Rated 4.2 out of 5 by 253
Rated 5.0 out of 5.0 by travelbusy HI Express Cardiff
Great staff & hotel - one year on from my last visit Barry remembered me. This was a super start to our stay.
We were there well before check-in time however we got a very warm welcome and we were offered the facilities after a 4 hour drive to Cardiff.
Later on in the day when we checked in, Helen was again very professional. chirpy and friendly. Check-in was a breeze as 4 rooms were required and once in the room everything had been set-up as requested.
After ordering take-a-ways the staff helped us with the cleaning up.
Breakfast was again quality with super assistance from the morning staff. Great choice of breakfast with little fuss.
Check-out - no issues!
Recommend this house 100%.
Thank you HI Express Cardiff and a special thanks to Barry & Helen - a huge credit to IHG.
Will be back... very soon.
September 3, 2014
Rated 5.0 out of 5.0 by TinDog32 Great choice for comfort
I picked this hotel because of the situation between downtown and bay.
Nice place to stay, room clean and comfortable. Great view on water, perfect place to relax and take breakfast.
I'll come back to Cardiff (soon I hope), but for sure, I'll stay in this hotel again!
September 2, 2014
Rated 4.0 out of 5.0 by Reviewer101 Great location with wonderful staff
Staff were absolutely fantastic - friendly, helpful and approachable. The room was adequate for our short visit but somewhat over priced for a basic stay. Breakfast didn't have any bacon which was our main disappointment, but the rest of the food was good. Just make sure you find out the way to get from the hotel to Cardiff Bay rather than wandering around aimlessly like we did!
August 27, 2014