Rated 4.2 out of 5 by 267
Rated 4.0 out of 5.0 by sandmanpad Great if you like a soft mattress, terrible night's sleep if you don't
Great hotel. Room and hotel very clean. Staff helpful and friendly.
Breakfast available from 04:00 which was a pleasant surprise. (but don't expect sausages, eggs, bacon and beans at this time)
Mattress far too soft, pillows too large. People with back pain may prefer to sleep on the floor.
However I have visited many Holiday Inn Express hotels and find them excellent. This is the first time the bed has been unsuitable.
January 28, 2015
Rated 1.0 out of 5.0 by daisalem WHERES MY HOTEL TRANSFER?
stayed at hi Cardiff airport on 09/01/2015 and 23/01/2015 on the evening of 08/01 visited the bar to order 2 brandys was informed there was no brandy available what sort of hotel runs out of brandy? my booking for 23/01 was for a twin room but was allocated a double with a sofa bed which was very uncomfortable a medical condition makes twin beds essential.on returning to the airport on 23/01 we were left waiting in the car park for 20 minutes in very cold weather waiting for the hotel transfer vehicle.
January 26, 2015
Rated 5.0 out of 5.0 by sonny jim good stay
Friendly staff, clean and comfortable room. Very good value ,easy to book and good parking outside. I have to visit this area during the year and would be happy to use this hotel every time.
January 20, 2015