellent amenities. October 21, 2014
Rated 5.0 out of 5.0 by comfortable This hotel exceeded my expectations. The staff were courteous, friendly, informative and made me feel welcomed as a guest in your hotel. I will definitely recommend your hotel to friends and family should their travels take them in your direction. Keep up the great work! October 20, 2014
Rated 5.0 out of 5.0 by Great Place to Stay in Cape Girardeau The HI Express is a great place to stay in Cape Girardeau when in town for either business or pleasure. Good location. Clean and up-to-date facilities. Fantastic staff committed to high quality customer service. Great value. October 20, 2014
Rated 5.0 out of 5.0 Excellent as I've come to expect from HI Express's Very convenient, clean and comfortable. Several chain restaurants within walking distance. October 19, 2014
Rated 5.0 out of 5.0 by trip Overall experience was great. Only stayed one night as it was just a stop on our way to Nashville. I would definitely stop there again on our next trip South. October 18, 2014
Rated 5.0 out of 5.0 by Large rooms I was very pleased with this Holiday Inn Express. Rooms were clean and large enough to spread out. Front desk staff was friendly and property is in a good location. Would stay here again. October 17, 2014
Rated 5.0 out of 5.0 by Great Service and Happy Time We visited the hotel for three days in October. What struck me the most was the friendliness of the staff. We were there for a baby shower. The accommodations were wonderful. I feel as though I made some new friends during my stay because the staff were there for me throughout the stay. October 16, 2014
Rated 4.0 out of 5.0 by Good hotel, but could use updating We have stayed at this hotel several times over the past years, mainly because it was newer, the rooms were larger, and it was accessible to where we were going. However, this time, we noticed that the carpeting in the hallways appeared either dirty or worn, the WiFi did not work as well as it should have, and the hot breakfast with the eggs, gravy, etc. was the same every day. Biscuits and gravy are not appealing every day. Probably the mattress could be replaced in the near future. The front staff, however, is knowledgeable, friendly, and helpful. When we discussed a few of these items, they asked what they could do for us. We didn't want to mention a free night's stay because things weren't that bad. We come through this area every year or so because we have property in the area and like the town of Cape Girardeau, so we will be staying here again probably next year. Hopefully, some things will be addressed. October 16, 2014
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