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Rated 4.3 out of 5 by 226 reviewers.
Rated 4.0 out of 5.0 by Good Stay overall stay was good. there were a few issues in the room but the front desk offered to correct them and change rooms. Staff was polite and professional July 23, 2015
Rated 3.0 out of 5.0 by Appalled! The ladies who man the front desk are pleasant and professional. The breakfast food was good,, plentiful and of a decent variety. The hotel, overall, appears clean and has updated decor. --I was in our room, one day, when a man and woman came to clean. I was appalled when the man shook the toilet brush, that had just been used, onto our room carpet and then he banged it against the door frame as he left the room. This couple never spoke, smiled or made eye contact with me, however they DID speak to each other, in a foreign language, in front of me--RUDE! --My other disappointment was with the laundry policy. They charge $5/hr but with the HE machines it is impossible to even wash and dry one load of clothes in an hour (there is only one set of washer/dryer.) We normally have good experiences with Holiday Inn Express. I would recommend investigating/inspecting how this particular hotel is being managed/cared for. July 22, 2015
Rated 5.0 out of 5.0 by Car Show Hotel This joint is the place to stay! Been coming to Carlisle about 14 / 15 years now and have stayed in places from Chambersburg to Harrisburg and this place just took over as the best place up this way that I have stayed at. No gripes at all, July 19, 2015
Rated 5.0 out of 5.0 by Excellent hotel choice if staying in Carlisle,PA Have stayed in a variety of hotels in the Carlisle area over the years attending the Chrysler's at Carlisle car show. This Holiday Inn is by far the best. This was my first year staying here, but I plan on booking a room here for all future stays. Some off the lower priced hotels in this area are awful. You get what you pay for. Very nice and clean property. Only a few years old. Pretty good choice's for breakfast. Friendly staff. July 18, 2015
Rated 5.0 out of 5.0 by Nice location in Carlisle Our second year staying in this hotel for the Carlisle Chrysler Nationals. Facility is clean, has adequate parking, and the staff was attentive to us upon arrival. My only regret is that I can't book for next year for a month. Would hate to lose my room! Thank you! July 15, 2015
Rated 5.0 out of 5.0 by appréciation générale chambre confortable et silencieuse,facilité de dormir et bon entretien générale July 14, 2015
Rated 4.0 out of 5.0 by Pet Policy Hi - I made a reservation through the 800 number for a pet friendly room. When I arrived at the hotel I was not booked in a pet friendly room. Fortunately, the clerk had rooms and was able to accommodate us. She said, it's not enough to request the pet friendly room when you make the reservation - that I should have called the hotel directly to confirm a pet friendly room. It seems to me it should be the responsibility of the reservationist (not the customer) to make that call. Or at least inform the customer when they make the reservation that they need to call the hotel and provide the phone number. If the hotel had been full it could have been a real issue for us. Please amend your policy. Thank you. July 14, 2015
Rated 5.0 out of 5.0 by Good stay in Carlisle, PA This facility looks new and very modern. It is clean and well tended by the staff. The local management team is from India and are very dedicated to providing good service to their guest. I was able to meet some of the family members in the elevator and they were also very friendly. July 11, 2015
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