Rated 4.3 out of 5 by 241
Rated 5.0 out of 5.0 by FM Joe Business Stay
During travel, I require a fully functioning air conditioner in my room and a comfortable bed, and all of my stays at this hotel have meet these conditions. I appreciate the friendly staff along with your breakfast offering. The pancakes until midnight were interesting as well.
August 31, 2015
Rated 4.0 out of 5.0 by NewEnglandCamper A great value! Comfy beds... modern room
Terrible CHECKIN but it gets better!!!
We arrived at midnight and I requested a 2 QUEEN room and paid with a credit card. Was my room held for me? No we got a King with a "twin" sofa bed. It wasn't going to accomodate my 2 older children. I had to order a pull out bed, yet they charged me $20 for 2 nights even though they made the mistake.
However, "don't sweat the small stuff" was the theme for our vacation ... the beds ended up being perfect. My DW slept great after a busy day at Hersheypark (and she doesn't usually). The showers were hot, the toilets worked, the room was clean, the bed was comfy. Plenty of space. Even a fridge. Internet sufficient.
The breakfast was better than expected.
The pool we didn't use but looked nice.
Business area to print out hersheypark tickets worked GREAT!!!
We will come back!
August 30, 2015
Rated 3.0 out of 5.0 by cm1802 Thin walls and spotty climate control.
The breakfast was great (as usual, for HIEXP). But during my stay, the first room had an air conditioner that did not work and my room was very warm (80F). They moved me to a second room, and while that room was cooler, I could not run the fan constant on, and the a/c kept waking me up every time it cycled on. Furthermore, I have stayed at this particular HIEXP at least twice, and I've noticed very thin walls that provide a very public experience. I can hear neighbors, their TV, and their sounds at night. This hotel is convenient due to its proximity to Carlisle Barracks, but it comes at a price.
August 28, 2015