Rated 4.2 out of 5 by 309
Rated 3.0 out of 5.0 by usually-content Mixed feelings
Have stayed here before as it's handy for the airport. I have always walked as its previously been dry, but as there was heavy rain I used the courtesy phone to request a lift. Was told no drivers available but the'y send a taxi in 10 - 15 minutes, but with no information on
where to wait etc. As I was already cold and wet I decided to walk anyway, only to arrive just as the shuttle bus from the airport also arrived. It would have been useful if the hotel staff had mentioned it's existence!
Also would be good if there was a proper path from the road to the door (used by smokers to access the smoking area), as it's an extra 400m walk (from near the smoker's door) around the hotel grounds and back through the car park.
Heating / air conditioning did not work at all in my room, and the bed was very soft and a bit wobbly (not a patch on other hotel chains in a similar price bracket.
Breakfast was of the usual standard - passable but nothing special - to be fair it's the same in all HIEX's.
Standard internet isn't worth having - a 3G connection is faster. There's no excuse for charging for faster WiFi (2Mbps is the next speed, and which is chargeable!), when you can get better in most fast food outlets!
Positive points - rooms and bathrooms are spotlessly clean and generally well maintained.
May 1, 2015
Rated 5.0 out of 5.0 by Richardj42 Great night
Terrible transport to the Airport but it was all made better by the location and the friendlyness of the hotel and the staff. 1st class, thank you
April 26, 2015
Rated 5.0 out of 5.0 by ronnie61 great hotel
great for airport good value nice staff pity they took away the departures board
April 25, 2015