Rated 4.8 out of 5 by 136
Rated 5.0 out of 5.0 by susanln best ever holiday inn express
everything was new, clean, and comfortable!!! we would recommend this hotel to anyone!
November 12, 2013
Rated 5.0 out of 5.0 by Roadwarrior88 Holiday Inn Express - Cape Girardeau
This hotel is one of the nicest, if not the nicest hotels I've stayed at. Very clean and all employees are super friendly! Keep up the good work!
November 7, 2013
Rated 5.0 out of 5.0 by SidMac One Of The Nicest...
Holiday Inn Express in Cape Girardeau is one of the nicest H. I. Expresses I have stayed at. The staff were just great, friendly and helpful. The property was in good repair, my room was clean and in good repair.
I had a small problem with the card-key lock to my room. When I asked to have it looked at, the front desk woman apologised for my inconvenience, added 1000 points to my Priority Club account and assured me it would be addressed. The lock was repaired when I returned that day and the maintenance man had left a note in my room explaining what he did, and apologising for the inconvenience.
The evening milk and cookie lady gave me milk even though I had returned after it had been put away. All staff were very nice and friendly.
November 5, 2013
Rated 5.0 out of 5.0 by Bspeak Hands Down Best in Cape
This property (owned by the Drury group I believe) is by far the best overall place to stay in Cape G. The complete package of cleanliness, staff . quality, confort & property location.
The Mgt attention to detail continues to show through the entire staff - day & night. I spend several nights/weeks a year here and never have had cause to look elsewhere. Keep up the good work !
One Suggestion/Request: You cannot access the exercise room until 0530 without asking the desk or bfast lady to let you in.....why not 0500 or earlier with room key?
November 4, 2013
Rated 5.0 out of 5.0 by POPTOPOLDMIL what I would expect for the price I paid and not feel cheated but pleased
Our stay was excellent from the moment we booked on line until the time we checked out. Only negative was being next to the pool and the noise at times but not overall bad.
Staff, hotel appearance, comfort, and help very relxaing and comfortable.
October 30, 2013
Rated 5.0 out of 5.0 by susanln Best Holiday inn express ANYWHERE
so clean, comfortable and updated wonderful value!
October 28, 2013
Rated 5.0 out of 5.0 by Gary1965 Above and Beyond...
While checking in at the front desk of the hotel I had mentioned I was in town because a close friend and colleague of mine had died and I would be attending his funeral the next morning. After getting everything settled into our room, my wife and I went out for dinner and upon returning found an envelope (with my name on it) that was slid under our door from someone. When I opened the card is was a sympathy card from Susan and Paige that worked at the front desk. That is the nicest and most thoughtful thing that has ever happened to me at a hotel. I praise your company for hiring such a kind and considerate staff. It just guarantees my stay for many years to come. Thanks Susan and Paige - you really went above and beyond and we really appreciate it!
October 28, 2013
Rated 5.0 out of 5.0 by Jen63901 Great stay!!!
This was a very nice hotel, friendly and helpful staff, our room was immaculate and the beds were extremely comfortable. We would stay here again and again!!! :)
October 25, 2013
Rated 5.0 out of 5.0 by Texancobra Very nice and clean
No complaints at all. We had a great experience and highly recommend this place
October 24, 2013
Rated 5.0 out of 5.0 by Pippil Awesome staff!
This establishment is awesome. Not only is all the amenities spectacular(who can beat milk and cookies served at night!) the staff is always there to answer my questions and go above and beyond to be helpful, pleasant and courteous, even anticipating my needs before I even have to ask! Hats off to the front desk, room maids, breakfast preparers and maintenance workers -- you are the reason I keep coming back!
October 24, 2013
Rated 5.0 out of 5.0 by B0324 Clean, clean and excellent service
This was truly the nicest and the cleanest hotel we have stayed in for a very long time. Everything about the hotel and staff was excellent. Lovely town to explore.
October 18, 2013
Rated 5.0 out of 5.0 by Joe1831 Convenient to everything you need/want
Excellent facility and it is near everything you might need or want, along with a variety of restaurant choices.
October 18, 2013
Rated 5.0 out of 5.0 by Lugene Friendly staff
Had never been to your city before. Your staff made our stay very enjoyable. Everyone was so friendly and helpful. Loved the lady who took care of breakfast! Loved Cape Girardeau.
October 17, 2013
Rated 5.0 out of 5.0 by lmoore Enjoyed it!
Very nice facility & location. We enjoyed our stay very much!
Would recommend to others.
October 15, 2013
Rated 5.0 out of 5.0 by Slickster67 Great rooms and service
My third stay on this property and our best stay yet. Nothing to complain about. Extremely clean room and hotel staff goes overboard to ensure your stay is comfortable.
October 10, 2013
Rated 5.0 out of 5.0 by MrsBaker56 Wonderful!
This facility was among the best of the Holiday Inns that I've visited, which have been quite a few. It was very clean and well kept and all the staff went out of their way to make sure we had everything we needed during our stay. We would definitely stay there again.
October 9, 2013
Rated 5.0 out of 5.0 by BASW Great employees!
