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Rated 4.4 out of 5 by 496 reviewers.
Rated 4.0 out of 5.0 Reasonable Stay During RWC 2015 Genuine welcome from friendly and helpful staff. Room a bit tight for a family of four, but okay. Kids are getting a bit big for Holiday Inn sofa beds so perhaps not the most comfortable sleep. Mad busy at breakfast due to the Rugby World Cup match on at the time and the hotel consequently being full, but the staff did a great job trying to keep a lot of hungry ( some hungover) people happy. The hotel is not the easiest to find (nothing to do with the hotel, everything to do with bad road signage in Cardiff). A bit off the beaten track, (halfway between and 10 minutes walk from the City Centre and Cardiff Bay) but a quiet and safe location which will catch up with the rest of the city when the redevelopment between the two locations joins up. Not the most attractive building but clean and functional inside. Not so sure about the ITV Wales newsreader's comment to the effect that 'a lot of people are hoping England lose' (the Rugby match against Australia - which they did go on to lose) - not particularly diplomatic or good for cross-border relations with the English. Up there with Kiwis singing 'I'd rather be Georgian than English' at a NZ vs Georgia fixture. Obvious Kiwi inferiority complex shining through - you decide? Can't hold these things against Holiday Inn Express though........ October 8, 2015
Rated 5.0 out of 5.0 by RWC Weekend stay Overall I can say that my experience of this hotel was excellent. Staff were friendly and accommodating, room clean and tidy. Close to all major visitor attractions. Slight problem accessing wi-fi in my room but not much of an issue. The rate I paid was quite expensive, however I travelled to see a Rugby World Cup match, so I really cant complain. October 8, 2015
Rated 4.0 out of 5.0 by Very good hotel, comfortable bed with choice of pillows Good hotel in a very good location if you like to walk to the city and bay. Very quiet for the location. Very good night sleep, comfy mattress and choice of soft or hard pillows. October 6, 2015
Rated 5.0 out of 5.0 by A Short visit to Cardiff We found the Holiday Inn at Cardiff a great place to stay. It was convenient located and staff were very helpful and friendly. The breakfast had variety and was very fresh. We will be visiting again October 6, 2015
Rated 3.0 out of 5.0 by Nice Staff but not the normal Holiday Inn Express A great location as you are in the middle of a lot of things to do within a 10 minute walk. However the room was a bit off. You have to use your key card to power the room. If you leave all the power is shut off. Also no wash cloths provided which I see as a must. Also no bathroom supplies beside these soap dispensers that leak and you don't know what germs are on them. The beds are the size of a twin bed (kid size) so don't plan on having a partner over unless you want separate beds. Maybe it's just the European way but that is also why I chose a Holiday Inn Express as I was expecting it to be more modern as the ones in the states October 5, 2015
Rated 5.0 out of 5.0 by Great staff It is so important that you are greeted with welcoming staff and the staff at this hotel shone out. Thank you for our stay. September 30, 2015
Rated 5.0 out of 5.0 by Great location for Cardiff Bay Great staff, short distance to the Bay and overall very pleasant stay, shame you have to pay for the parking! September 28, 2015
Rated 5.0 out of 5.0 by Rugby Weekend The hotel is located conveniently for strolling into the centre of Cardiff and the Millennium Stadium, or to Cardiff Bay. The room was good, everything worked and breakfast was excellent. Wi-fi was a bit flaky in the room but worked well in the bar and lounge. Staff were excellent: friendly and efficient. September 28, 2015
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