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Rated 4.3 out of 5 by 440 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable hotel The hotel is well located for city and dock area. Staff were efficient and friendly. Only downside there is a £6 per day parking charge, which is unusual for an out of town site. July 24, 2015
Rated 5.0 out of 5.0 by Excellent attitude towards customer service What a well motivated team that that worked so hard to make you stay so pleasant. The positives outweighed any negatives... Please congratulate your staff as an example to many Hotels that fail to provide this unique and friendly service. As a customer you feel truly valued..worthy of five stars plus July 22, 2015
Rated 3.0 out of 5.0 by Not as good as other Holiday Inn express Great location for Millenium centre, friendly staff and quiet room. 3rd floor showers not good (no bath) to compensate), breakfast a nightmare, only 1 (although very nice) gentleman replenishing food and clearing away, still had to wait for hot food and somewhere to sit until another room was opened up. Not a great start to the day though. July 21, 2015
Rated 4.0 out of 5.0 by Nice location but let down by nearby road noise I have stayed here a few times before and like the location as it is near to the bars and restaurants that have sprung up around the opera house. However, this time my room overlooked the docks, which is a nicer view but the noise from the nearby dual carriage way was obvious in the room as the double glazed windows didn't close properly and let the sound in. Perhaps I should have complained and changed room but I'm afraid I couldn't be bothered as I was only there for 2 nights. Next time I'll ask for a room overlooking the car park 8/10 July 20, 2015
Rated 4.0 out of 5.0 by Comfortable overnight stop Handy for Cardiff bay and has plenty of parking available at a reasonable cost. July 20, 2015
Rated 4.0 out of 5.0 by Comfortable Bed and very good front of house service. The breakfast was quite basic with no bacon available. July 13, 2015
Rated 5.0 out of 5.0 by Great hotel Avery comfortable stay, and made to feel very welcome by staff. Thank you. July 8, 2015
Rated 5.0 out of 5.0 by great service all round was great service and attention from staff, the only problem i had was that i would have liked to book this hotel again next year for Speedway but was unable to book. July 8, 2015
  • 2015-07-30T13:11:18.634-05:00
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