I had family/friends staying in five rooms at the Holiday Inn Express in Cape Girardeau MO for an event in honor of my daughter who lost her fight with breast cancer at the age of 32. This is the second year we have chosen Holiday Inn Express for lodging for our event, "RUN-RIDE for RAGAN" biathlon! The staff has been so friendly and accommodating!
Thank you so much for all you do.
October 9, 2013
Rated 5.0 out of 5.0 by Emeri Great place
This place is easy to get to from I-55. They are located in an area where you have a lot of restaurants to select from. The rooms are very comfortable and the beds are great! The staff is so friendly. When we were there they served cookies and milk. We enjoyed that and the cookies were delicious. The breakfast was great and there were a lot of selections. I know the next time we are near Cape Girardeau we will be staying there!!
October 7, 2013
Rated 5.0 out of 5.0 by Janet91 Customer service and staff are great
The staff are so helpful. They are always willing to help. Rooms are very clean. Breakfast is well maintained. Excellent service!!
October 3, 2013
Rated 2.0 out of 5.0 by MsDanielle76 Please let guests know in advance...
We recently stayed at the HI Express in Cape because I was having out patient surgery near by. We arrived the night before hoping to have a swim, but the pool was completely drained for repainting. The next day I had the surgery and returned to the hotel to stay the night to recover a bit and to be near to go to a post op appointment the next morning. When we arrived after the surgery the paint smell was HORRIBLE!!!! I was horribly nauseous from anesthesia and the paint smell didn't help AT ALL!!! My husband asked the staff to please find some fans and open some doors or else we'd have to pack up everything and move to another hotel. They did the best they could and eventually the smell was tolerable. I would really have appreciated an e-mail or phone call in advance about the pool and painting, regardless of whether or not I was having surgery. If a customer pays full price for your hotel, they expect to have access to ALL the amenities. If that's not possible, you should at least offer a discount. I would recommend this hotel because the staff was gracious and accommodating to our situation.
October 1, 2013
Rated 5.0 out of 5.0 by Jeffgr Comfortable bed and great service
The hotel lobby and rooms are clean. Service from staff at the front desk is professional and courteous.
October 1, 2013
Rated 5.0 out of 5.0 by KFdive Very nice room
This is one of the nicest Holiday Inn Express that we've stayed in. Updated rooms, comfortable bed, clean and spacious. I especially like the "bar" area in the room - providing a fridge and microwave, even paper plates and bowls. We were upgraded to a room with an "air" tub which was fabulous after a long day of car travel
September 28, 2013
Rated 5.0 out of 5.0 by CG70 Great visit
HI Exp wonderful staff always make us feel right at home. This group was outstanding! Always a pleasure to stay with HI Exp when we travel.
September 26, 2013
Rated 5.0 out of 5.0 by 3ladies Outstanding Service
We came to stay for a 3 day conference and we found everything was excellently set up, cared for, and staff and service was a breath of fresh air compared to other places we have stayed. Maid service was above and beyond. Newspaper by door in the morning, free bottled water... nice touch. This will be our place to stay when coming back to Cape Girardeau in the future.
3 ladies happy with this place. :)
September 25, 2013
Rated 5.0 out of 5.0 by Sixgun7 Best HiExpress Ever
This is an excellent HI Express. Appearance, decor, and friendly staff make this place restful and inviting.
September 24, 2013
Rated 5.0 out of 5.0 by Lisabug67 Anniversary Trip South
This facility was clean, modern and very comfortable. The staff was friendly and welcoming. The pool and hot tub were clean and well maintained. Our room was large, clean and the bed comfortable. The bathroom was very clean and well stocked. The breakfast was wonderful.
September 23, 2013
Rated 5.0 out of 5.0 by tobyntam Mrs
The staff went above and beyond for our stay. They knew we had had a grandbaby that day. When we went into the room, there was a congratulations card and a bouquet of suckers on the table. It was a very special surprise! I loved it. Great job Guys! You Rock!!!
September 21, 2013
Rated 5.0 out of 5.0 by Nenepappa Overall quality
We were on the road for more than two weeks. This was the first HI Express we stayed in and it was our favorite. The facility was clean, the staff were the greatest and we did not want to leave.
September 21, 2013
Rated 5.0 out of 5.0 by Jt931 Unbeatable Value!!
We have recently moved from Cape to Florida. While living there we had all of our guests stay at Holiday Inn Express. Now WE stay while visiting family. Every time their service and quality exceeds our expectations! From checking in to checking out they make you feel as if you are their only guest!! The rooms are Clean the beds are Very comfortable. Granite and high end finishes are an added bonus!! You CANNOT BEAT THE VALUE!
Another thing I noticed our last visit was the sence of community between the staff and the way housekeeping Really Enjoy their work. Which translates- they do a great job!!
To management: Whatever you're doing KEEP IT UP!:)
see you soon!!
September 20, 2013
Rated 5.0 out of 5.0 by MrsHerdman good motel
We stayed in the same room in July and September. Everything was very good. The rooms are clean and very comfortable. The breakfast is good and the pool is comfortable to relax in.
I recommend the Holiday Inn Express to anyone staying in Cape Girardeau, Missouri.
September 19, 2013